Lisa B.
Yelp
We ate at the Fire Grill last Saturday, June 1, 2024. I ordered a filet mignon. Instead of being round and thick, as expected, the steak provided was flat, about a half-inch thick and about 5" by 6" in size. It was not a filet mignon. In addition, it was covered in spices, which was not mentioned on the menu, and was blood red even though I had requested medium. Looking back at the menu, I believe that they gave me a Peppercorn Manhattan steak.
I sent it back to get more cooking. It arrived back at the table in about 2 minutes, still bleeding. I sent it back again. Once more, it was returned quickly and not cooked medium. I was unhappy and the server agreed with me that the steak was not what was ordered. He said that he talked to the manager, but we heard nothing more. At this point everyone at the table was about through eating so I ate a very expensive mound of mashed potatoes for dinner.
At about $50 for a steak dinner, I expected at least something edible. The restaurant made no attempt to rectify the situation and the steak was thrown out. If it was the wrong steak, they either should have replaced it with the filet mignon requested or comped the meal that was not eaten.