Fiore's Shake's & Steak's

I ordered a burger medium well it’s was dry and overcooked and not flavorful, and ordered a chocolate cake and it was NOT A chocolate cake, it was a whipped icing, not chocolate and fudge on it. It was more like a whipped cake not chocolate. Tried to call phone and line never went through. Just unnecessary.

I’ve ordered from this place of business several times and never had an issue . Today i ordered and had a surprising issue . The fries didn’t taste as they usually did , it tasted like nothing but grease like old grease . I called to notify them of this issue and attempt to ask for an alternative. My mind was changed when I called and the lady decided to tell me “well no one else had an issue with the fries “ I explained to her I am not other people. I am My own person so you can not tell me that no one had an issue with this . That was a strange response, again ive never had an issue . I went to bite into the chicken I ordered and it was the same issue as well . They tasted bland and old . So I told her I wanted to return the whole order . She told me she needed to speak with her boss because he wasn’t there . Then after telling her I’d like to return to my whole order she tells me her boss said return the meal and don’t order here again . I was shocked . Again I have never had an issue sos this was so weird to me . Then told me I need to bring it back . Even though I ordered delivery and couldn’t get there . I told her I ordered delivery . The fact that this was the response no one has to tell me don’t order here again , I won’t order here ever again due to this nasty interaction. All because I said I wasn’t please with the food it was very nasty . Highly disappointing.

In the mood for burgers and fries and my coworker suggested this place. The cashier was friendly and made ordering easy. My burger was huge, so glad I didn’t get double. I had to half it to save for another meal. Real juicy burger cooked to perfection and the fries were hot when I received my order. Quaint little neighborhood and not far from the office. I will be returning again. 🍔 😋

I ordered from here through Uber Eats last night for dinner. I got the chicken special with added fried onions. I could not believe how delicious it was!! Big portions for cheap + the sides were perfect temperature! Will be ordering again.

Bad Experience with the girl that's answer the phone She's a very nice person But she don't Noe how to take an order I been ordering from here since I used to live right across And is not the first time she take my order wrong and the she want me the pay for an error that she has made Not even cuz I speak Spanish she never understand what I'm ordering The girls that used to work there never make a mistake with my order Need to train ur personal better or just change it Worst costumer Sevice Ever

Love this place close by good shakes when u have that sweet tooth & food good I always get a burger they have like 5 different fries 🍟

After trying to make this place work for me for over a year, I have to admit that it just isn't good. The only things that are somewhat edible are the Greek salad, the chicken parm grinder, and the fried food & quesadillas (if you're drunk, hungover, or going through an emotional time in your life). Steaks & Shakes should honestly cut the rest of the menu and double down on those select items that are, as i said, somewhat edible.

I enjoy the food here, and I have ordered from here a lot, but on multiple occasions they have forgot to bring my drink, I call and inform the store of this, they say the driver will bring it, and still no one brings my missing drink. That is so irritating to pay for something and not receive it! Tonight just irritated me even more, I have been waiting for 1hr & 1/2 for the driver to bring my drink back, and nothing. I think I need to move on, I don't like wasting money!

Ordered online for pickup. Luckily was able to find parking. Ordered a lunch special - cheesesteak wrap that came with fries and a soda. Very good.

Very convenient location in Fishtown for traditional sandwiches and overall fast food. They have a large menu with tons of options. I stick to my favorite chicken finger sandwich or their gyros. The food is usually pretty good and fairly consistent. I usually order in person during work lunch hours, not many people are in line at that time. Generally the lady is nice but when I order I usually feel a slightly rushed interaction. At times my order has been missing something in the bag and a wrong order once. The lady gets defensive so it gets annoying at times when I just want my correct order. For that reason I give them a lower rating. The outdoor seating is a nice bonus on summer days and the beautiful artwork is the icing on the cake. Good spot for what it is just hope their service improves.

If you're looking for comfort food, Fiore's Steaks and Shakes is a good place with a variety of food options. It's a walkable go-to spot if I'm in the mood for takeout in the neighborhood. I've tried their shrimp in a basket that comes with fries, macaroni salad, and garden salad. Also had their chicken nuggets with fries, and both meals tasted good. Either I've ordered at the window or use a delivery app and select pick-up. Their website is okay to order from too.

Traditional diner/deli type of place. Tried them for lunch. They have pretty great lunch specials as well. I tried their BLT club sandwich, cheesesteak and one of their shakes. The sandwiches came with fries. Fries were very yummy and had a nice crisp to them. The sandwiches were both very tasty. It was nice to eat a cheesesteak that wasn't super oily like some others in the city. Staff were friendly. Would recommend it and come back again!

Whenever I visit Philadelphia, I always want my Philly cheesesteak from a little hole in the wall place that makes them better than the touristy spots like Pat's and Geno's! We hit the jackpot this time, and to top it off they make homemade milkshakes that are to die for. Three of us shared the 2 foot cheesesteak which we thoroughly enjoyed. And I loved my mint chocolate chip old-fashioned milkshake my husband had a really good vanilla milkshake too. There is street parking and some outdoor seating. Great for takeout too! When I am back in Philly again, I will be sure to Visit Fiore's Steak & Shakes

Great food,great choices,friendly delivery person. And! You can track there delivery time. I'm A very happy customer

Got the Italian sandwich on white bread and the chicken parmesan grinder. Delicious sandwich with perfect toppings and toasted bread. Chicken parm has a good balance of sauce, breading on chicken and cheese. Alright milkshakes and fries as well

this is a great choice for a authentic cheesesteak. By far a way better cheesesteak than the options that are widely advertised/marketed. Food was fast and hot and the sandwich was juicy and flavorful. Pls go out and be adventurous and try something new, despite reviews and other's opinions.

So I lived near this place for years but would never go there. It didn't look like a place you could actually eat. There's always people dippin' out at the tables. Then I started a new job and the people convinced me it was ok to have it delivered. Since I could no longer see it I figured I'd give it a try. The food is ok. They always mess up something though. It's never a smooth transition. Let's take my last order for example. Buffalo chicken cheese steak extra blue cheese on the side. The driver gets there and no one told him I was paying by card. So I had to call in and have him wait while I paid. Then I open the stuff and I got extra Buffalo sauce on the side. Oh wait I wanna tell you about another time that I got a burger and it came with a thing of Cesar dressing. Anything they make a west Philly corner store could do better and cheaper.

Good service and good food at reasonable prices. I order the lunch specials pretty often. Their portions are great, and my coworkers love the milk shakes. My go to is the BLT club, I've also order quesadillas, steaks, chicken tenders. Pretty varied menu, akin to diner food and everything I've gotten was good.

One experience I had to wait 25mins for a quesadilla while people came and went around me but I think that was a fluke time. The food is good portion and tastes good. Convenient and does the job Drunk Food

Cheese, Cheese, Cheese. This Cheesesteak came along at the perfect time in my life. I didn't realize how much I had been missing cheese. This cheesesteak had a very good amount of cheese for the amount of meat and had a great melt. I got cheese in every bite. Take out only but they do have a couple picnic tables and two small tables, chained to the sidewalk, under their awning. Overall good Cheesesteak experience on Frankford Avenue on a rainy Friday.

Raw bacon on overcooked bacon with thick onions. Paid for bbq sauce but didn't get any. Terrible experience

Okay I know I will take some heat for this. After reading the negative reviews I have to come to the defense of Steak & Shake. Last Saturday while shopping at the Amalgam Comics and Coffee shop I decided to give this place a try, I'm glad I did. Maybe they read the reviews and made a conscious decision to pull it together. When I arrived I was promptly greeted by a friendly lady at the counter who took my order while navigating the phone etc. The ordering and payment by credit card went smoothly and quick. There were a few people who placed orders before me and about two immediately after, so I took a walk. Not much to see in the area so I soon returned. Upon my return within 5 minutes the people who ordered before me received their order. Humm, nice that was quick. Not so fast, slow down! Waiting, waiting, I was given a wonderful 'hello, I like your shirt from someone coming from the cook area'. That was nice. It took about another 15 minutes after everyone was gone, for me to receive my 2 foot cheese-steak. I got my sandwich headed for the car and the smell of the ingredients were calling me, I answered. I opened the packaging to my delight to find the 2 foot was cut into 4 pieces, good I won't have to do it when I get home. It was a nicely filled but not overly like Max's (which I like a lot) the sandwich struck the right balance of mayo, ketchup and onions as I expect from a place that 'specializing' in steak sandwiches. I took a bite then another and another, I was hooked! Those at home were pleased as well. Overall I had a very pleasant experience minus the wait time. The sandwich can rival any of the shops that touts their superiority in a cheese-steak war. Yes it's almost but not quite but I can say, Fiore's Steak & Shake is closing in on Max's, Chubby's and Dalessandro's. Well for me anyway!

Are you drunk? Do you live nearby? Can you walk there? If the answer to all these questions is yes, then your expectations will likely be met.

I'm so bummed out, because the food here is decent, cheap, and delivery is fast. It was my takeout go-to. I recently called an order in and paid by card over the phone. A week later, my debit card number was used to buy gas on Erie Ave., twice on the same day, while I was at work in Jersey. From now on, it's cash or GrubHub only as a precaution at the Fiore establishments.

Again I ordered again disappointed. Cheesesteak roll was super soft asked for ketchup... none. Fries were nearly $4 with old bay instead they used a knock off old bay with sugar. Disgusting. I know why... the owner is cheap foreign and so are the workers .. you need at least a local on the grill to keep weird things from happening like ordering bad rolls not offering provolone and trying to fake old bay. Not being racist but one time I got a club and the dude didn't even know what a club was. Seriously just hire one single Kenzo in the kitchen to stop you from doing dumb things to a place that could be great. Seriously.. Quick Stop makes good food because they have local Kenzos on the grill. All the hipsters love the place though for what that's worth. And that is worth very little.

Simply the worse customer service and lack of quality I've ever experienced. There was a misunderstanding in the time they've closed, so by the time I came back to pick up my order they were close. Cool , so I decided to go back the next day and before I could get a word out, the owner actually became extremely rude, aggressive and condescending. And to make matters worse, he saved my platter overnight and intended to give me old food, rather than just remake my food, provide a credit or just give me a refund. I've never felt so degraded and offended in my life. Mind you that I'm a neighbor in the neighborhood that has been a loyal customer to them for almost 3 years now. I will never give them an ounce of my hard earned money ever again. Hence, the food is disgusting and the service is trash. Anyone that truly believes that the food is good here is lying to themselves and only like them for their convenience and operational hours. A business like this should just never exist. They fail to realize that the area is changing, therefore empathy and real customer service is imperative to remain successful. Bad attitudes and racist. At your own risk but understand that they don't value you.

Let me start by making clear I've spent my life in food service, as a cook, chef, and manager. I have had many poor experiences as a customer, but have never before taken to Yelp about them... it takes quite a bit to get me to publicly blast anyone. But here we are. My family and I have ordered from Steak & Shake countless times, and it's typically been a good experience. That said, the experience we had this evening was so bad it's resulting in my first ever review on Yelp... We ordered through grub hub at 4:24pm, and were given an ETA of 5:20-5:30. At 5:48, my wife called to check on our order. On the first call she was immediately put on hold and the call disconnected. On the second call, she asked for an update on delivery time, and they told her they could not give one, as the food was still cooking, and they were waiting for a delivery driver to come back. We're talking about a couple of cheesesteaks and burgers here, not roasting a turkey, btw. My wife then asked if we could pick it up instead, but instead of a simple "yes" or "no", they just kept telling her (aggressively) that the food was still cooking, and they couldn't do anything else for her. Then they hung up on my wife with no resolution. Then I called and asked to speak to a manager. I was put on hold and a woman picked up the phone, but didn't identify themselves. If she was a manager, she is a poor one. I explained the situation, and the previous two phone calls, and still all she would tell me was that the food was still cooking. I reminded her that we ordered over 90 minutes prior, and she told me that Grub Hub was down on their end, so they didn't get the order until 4:50. I explained that that's still over an hour to cook a burger and a couple cheesesteaks. She asked me what I wanted her to do about it, and I said we'd still like to pick it up if possible, but I'd like her to take something off the bill due to the ridiculous wait. She STILL wouldn't say whether we could pick up or not (somehow the food still cooking had something to do with this) and that any dispute over the bill would have to go through grub hub. While the bill may indeed have been a grub hub issue, the woman was consistently rude, interrupting me, and repeating herself over and over that the food was still cooking. She made no effort whatsoever to make the situation right, and as someone with 20+ years experience managing kitchens and restaurants, I told her all I was looking for was a straight answer on pickup, and for something resembling customer service from her end. At this point I told her that without a resolution, I would relay my experience on Yelp, in hopes that we could avoid this and actually get our food. Instead of trying to find a resolution, she basically told me to piss off for a yelp review that hadn't been written yet (and didn't have to be). Shockingly, at this point I was "disconnected", and a few minutes later we received a call from grub hub that our order was cancelled, and that we would receive a full refund. That's nice and all, but we're still hungry, and ordered food over 2 hrs ago. We've ordered a ton from these guys, and usually with a hefty $$ amount on our tickets. Tonight's experience cost them any future business from me.

These guys are assholes. Ordered on Grubhub, they sent the wrong order, and then I waited an hour to get a new order delivered. Turns out they cancelled my order because I told Grubhub of the error, and so after waiting over two hours, I was left with the wrong, cold order and the manager telling me "we don't want your business." It's sad, really, as I've been buying from here for years. Just be respectful, folks.

I placed an order for pickup. Upon receiving and returning home with my food, I realized the food that was given to me was the incorrect order. I called to notify the store, and there was nothing they could do. Shortly after, I received a call from a delivery person with food. Assuming it was my corrected delivery, I accepted it. This food was also incorrect. I suspected maybe they sent them over in consolation for the first error. No. That wasn't the case. This is really where the problem is. They called me, 45 minutes after the delivery took place at my home. They asked if I received their delivery, which I confirmed I did. They asked if I opened it, which I confirmed I did. They asked if they could send a delivery driver back to collect, to redeliver... they wanted to retrieve a cold, opened, incorrectly delivered steak to another customer. Disgusting.

Place delivers quick and is a reliable cheap meal. Wouldnt rave about it but its a staple in the area.

I've been here a few times. Not bad, but nothing too great either. Cheesesteak - not very good. It tasted really weird. Could probably find a better cheesecake at a deli nearby. Hamburger - It was tough and chewy. Also had no seasoning. If it were not for the pickles and ketchup, I don't think it would be edible. Their mega fries were actually surprisingly good and could satisfy the inner stoner in us all. The shakes are really good here. I usually get a chocolate shake and they're always fresh and have a good consistency. They are fast, which is a plus if you need some food quick.

Really good food and fast delivery, my new regular spot. I don't know if they're under new management but I ate here a while ago and don't remember their food being as good as it is now. I recently started ordering from this place again and noticed a couple things after trying more from the menu: 1) These are easily the best wings in the area. I have ordered from most places in the neighborhood and no one comes close to these unless you want to sit down and eat at Memphis Taproom. 2) The salads are huge and really really good. 3) They DELIVER milkshakes. What a time to be alive. The Greek appetizer salad was a highlight. Stuffed Grape leaves, Chicken Souvlaki, black olives, and pita bread on the salad were all delicious. The Greek dressing that comes with it is addicting, and it's HUGE. Definitely give this place a try.

Steak & Shake was something I've had bookmarked for awhile now. I found it just scrolling through some of the higher rated establishments in the location finder and it earned itself a bookmark when i saw how good the food looked in some of the photos. The actual location of Steak & Shake is a surprisingly pleasant stop on Frankford ave in Kensington, with an eclectic grouping of small shops in what would otherwise be a residential strip until passing E. sergeant st. You have a small Grocery store, barbershop, a Comicbook / Hobbyshop / Coffee house, and a tattoo parlor directly across from it. Something about this grouping of establishments just appeals to me, i could easily see myself in the summer months eating at one of Steak & Shake's outside tables with friends before stopping into mingle and talk with the folks coming in and out of the comic shop and tattoo parlor. This area, is meant for men like me. But the location and surrounding businesses aren't the focus here, S&S's food is, and luckily it didn't disappoint. We three amigo's were at it again and in typical fashion i didn't just get to eat my own meal, but was obligated to try some of theirs as well. I ordered a Baconator Burger with Chicken Finger Mega Fries. The Broseph went with a a Bacon Cheese steak, and King Hamburger- in his usual eccentric fashion made the bold choice of fishcakes- which are served with fries, macaroni salad, a normal salad, and a some garlic bread. Now i'm not a big fan of macaroni salad, or real salads, or seafood, so i didn't try those, but S&S had some consistent quality. My Baconator Burger was fantastic, i saw some mention of tough meat in other reviews but had no such experience. Was cooked medium-well, extremely easy to chew, and had a decent amount of juiciness to it. The buns were potato-bread, a personal favorite of mine, and really rounded out the experience. Cheese here was clearly some kind of block cheddar that had been sliced and placed on the burger just by color and translucence after melting and cooling. Lettuce was very fresh here, absolutely bristling with moisture upon crunching into it. I opted out of the tomatoes, but with the state of the lettuce i'm sure they would have been just as fresh. Bacon was decent- with the potato bun and burger it was a bit harder to make out the notes but the bacon is smoked, but less thick cut than you would expect. Chicken Finger Mega Fries from S&S are a meal unto themselves, if i'm being honest. I personally couldn't finish my burger + mega fries simply because of how dense these fries are. Think pound of led dense, not pound of feathers. This right here will fill you up. Wiz in use, not whiz, not Kraft, but generously applied. If i had to grade the flavor id C+ average for the whiz, but, the mozzarella here however is pretty sweet and pairs well with the wiz with both flavor and texture. Chicken tenders were nice and crisp despite the smattering of melted cheese, and managed to still retain their flavor despite competing with cheese and bacon, absolutely solid. Wedges had much more flavor than base fries here, but the texture was a little off. Everyone knows the best past about wedges is the crisp, well seasoned exterior, with absolute fluff of potato held between. Flavor was absolutely here, but the texture warrants a hand waggle of so-so. Steak here is a bit on the pricier side for a single ($7.70), surprisingly affordable for a double ($12.60). Broseph gave a me a few bites to try out the bacon cheese steak he ordered so i could get a solid impression. Bacon's flavor comes out a lot more in there steak than it does the fries or burgers, you can taste the smoke, which i personally adored. Mayo here is also surprisingly good, not the best I've had, but certainly up there. Steak itself was okay texture wise but was completely bullied by the smokey flavor of the bacon and the solid mayo, ditto for the american cheese which managed to retain more flavor profile than the steak, but still couldn't compete. Roll, was unremarkable. Last but not least was the garlic bread, which surprised me. Flavor was excellent, but texture was far too dried out for my taste. If they upped the butter content on that baby, and got a more complete spread especially the edges, i'd be lining up to grab something like a chicken parm grinder to pair it with. All in all id say Steak and Shake lived up to expectation, and i'm not going to include the milkshake i ordered (Birthday cake) which is made with Richmans ice cream, which is a personal favorite, so of course i enjoyed it. There's a little room for improvement and first impression may be a little off due to the frigid cold the night we all visited and ate outside. But i thoroughly enjoyed it and plan to stop by again, grab some grub, then hang out with some friends at the aforementioned Comic Shop~ Flavor & Presentation 4/5 | Speed & Service 3.75/5 | Pricing & Portions 3.66/5 Overall 4/5

After running errands, me and boyfriend were hungry, with a hankering for a good ol' cheese steak. We were driving around the neighborhood, and have passed Steaks n Shakes hundreds of time, so we decided why not. The reason I love Yelp is because your reviews, Yelpitos, help me out so much with local eats! We were kinda just standing there, wondering what to order, looking at the menu, kind of apprehensive because we didn't know anyone who could attest to the food. Then, lightbulb! I checked on Yelp if there were any reviews and there you were, singing praises about the quality and taste of the cheese steaks. So, thanks to you, we got the 2 cheese steaks special (comes with fries and a 2 liter) to go. We got home opened up our food packaging, and we're pleasantly satisfied: soft yet toasty roll, nice amount of meat and melty cheese, wonderfully hot and crispy fries, and washed all that goodness down with grape soda. "It was good," he said. I think we found ourselves a new steak joint in the hood, y'all.

A great spot to grab a cheesesteak and a milkshake! The outside tables are great in the nice weather, but there's no seating inside so when it's cold you might wanna take your food to go. Open late and delicious food, a great spot for great food!

Fiore's gets five stars from me. They've got this amazing grilled chicken salad that I am absolutely obsessed with, and their olive oil and vinegar dressing is on point, to boot. I love their wedge potatoes, and their shakes are absolutely delicious and huge - I can't finish a whole one! I had their cheesesteak with mushrooms one time, and it was a delicious drunk decision. Their delivery is really fast. I experienced a delivery error ONE time, they delivered me the chicken but forgot the salad, and the driver went right back and brought it with no problem. This is a great little go-to neighborhood spot and I appreciate them. They also have a cute little corner spot on Frankford where you can sit and eat, if that's you're jam! For what they are, Fiore's is a five star joint!

So I order from here 3x's a week for their Chicken Fingers. The whole house loves them and their macaroni salad.. but today I order my usual, it comes and it's chicken NUGGETS... I felt bad but I knew it wasn't what everyone wanted, so I called and told them I received chucked nuggets instead of chicken fingers.. The chick rudely says ummmmmmmm NO you didn't.. YOU ordered chicken nuggets. I tell them "No, I didn't, I ordered chicken fingers, nuggets aren't even in my vocabulary. I've never ordered chicken nuggets.."She says "UMMMMM NO, I took your order and you said nuggets." I said no I didn't. She puts me on hold to get the manager, only to get back on the phone and tell me "My manager said there's nothing we can do for you" I said "send your delivery driver back, I'll give him the platters and I want my money back then." She said WHAT?! No we don't do refunds either... Pretty disgusting if you ask me, who wants to spend their money on a place that disrespects their customers... The phone chick is complete ghetto trash and if I was her employer she would be seeking work elsewhere, but I guess they don't really care to work with their customers. Especially when the mistake was made on their end. Disgrace. But I'll take that $50 loss and take my business back up the street to Franco's.. ‍‍

I keep forgetting to review this place! I order from grub hub every now and then. The milk shakes are great! They are very accommodating when I was missing and item and replaced it very quickly! The only reason why I'm giving them 4 stars is because they are always out of some delicious flavors!!!!!!!!!!! They have such and amazing variety and it sucks sometimes when you order something and there out but the steaks are huge portions and I never finish them.

I really like steak n shakes food! They are equal parts quick to get your order ready, friendly and have a ton of variety! Usually they are super friendly! Where they lose points for me is the delivery service! We don't live very far at all, maybe they are a bit ticked off to have to make a delivery only a few blocks away?? I am not sure. I also think it's somewhat ludicrous to make a delivery so close to the place but when you are working at home and it's tough to spare even 10-15 mins to make that walk to pick up food.... it really comes in handy that they provide that delivery service. I thought it was justified by the fact that I pay the delivery fee and give a tip as a percentage of the total order amount instead of just 2-3 bucks as a delivery tip. They also forgot the main part of the order which was a 2 foot cheesesteak but that's an honest mistake, I guess. And our fries, but we didn't even complain about that, we didn't want to overcomplicate anything. Maybe they were having an off night!!! Just made me extra anxious because we were trying to eat a meal real quick before heading down to AC to see Alice IN chains !!!! I want to like this place because I know my friend is a cook there and he rules. Plus the food is solid and usually awesome. This might not be a super helpful review because really I find the service is inconsistent. Sometimes they are the BEST! and sometimes I am like "huh??? What's up???"

Used to order from this place all the time. But then they got my order wrong. I called to tell them and was told they were too busy to deal with me but the would call me back. Ok fine, no big deal. When I didn't hear from them after 20 minutes I figured something else out for dinner and moved on figuring I'd never hear from them. Except an hour later they called me back and proceeded to argue with me about what I ordered. They offered to send out the correct order, but I had already eaten at that point so I asked for a refund. They repeatedly told me they don't do refunds even though they messed up my order and didn't resolve the issue in a timely manner. I asked why I should have to pay for an item they didn't deliver and I didn't eat and they hung up on me. It's clear they don't need my business.

Was always my favorite. They took 1.5 hours to not deliver my food. I called back to see he said it had gone out. I called back again twenty minutes later, wondering why it was taking so long to be told "it was delivered a while ago" and "our deliveries don't take that long" he than berated me that it was delivered and told me angrily yes to this adress ... YOU the food was delivered. I had to argue with him to even make him believe Me I didn't get my food. I order here so much. And I love them. He was truly rude and insulting. Finally said ok ok you know what listen I'll make some Food. I said I just wanted my money back "than why the fuxk you bother me" hangs up. Dudes are scumbags. Do t give them your money. Literally robbed so many people like this cuz they get busy. Seriously SCUMBAGS!!!

Food's not bad. Bang for the buck style. Don't order the Large hoagie unless you are trying to feed a family. It was a whole baguette. Biggest mistake of the month ordering the L hoagie for a late night dinner. Fries are okay.

First time ordering from there. Ordered cheesesteak & vanilla milkshake and mild wings. Everything was great. Steak was a healthy size, shake was great. Only down side was the Buffalo sauce leaked all over the bag..... A survivable experience. Wings were crispy and big - not those skimpy lil sad wings n Philly is famous for. Will definitely order from them again!

Solid cheesesteaks, meat maybe a little chewy, but I really like the buffalo chicken and great milkshakes!

This place has great tasting cheesesteaks for the price! The 2 feet cheesesteak sub is a marvelous sight. After I ordered once, I was hooked. However.. the second time I ordered (with great expectations), I found two strands of light colored hair in my sub from god only knows where. I have dark brown hair and when I called them back, apparently they had no blonde employees? Anyway, despite the unpleasant surprise, the food is good. I probably won't be ordering again until I can get over seeing hair in their food though.

I used to love this restaurant but lately they never get my food to me full of lies and excuses and I'm left hungry I work for a restaurant and know when I'm having smoke blown at me

Great experience every time! It's now a family tradition to go and just enjoy the comic shop across the street and then chow down on some burgers and Amazing milkshakes

Always passed by but never stop to check it out until now . nice place to hangout with friends on a nice summer night .. It just like being in south Philly at Geno's without a long line and crowded sidewalk.

This place serves up the best cheesesteak I have been able to find in Philly. They also serve burgers and hoagies (including a veggie hoagie) The service is friendly, parking in the area is fantastic and the prices are very affordable. Check out their menu here: http://www.yelp.com/biz/steak-n-shakes-philadelphia An added plus....they are not racist, nationalist or homophobic like certain other cheesesteak places in South Philly. (Pat's and Geno's)

I live right up the street from this place, but never stopped by for whatever reason. Today I happened to have some cash and a craving for a cheeseburger, so I hopped on Yelp and saw that this place had awesome reviews. I walked down and placed my order; a cheeseburger and fries. It came to about $7.50, which isn't terribly expensive. The guy at the window told me it would be about 10-15 minutes, which I thought seemed a tiny bit long, but I'm not impatient. They had my order ready in about 5 minutes. I walked back home ready to dive into this awesome cheeseburger and fries. There were a good bit of fries, and they were crispy and delicious. The burger on the other hand was huge, sloppy, and greasy. I had read reviews praising the burger and how they make it by hand. This is cool and all, except the burger was absolutely terrible. I had to throw it away...I don't think I have ever had to throw away a burger. It had a taste of bad meatloaf, a terrible chewy texture, and was just so unappetizing. While I did order the burger with ketchup and mayo, it was swimming in both of them. I managed to stomach a few bites before deciding I couldn't go on any further. So damn disappointing. Based on this one visit, I am giving 2 stars because the fries were good and they got my order out quickly. I am willing to give them another shot, perhaps I'll try a cheese steak next time.

This is our first time ordering from here food was good great price fast service and I liked that they called me back to notify me that something I ordered they didn't have and have me options to change will be trying them again

First time trying this place out and I'll give it five stars .. I order a cheesesteak ,shake and , fries. The steak was nice and juicy!!

So this is my new go to place in my nehiborhood fast delivery good coustomer service not to mention the food is amazing i try something new every time I order so far milk shakes n cheese steaks are amazing not to fond of of the burgers only because of the roll they serve it on way to big they should have an option for a regular burger bun over all I think it's worth checking out Keep up the great work guys

Ok let me tell you I was nervous to try this place because it looked slow. I am glad I did. It was as good as Geno's or Pats but you had much better customer service. They really care about their customers. It was cold out so I told the guy at the window that i was going to wait in my car while they cooked it and I would come over when I saw him at the window. Next thing I know he is at my car with the food. Yes he walked across the street and brought me my food. Steaks are cheaper and bigger than pats and genos. Taste better, great customer service, and they take credit cards. Great job!!!! I will be back.

I've been eatting here awhile and on multiple occasions they've forgotten to bring me an item when I placed an order for delivery. The foods good but it's inconvenient to have a steak and no drink. I gave them a chance but they forgot again. They forgot to bring my 2 liter. The driver told me he'd be right back but never came back and I never got a call. I always leave a very generous tip. So what am I tipping for. I wanted to have a enjoyable evening but cant really have one now. My friends and I are thirsty and we didnt want to have to go out. So I wont be ordering from this place anymore and throwing out the menu from my good places in my area pile. I did give it a 2 tvstar only because the steaks are ok. Theres a ton of other places in the area where they are better. Plus I'll get everything I ordered.

one of my favorite places to go when i'm in the area. chocolate milkshakes are my favorite along with the loaded steak quesadilla and potato wedges. the staff is very friendly and i recommend this place to my friends every chance i get.

Food is always great!!! Cheesesteaks are amazing!!! Bread is always soft and toasted to perfection!! Love u guys!