Lorie H.
Yelp
Like the others, I have waited a long time before writing this review because I am still reeling from the neglect and abuse my child received. Sadly, this review is the only thing I have left to fight with. My daughter was put into Five Acres Residential Treatment Center for a suicide attempt. I expected that she would get therapeutic treatment so that she could heal from the trauma she has suffered over her short life, instead, most of her belongings were stolen or destroyed. She had headphones, an MP3 player, Squishamals, slime...nothing of value, and yet ALL of it was either stolen or ruined. On the day she was discharged they had replaced only ONE item. When her nice clothes went missing and I was washing someone's dirty hand-me-downs, I was told she traded her clothes, but I seriously doubted she'd trade a precious family keepsake (meant to give her comfort) for a stained polka dot dress two sizes too big and other items that were dirty and worthless. Clients pee'd in her room and her complaints were dismissed, she wrote formal complaints that got "lost" she was blamed for her actions, but none of the actions of others were ever taken into account. The staff ate her food (special treats given just to her) they lied to her, belittled her, and made her feel worthless. Worst of all their neglect allowed her to be molested by male clients when they weren't watching. We had a formal meeting to address our concerns, there was a police investigation and still, she was blamed, gaslighted, and shamed. She had a good therapist and a few good caregivers all who quit the week she came home. My daughter needed therapeutic care and now has to compound the trauma that she suffered at Five Acres with all the other trauma she has experienced. She is in a worse place than she was when she went in only now she knows a lot more about gangs, sex acts, and ways to commit crimes than she did when she was placed. If you don't want to believe me, you can always see the citations, complaints, and allegations they get monthly. Caregivers ripped out her hair while trying to style it because she has trauma around her hair and they disparaged her adoptive family while doing it.
ccld.dss.ca.gov/carefaci...
I placed my daughter voluntarily in a facility where I was told she would be getting therapeutic care for a suicide attempt, instead, she was neglected, abused, and came home with more behaviors, more issues, and more trauma than she had when she went in. This place needs to be seriously overhauled and monitored. Some of the staff and administrators are good, but most are overworked, underpaid, and undertrained employees who have a high turnover rate. They treat the children like crap because most have severe behavior needs and are in DCFS custody without parents like me to advocate for them. What better victim than a voiceless one....
