Olga Bales
Google
Just wanted to share my experience so others know what to expect.
If you're planning to get a small piece of fish here be ready to spend half your day waiting for it. There's literally one person doing everything: helping customers, slicing, weighing, answering questions, and handing out samples. So if there are five people in line you're basically entering a survival game. Only the strongest make it to the front.
While I was waiting, I saw a guy grab some ice cream from the freezer, wait around for like 20 minutes, then put his now-melted ice cream back into the freezer and leave. Yikes.
The way this place is run really needs to change. If they're calling it European, maybe take some notes from how things are actually done in Europe... or the U.S. for that matter.
Also, I recently pre-ordered some berries (they don't sell them by weight, only by pre-packed boxes). When I finally got them they were so sour I couldn't even eat them. Now I'm stuck with a box of disappointment.
I'll give credit where it's due: they do have some tasty goodies, the staff is friendly, and the background music is always nice. But the store management needs a serious wake-up call. Honestly, they should just rename the place to Back to the USSR that way, at least people know what kind of chaos they're walking into.