Ry Bajanconcepts (bajanconcepts)
Google
I must say, our 1st experience at 1st Watch was almost derailed by the manager, however, was saved by Emerald (the hostess) and our waitress. Let's get the pleasant aspects out of the way. The atmosphere with the wooden theme especially for a breakfast place is perfect. With how busy they are, truly could use some more room, however, the wait was only about 15mins (for how packed they were is impressive). Menu is loaded with options and food was well prepared. Parking can be quite a challenge depending on the day and time since there are other venues in this complex so plan accordingly.
Men's restroom door opens to view the standing stall from the ladies restroom 🚻 so not ideal. Outside of the negative experience with the manager, the restroom situation would be my only issue.
Now on to the concern:
Our party of 9 + our 3month old grand baby was met by Emerald ( if not for her and the lady who was our waitress we would have left) The manager had placed us in a cramped corner, were they had to obtain more tables and chairs to attempt to make us fit, while he was making significantly more room and accommodation for a smaller group on the main area with far more room. I even wondered why he placed a couple at a center table setup that could have also accommodated our group far better than where he had placed us. Seeing thus Emerald quickly started to correct this illogical move, however, right in front of us this manager attempted to belittle her and with an attitude to prevent her from correcting this situation. Emerald respectfully and professionally stood her ground, placing us at the more roomy accommodation. I am not sure why he behaved the way he did, I absolutely hate assuming so I will leave that alone. Once resolved, everything else was wonderful. If not for Emerald, this review would have been 2 stars and not close to the positive end result we did have.