Five Guys

Great experience. Couldn't have felt more satisfied. Lived up to the expectation you'd have for a place named Washington's best burger. Went by Wednesday for lunch. And saw a lot of things that prompted me to sit and have my lunch with my family. We talked had a great time and the burger was everything we talked about on the way. The service was splendid. Asked the cook if they had some crispy fries. They didn't let me down.. in fact I may stop by next week for another one of those extra cheese doubles.

Kiosk is all messed up, gotta fix it to help your team. It got orders all confused, took forever to get my food. Burger was alright but hardly had any mustard or ketchup on it. Skimped big time on the fries and they were way undercooked

My family and I were visiting DC and found this Five Guys location on a super hot day and not only was the manager super kind when taking our order, after we ordered the manager handed us some cups to get drinks "on the him". Our food came out super quick. It was super clean and quiet and a great place for us to hide from the heat!

Amazing burger, great fries! The place was spotlessly clean and the staff were very friendly. I totally recommend it. Went there at lunch and i left very satisfied 👏🏼

Huge and very tasty burgers! Very different than your typical burger. Place is clean and spacious. Personnel is great at service. Recommend it!

This Location the employees have a phenomenal attitude!!!! I want the breadless Burger seen in the attached picture. Around 6:00 p.m. on a Friday night it wasn't too crowded but because there is a restaurant cross from it that has a ice skating rink during an the Winter and A sprinkler system during summer I guarantee it is jam packed. After parking meter available jobs and kitchen parking lots within walking distance

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Five Guys - Navy Yard: A 10-Star Experience! The team at Five Guys Navy Yard is next level! From the moment I walked in, the energy was upbeat, the smiles were genuine, and the service was fast and flawless. The staff clearly takes pride in what they do — they were working efficiently, keeping the space clean, and handling every order like it mattered. Shoutout to the cooks who keep that grill on point — the burger was juicy, fresh, and cooked to perfection. Fries? Crispy, golden, and overflowing just the way we like it. And the cashier was super friendly and helpful — even during the lunch rush, they were calm and courteous. It’s rare to see a whole team operate like a well-oiled machine, especially during busy hours. The Five Guys Navy Yard crew deserves all the praise — 10 stars without question. Keep doing what you’re doing! 🙌🔥🍔🍟

I've been here several times. Always good food and service. I don't know what is going on today. They got my order wrong twice!! I paid for 2 patties and only got one. I asked for one without cheese. They both had cheese. I go back the 2nd time and I get my one without cheese but why is there a drop of cheese on the side of the burger? I also asked for lettuce, tomatoes, mayo, grilled onions and pickles. It only has fried onions and mayo. I'm going back a THIRD time today. HOW DO YOU GIVE SOMEONE A BURGER WITH NOTHING BUT ONIONS ON IT? I want to be compensated for my time and gas too.

Hot food, clean place, friendly cashier, was patient . Great location a block over from navy yard metro

Overrated, overpriced. Was only 3 guys and a woman. $10+burger alone. $6 shake $5+ fries Insane.

We had a good experience at this Five Guys location after going to a Halloween Event at The Bullpen. I ordered the bacon cheeseburger with raw onion, lettuce, tomato, ketchup and mustard. The burger was so juicy and they are always generous with their toppings. My husband decided to order cajun fries for us to share and they were perfectly seasoned and crispy! The staff was also incredibly friendly and quick considering the size of the crowd that came in about the same time as we did. I knocked one star solely for the prices. I think they are a bit out of hand even with the current state of the country. I could go to a small local restaurant and get a burger for less which is what I will probably end up doing next time. All in all though, we had a good experience and its delicious food in a pinch!

The burgers are pretty good but kind of pricey, at least they give you a large almost of fried, the wait was definitely not too bad at all and the employees are decent overall experience was pleasant.

Well they say first impressions are best impressions. A bit hungry going w/o lunch and breakfast. I survived coffee alone. Nitro that is. The daylight surpassed my motivation. On the way in from work I asked my mom "let's get something good" she says " like what?" .... Five guys! We never eat there. My mom began speaking on the last time we went. Fast forward.... Mr. Charles, fresh in the 20's, seems to be learning really quick the pace. It wasn't crowded but the manager, Jake ( not StateFarm) had a very patient demeanor. Charles took our order with the most inviting smile and soft spoken. I watched the interaction of the team of how smoothly it all came together. They worked diligently without pause. I was tickled by the thought would my burger be smooth and melt in mouth. Yeah, judge me not, hangry was approaching. lol! Indeed upon settling in the house I snuck a bite and it was just as satisfying as the thought. Enjoy yours

Only because my buddies kid I came back here. Why!!!! I hate this place and now even more being the prices are ridiculous. It just cost me $20+ for a cheeseburger, fries and coke. Seriously this is ridiculous... never coming back. I really cannot believe people are paying these prices.

It can be dangerous when you can leave your home and be standing inside of one of the best burger joints in the area in less than 3 minutes flat! But that's the dilemma I find myself in every single day. The fresh burger ingredients used for your made-to-order burger, fresh cut fries and then the enhanced soda machine where you can infuse flavors like cherry, strawberry, raspberry and peach into your regular go-go sodas... there's so much to love here. I usually opt for a raspberry + peach flavored sprite and it hits the spot every single time. On the flip side, there prices are a bit on the high side. I guess typical for DC, but still not typical enough for me to call them reasonably priced as a combo (burger+fries+drink) will usually cost around $20+ and although this restaurant does have seating, i wouldn't call it a "sit-down" type of restaurant. Nonetheless, Five Guys delivers high quality, delicious food consistently. What I like about this Five Guys specifically is that even though they don't have parking, it's usually pretty easy to find some street parking close by. It's definitely not taxing to find parking like it would be for your downtown locations. For what it is (a quick, Hugh quality burger spot) they definitely get stars in my book! UPDATE: I recently went to the Five Guys in Greenbelt, MD and was very disappointed. Even though it's the same chain, their food there was subpar compared to the high quality food I get at the Navy Yard location. This only reinforces how I feel about this Five Guys. They really are a great burger place!

"Burger perfection does exist". Five guys is my favorite place for hamburgers, fresh meat, fresh vegetables and many MANY fries. These are hamburgers that do not seek to be pretentious, without elaborate ingredients or strange flavors, traditional hamburgers: sauces, fresh vegetables, fresh bread and delicious, juicy and well cooked meat. They use 100% peanut oil and also have no refrigerators in their stores, that means they do not freeze their meats, so every time you try a hamburger you can be sure that it is freshly made. The place is quite nice, I like the white and red colors of the decoration and their style, they do not use trays, they place the orders in paper bags and when you order french fries they place them in a paper cup inside the paper bag where they also put more french fries "they are a lot" and I love that. Prices are pretty good to be a fast food place, plus while you wait for your order you can eat fresh peanuts, they have plenty and soda has refill. This place is heaven

This place is always clean and has great energy! Specifically Chantell, she is seriously so kind and friendly and made my day!!!

Love the peanuts it's good burger for a good price. We'll go back. The staff app was very helpful.

You can never go wrong with Five Guys- they have an array of toppings to go with your juicy burger, and this is a great spot if you're keto, because you can order a lettuce wrap or a burger in a bowl (bunless in a container). I typically get the bowl because lettuce wraps get a little too watery for me. I usually get the bacon cheeseburger with grilled onions, tomatoes, and extra bacon, and they make it perfectly every time. I wish I could venture the milkshakes because it all sounds absolutely wonderful, but given my lifestyle, I'll hold off. Would highly recommend the fries too if you're willing to dish out a few more dollars- they are generous with how much they give you! Would highly recommend :)

Location was cleaner than normal and adequately staffed. I ordered online and arrived about 10min after the estimated pick up time. The online ordering was simple and intuitive. My problem really began at the restaurant when I walked in. The only 3 employees I could see were gossiping and didn't seem to care that a customer had walked in. Even worse, one of the 3 was likely a manger. A Central American looking man greeted me with a smile from behind the prep line. He noticed that the other employees were talking about baby mama drama so he attempted to help me. The lady in the black shirt half heartedly acknowledged that I placed an order by holding up a bag and receipt. She quickly went back to her gossip. I was surprised since I only ordered a regular fry. Even the man that tried to help me was surprised they were not doing anything. I went over and interjected into their convo, letting them know I only had a single fry order. The lady in the black shirt asked me if I would like my fries to sit around? While the other employee at least explained they only make the fry on arrival even with online orders. The presumed manager was rude and sucked at what she did. I gave 2 stars because at least 1 out of 4 employees was helpful and the place was cleaner than normal. Then again there only 2 other people in the entire restaurant.

Ok I have gone to numerous Five Guys throughout the dmv. Back in the 1990's I used to love only Five Guys I knew of on Duke St. I went to the Five Guys on 2nd St NE expecting good competent service. I got my order in a reasonable amount of time, I had ordered a 2 patty with bacon, lettuce tomato mustard onion green pepper and A1 sauce. I got home to a 2 patty lettuce tomato mustard and A1 sauce plain olde sandwich. It's too bad I had to pay $20 for an incorrect sandwich and small seasoned fries. They did give me a sandwich, which was incomplete and charge me for what I had ordered. I just have to now look over my food as it is being made as the person reading the ingredients is not paying attention. It was a slow rainy night, so no real pressure on the crew.

Totally helped me out in a bind after an order mixup (app error, not their fault). Took care of me right away and adjusted price for accuracy. Torrey was the man and took care of me. Thanks Navy Yard 5‍

Wow: two plain cheeseburgers and two milkshakes cost $35? There are restaurants close to the monument mall charging less for a cheeseburger in a full service restaurant. Five Guys really needs to reassess its prices. The service at this location was awful as well.

This location has re-opened. They have indeed added the milkshakes and done some remodeling. It looks good!

Five Guys has always been more or less the same wherever I go, which is a good thing. This location's service is fine--not necessarily always friendly, but not terribly cold, either. I love that they make the burgers fresh to order, which is an important part of the process. Like other Yelpers have said, they give you a TON of fries, even with the "little" and "regular" orders. It's so many fries that no reasonable person can go through an entire order. The restaurant is usually pretty clean. Even as I write this, a guy is sweeping up crumbs from the floor. I have always wished that this Five Guys would have milkshakes because I feel like they would do that well, but I won't ding them because they focus on their core competencies. I agree that the burgers are usually pretty sloppy, soggy, and greasy. Not low quality food necessarily, but this isn't one of those boutique burger places, either. They use iceberg lettuce as well, bleh. The best thing going for this Five Guys is the scent wafting through the air around their block on Navy Yard. I don't even like meat very much and the smell draws me in every time! It's basically intoxicating. Five Guys is an old standby, but for a good burger, I would prefer Burger Tap & Shake or Good Stuff Eatery any day.

Probably the worst Five Guys I've been to because service is so lousy. Food wise, the place is fine. The burgers, fries, and shakes all taste as you would expect them to taste if you've had Five Guys elsewhere. But the service, especially on weeknights, is an epic disaster. The last time I was here, I had to wait almost 20 minutes with only about 5 of us in line. Then I finally got my food and had to wait even longer for the milkshake (and ask for it repeatedly). The entire service area just seemed rudderless.

Very disappointed with this location. First of all the coke tasted like water, I asked to get a bottle instead and they refused. So, I ask for a refund on the coke, I drank water with my burger. Then, I asked for Cajun fries and was given regular fries instead. i mentioned to add Cajun and he said " no one mentioned they were Cajun fries so I can't make them Cajun," which was a complete lie. He ended up giving me a tiny container with a bit of Cajun seasoning.' Attitude throughout the whole thing. Finally, I asked for mayo in my burger and it came without mayo. At that point, I decided to give up and write this review instead. Do not stop at this location, as a five burger previous customer, I'm very disappointed. Very tasteless, hard bread and very bad customer service.

The burgers are delicious but what stands out is the service. The staff is friendly and even though it is a chain, it feels like your local burger joint.

This meal was a consolation meal as the Korean food cart was closed when I got to 2nd street, southeast. This Five Guys is not easily spotted. It's after the CVS, around the corner, on second street and not NJ as it says on my receipt. This place was busy with the Navy folks around the corner. The whole neighborhood has been revamped so it looks a bit like an architect's wet dream. The fries were excellent this time. I think the guy assigned to the fry station has skills! The fries were hot, crispy, meaty and from some town in Idaho. And again, I forgot that I need to nap after a huge meal like this...

Solid place to get a quick meal before a Nats game. Burgers are the usual good quality with fresh ingredients and very friendly services. I like that I can get a variety of toppings for no extra cost. I don't do the fries too often due to the grease but am a big fan of the free roasted peanuts in the shell.

2/5 Sep 2017. The only saving grace for this place is that the food is more or less within 5 Guys standards. The service is awful, which seems to be a trend in this neighborhood. The employees might be able to care less about doing their jobs but it's pretty close. I came by at lunch time and the place was pretty empty. I guess my experience explains why. The food was fine but don't expect it with any level of haste.

This spot is pretty bad and I've been to a lot of five guys. Due to my delivery job. They don't have anyone working, it's a damn burger place you need more than 3 people. WTH five guys you gots do better. They got food just sitting waiting and the employee on his break is a mess. Food not ready on time you waiting forever for slow people that's talking about nothing.

Really nice location. Close to Washington Nationals Park, Navy Yard Metro Station, I actually drove here from RFK Stadium as their stadium catering is no-nice. Lucked out with traffic and street parking right in front of the Five Guys. No line, quick service, clean washroom, only negative was the cabinet below the condiment stand was busted. Watch, ladies don't want to rip your skirt and gentlemen your trousers.

Burgers are amazing, and speedy delivery! Doesn't disappoint ever! Will be going again!

Five guys is great when you're in need of something quick and greasy; this five guys is not. The French fries were undercooked to the point of inedible. The milkshake was mostly milk, not a lot of shake. The burger was inexplicably dry. Long story short. Hungry? Go elsewhere.

If you haven't been to some of the better burger places around, you probably think that Five Guys is pretty good. They have burgers with lots of ingredients. The ingredients are kind of fresh. They give you free peanuts while you wait. They have okay fries that can be ordered with Cajun spices and they give you the same quantity (a full bag) no matter how many you order. And they have festive red and white colors and allow online ordering! And they fill custom orders in about 5-10 minutes with a ridiculous number of ingredients. What isn't to like? Let me help you: the quality sucks. The burgers are greasy and somehow always come out looking like someone sat on them. Part of the blame lies with the bread, which is kind of pre-soggy. The other blame lies with the greasiness of the meat--it's kind of gross and has minimal flavor. The other culprit is that there are simply too many soggy ingredients. But the result is that the burgers are kind of a burger mush and barely hold together. The fries are kind of good, but seriously, who wants that many of them? A few of the fries are good, but the quantity they provide is disgusting. And no, I'm not that impressed with adding some Cajun spice on the fries. I'm also a little weirded out by the fries being piled around the store in giant bags. So where does this shake out? It's on the level of Shake Shack but with a worse looking restaurant. It's better than McDonald's. It's worse than Z-burger and Black and Orange. Note that Five Guys also offers hotdogs. They are okay, but nothing special.

By far the best burgers for the price Fries need to be done in hotter oil but still very tasty and generous portions even for the small

Even though this is an AWESOME chain, why am I giving a chain 4 stars? If there's a place more desolate than L'enfant plaza for food options, it just might be Navy Yard. However, I'm lucky that I don't have to eat down here regularly, even though the DOT building is very pretty (can we say looks like condos). I have had a meeting or two down here, as well as that post-Nats game wait for the metro (why not grab a $5 meal here instead of a $20 one in the stadium?) this is a great spot to hit to wait out the metro-rush after a Nats game. Like all Five Guys, this place will sell you a whopping portion of food for much lower than DC average prices - I usually get the small (aka single patty, a normal is a double) bacon burger with mushrooms and caramelized onions. One of the best thing about Five Guys is that they don't charge you extra for toppings. And the fries are always solid. I would recommend splitting fries for those of you who actually want to make it through your afternoon without a food coma (carbs!)

Probably closer to 4.5...this place is FABULOUS! I always get the same thing--little cheeseburger with lettuce, tomato, and mayo and the fries (of course). Sometimes you have to wait for awhile to get your food, but it is WELL worth it! I would not recommend this place if you are trying to eat healthy, but I will say it was the first place mentioned by most to go to when I moved to the DC area.

Great service, and super clean store. DO NOT PARK ACROSS THE STREET ON GAME DAY EVEN IF YOU ARE NOT GOING TO THE GAME YOU WILL GET TOWED. the verbage is confusing basically saying no parking FOR nationals games. but what they mean, and the lady writing the ticket will tell you is that there is no parking ON game days. a little tricky doncha think? This location is great, just be wary on the parking.

This is a much newer, cleaner, and nicer location than the one I went to in Alexandria. It's on the lobby level of a big office building, along with a Rite Aid and a Subway. Once you get off at the Navy Yard metro stop and take the Dept of Transportation exit you just walk straight across New Jersey Ave to the other side of the buildling and you're there! It's pretty busy on weekdays thanks to all us hungry people at the Navy Yard, DoT and contractor buildings but sometimes you'll luck out and the line won't take too long. I had a grilled cheese here for the first time today and it looked a bit soggy like it wasn't going to taste very good. Luckily I was surprised and it wasn't too bad...although definitely greasy. I'm not sure I want to know how much cholesterol I just had... Oh and there's an ATM inside in case you need some cash but they do accept credit cards.

Literally just left this place about 20 minutes ago. I'm the only person in line and the only cashier is on the phone. I wait for about 8 minutes and he is still on the phone -- he doesn't even acknowledge that I'm standing there the entire time. I leave and end up getting a sandwich next door at Subways... Insult to injury... a bunch of teenagers who were originally inside Five Guys are standing outside throwing peanuts at cars and as I pass by they decide to change their aim at me.

Have ordered a few times for pickup in the past months- service is great. Everyone behind the counter has been so nice and friendly! The burgers are always yummy and the quality you expect from Five Guys, one star off because the fries were soggy both time

Five guys is great and I hit up this location today. My bacon cheese burger with bbq sauce and grilled onions was wonderful. My fries however were not the best today. I took my dad with me as he had never been he was impressed with the food and was especially pleased about the free nuts! This place was busy despite being 1pm and we waited about 10 minutes for our order. Little slower then I'm use to at a Five Guys. But I'd been to this location previously, go during the off times or the weekends and its quick, quiet and very fresh!

My family and I went in to this location only to be given one burger that wasn't cooked all the way through, a burger missing, and three orders of fries. After going to retrieve the missing burger it did not have the toppings that were requested. When we called to notify management about the mishap, the manager hung up on us.

Need to get the new coke machine here. Burgers at Five guys is always great and the fries keep me coming back. But what is up with the construction guy filling up the grocery bags with peanuts to go??? Haha, left with no food, just the free peanuts please...who does that? Guess they were too nice.

Dropped in here the other day before the commute on the metro. - I had a bacon cheese dog and fries. Nothing better than a little cheese and animal fat!

We went to this Five Guys location for dinner tonight, and it was great! The burgers were top notch, as usual. (see previous review http://www.yelp.com/biz/five-guys-alexandria-2#hrid:cGcApENyi1QFeVry4cQomQ ) This location was better than the other two I have been to because they had more dining room, and you had the option of eating outside, which was perfect today. I started out giving it 4 stars, because i got a parking ticket. I parked in a legal spot, however since it was a Nats game night, it was emergency parking only (the sign I failed to see)...So, parking stinks... However, they reclaimed their star because the highchair we used was CLEAN! This just never happens!! I always end up touching some unknown goo, when grabbing a restaurant high chair...but this one was clean. They redeemed their 5th Star.

Good food as always. But busy location cone before the rush. Gotta love a place that let's toy tag the floor with peanuts.

Bacon cheese burger with grilled onions and A-1 sauce: mmmmm I love how they have malt vinegar for the fries and peanuts to munch on while you wait. The lines can get long at lunch time so if at all possible, fax in your order!

When I was told about this place from co-workers it was described to me as the In-n-Out of the East Coast. This hardly even compares to anything remotely to In-n-Out besides the aesthetics. The food/bad: Beef- was sub-par. I can make something better then this at home. Bread- Was kinda tasty. potato bread? Fries- Fresh cut, fried in peanut oil. Nice and thick but waay to salty I dont even get a tray to eat my food? WTF? The good: All the add-on's you can want on your burger, i.e. grilled onions, jalapeno's, etc. Free peanuts! Maybe im just holding my burgers to a higher standard but this did not live up to the hype. Not to mention it was $4.00 more then my double double meal back in Cali. I would give it 2 1/2 stars but i cant give half's so im rounding down.

Great burgers. BUT at 8pm Sept 15 they locked the door and kept the Open sign on, the door and Yelp said they are open till 10pm. We watched customers try the door with the employees just watching dumbfounded. If someone got in they could get a burger, but that was only when a customer on the inside opened the door. Ok if you don't feel like working turn the Open sign off and put a note on the door. Or hire someone who is willing to work. If they are that non-serious about doing business how do you think they feel about meeting health code?

Glad you all re-opened but will not be back. Got back to my office with a Bacon Cheeseburger and a small order of fried. What i got is sloppy mess that had lettuce and the lower part of the bun soaked in grease, whole thing is falling apart. And, the fries are basically a up of salt. Will not be going back to this location.

DELICIOUS. Just moved here, so this was my first five guys experience... Nothing better than greasy burgers, except cheap greasy burgers with fresh, hand cut fries!! A word of caution, when they say "large" fries, they really mean large. Like a full size drink cup, overflowing with fries, which requires a separate bag from your burgers... a bag that is see-through from all the wonderful grease by the time you get it to your table. I can't wait to go back and try the bacon cheese dog. If the service had been a little faster, I probably would have given it 5 stars. But the cashier did try to warn me about large fries...

Definitely a place try! Excellent burgers and fries made from fresh potatoes. The burgers are hot and greasy and delicious... like a burger is supposed to be. Be careful telling them you want "everything on it" like I did... they put so much stuff (jalapenos, mushrooms, etc.) that it was difficult to handle. I went from the Courtyard Capitol Hill --- just 1 block. A real hamburger place and a real keeper.

I have visited this Five Guys many times because I usually enjoy the food. On Saturday 8/13/16, my boyfriend and I went to grab burgers and arrived at 9:55pm. The sign on the door said they close at 10pm, but the door was already locked. We could see staff and a few customers inside. I knocked on the glass door a couple times before staff acknowledged me - a staff member with a broom motioned that they were closed. I pointed to my watch and said its not 10:00 yet. This particular Five Guys is close to Nationals Park and the game had just let out. I suspect they locked the door early to prevent a post-game crowd from entering. Whatever the case, they should not have locked the doors early. I was disappointed and hungry and I will take my business elsewhere in the future.

Fast service Clean; besides peanut shells Right next to Subway, so you REALLY have to want to eat unhealthy to go here instead of next door lol