David K.
Yelp
You have 3 dining options when staying at Flamingo: prepare something at your campsite, drive 50 miles to civilization, or eat at the park franchise restaurant. I had just finished a long hike and was utterly exhausted so reluctantly I decided to eat here. I had very low expectations and they were not exceeded.
Menu is limited to sandwiches, salads, soups, finger foods and the like. No "protein/starch/vegetable" style plates. I decided on the empanadas appetizer and a Caesar salad. The empanadas were just horrible: underseasoned ground beef in a leathery overfried dough. Fortunately I spotted a bottle of Tabasco and used it liberally. The salad was edible: romaine likely from a bag pre-chopped, a generous amount of parmesan shavings, two huge packets of Ken's dressing of which I only needed about a half packet, but the tomatoes were inedible so I didn't. (But what are tomatoes doing in a Caesar salad anyway?) It needed pepper but the only choice here is the single-serving packets, of which I used about 8. No salt and pepper shakers to be found here.
There is no table service. You order at the counter, get a number, and they bring the food when ready. Then when paying you have to endure the mild embarrassment of selecting a custom tip. The "suggested gratuity" options start at 15% and go up from there but there's no way I'll tip 15% for limited service. 10% is ample.
Ambience: like a cafeteria. A few fish sculptures on the walls are the only nod to the Everglades setting. You'd hope at least for good views of the bay but no: it is visible but very obstructed by vegetation. The visitor center nearby has much better views. The outside dining area was on the side with even more limited views, and tucked against the mangroves. I imagine pretty much unusable during mosquito high season.
Every empty table, without exception, was dirty. Wet with spills, crumbs, and worse. I selected the least dirty one and was careful where I placed my arms. I was very tempted to ask somebody to clean it but wasn't feeling that assertive.
Campers at least have options but I feel bad for those staying at the lodge who don't really have an alternative. Do better, Everglades National Park!