Flamingo Resort & Spa

Absolutely loved my stays at the Flamingo Resort! This place has a fantastic Miami Vice vibe that makes it really unique and fun. It's totally family-friendly and the staff is incredibly personable and helpful. We enjoyed all the amenities - the heated pool, hot tub, spa, and gym were all top-notch. The food at the restaurant was delicious, and drinks came out super fast! The multiple fire pit areas created a great ambiance for evening hangouts and good conversations with friends. Be aware, they do have music events, so it's not a quiet resort, but that added to the overall fun for us. It's also reasonably priced, and there are great wineries and restaurants nearby. I've stayed twice now, and both experiences have been wonderful!

What a beautiful stay we had! We went for a birthday weekend, and the 4 of us stayed in a King room with two extra twin beds, and it was just enough room for us. The pool was amazing and relaxing. The staff were helpful. The resort felt like it had aspects to be great for a family with kids or a girls trip, like what we had. The local area is so fun and if you’re into wine/vineyards, or a big foodie, it’s everywhere in this area and other touristy things to do! I would stay again.

One of our favorite local places to dine! Walked in on July 4th with no reservation and yet we were quickly greeted and sat at an excellent table! Jessica at the bar treated us like royalty and helped us to decide what drinks to go with to start our dinning experience! Even when our server was busy with other tables Jessica made sure we were being well taken care of and always had what we needed. Jess is always a highlight of our visits. Serving us excellent cocktails, fabulous service and wonderfully fun company! She couldn’t be nicer to our son and always makes sure he feels cared for and special as well! Love going in regularly to see our favorite girls behind the bar! 🦩 🍹

Retro vibe with an excellent breakfast restaurant. Outstanding hotel staff. Sophie and Christina were standouts among the many amazing staff who made our week long stay at this resort so special the rooms have excellent bedding, fluffy towels and plenty of pillows. Housekeeping was excellent. Debbie served breakfast with a smile and in a timely manner. The night light in the bathroom was yet another quality touch in this property.

We stayed here for five nights. We had a spacious pool view room which was nice. The room was updated enough. However, we were unable to close the sheer curtains all the way after opening it and the safe was not working. We had informed the front desk after our first night and neither got resolved by the end of our stay. |The pool was nice and big. The water was cool (not cold) even though it was advertised to be "heated". The towel service was subpar as the pool attendant isn't exactly helpful or friendly. They basically just stayed at the towel bar but didn't offer to set up the pool chairs for you. You have to get your own towels. They are probably just college kids trying to make some money but it's not the level of service you would get if staying at nicer hotels. |The restaurant service was mixed. We had dinner upon arrival. Our server was great and very friendly. However, midway through our dinner, the concierge or whoever asked if we would mind having our son share one table with us ( we had 2 tables of 2 put together) so that they can sit 2 other people on the other table even though there was another open table for 4 directly adjacent to us. It felt awkward but we said, "OK." Our server thankfully intervened and later said that we could stay exactly where we're at. We said that it would make sense for us to just move over to the other table for 4 if they really wanted to be at one of our tables for 2. Anyway, ti was bizarre to be asked like that. |This hotel looks like a 50's hotel but doing its best to be updated. There are still more improvements to be made. I am glad that they are part of the Hilton family of hotels now. Perhaps that will up the standards for this hotel.

Love the mid-century vibe from this hotel. The wait to check in was a little reduculous, however not due to the staff but a unruly guest. Didn't away my excitement though. Pool is large and there was plenty of lounge chairs. Great place for families, quite a few kids which is great, but not my cup of tea when trying to relax and unwind. But wasn't crazy loud either. Rooms are updated nicely with some amenities that were out of box thinking, ex: tea kettle instead of a Keurig. I would go back.

First time staying here and it was amazing and beat my expectations! The staff was friendly and helpful; the food and beverages were top notch and decent price point. We loved the pool. Sunday there was a DJ and it was so fun, and family friendly. Both dinner and breakfast, we had incredible service, rooms are clean, housekeeping is friendly. Wil recommend to all my friends and family! Keep up the hard work Flamingo Team! !!!

Nice place overall and friendly staff, but several issues during our stay hint at larger problems with organization. We stayed for three days, on our first day the room (poolside w/ Patio) we booked from booking.com was not available. We were placed in a room with poolside view instead, but tree coverage completely blocked the window. We were moved to a different room and told we needed to go through booking.com for a refund on the more expensive room. Not a big issue, but annoying that we did not get the room we were expecting when we booked. On day 2, we rented a pricey ($300) private Cabana. While my wife relaxed there I went to the room to work, I came out and found another guest (possibly inebriated) forcefully throwing our items off the cabana while my wife was in tears. I had to deescalate the situation and try to understand what was happening. As the other guest calmed down I learned he had booked the cabana for several days and the staff had simply double booked an already booked cabana. We were moved with some apologies, but this is a situation that quickly got out of hand due to staff being unorganized. On day 3, we awoke at 5am to the fire alarm low battery beep. I tried sleeping through it but the sound really bothered our dog and it kept us awake until 7am when I called the front desk. They said maintenance can only fix it and she isn't sure if they'll be in at 7 or 8 that day but they'll come by as soon as they are in. They never came by. Again, staff was overall friendly and accommodating. I would recommend this place to families with children who will enjoy the pool (conversely I would not recommend it to adults who want peace and quiet. You will never be able to use the hot tub without 5 or 6 unaccompanied children playing in there), and overall the property and rooms are decent, but there's some systemic things they need to sort out.

Flamingo Resort is located in Santa Rosa. They have free parking which is appreciated. Check in was pretty easy and the front desk staff was very kind. We had booked the king suite for the weekend. It was spacious for four girls but two of us slept on the pull out couch and ooooofffff it was so uncomfortable. The bars squeaked so loudly even with the slightest movement and the mattress was so thin it felt like we were sleeping on the pull out bar of the couch. We did request an extra comforter to help with padding but didn't do much for us on the second night. We were also getting ready for the day and we had an employee randomly open our door then apologize-- it was WEIRD. Otherwise, the restaurant was trendy and great for a girls night. Service was also on point. We enjoyed the food but the cocktails were a hit or miss for our table.

If you like glossy concrete floors in the winter, a paper-thin breadspread/blanket/duvet, and dreary lighting, this is the hotel for you. This is the first luxury resort I've stayed at that did not include a hair dryer in the room. I called the front desk to ask if they had one available, then waited 30 minutes with wet hair until housekeeping delivered one. The website photos are misleading. We specifically booked the Deluxe King because the website photo showed a big, comfy chair in the corner, which would be key for our 4-night stay. Unfortunately, there was no big, comfy chair. The photo also shows 2 stools at the table, throw pillows on the bench, and a ceiling lamp. We only had one stool (for 2 of us), no throw pillows, no ceiling lamp. (see photo comparison of our room vs the website photos) Plus, we could hear every adult, child, and barking dog enter and exit the building. This place is NOT a luxury resort.

Review for Vintage Space: Attended 'Cowboys Country Dance' which is held on the first Friday of the month. The venue is a good size with tables, chairs, and sofas surrounding the perimeter. The center features a stage for live music and a sizable dance floor. In the back is a fully stocked bar staffed with friendly bartenders. You can order food from the hotel's restaurant located in the next room over. Such a great venue to have a night out listening to live music and dancing. I plan to be back for another Cowboy Country Dance night, and may check out some of Vintage Space's other upcoming event as well!

The pool is large with lots of chairs, plenty of shade or sun! It's easy to get around and find a spot. The room was clean and comfortable the safe nice to deal with

This is a laid back resort with a vintage 50's feel. The decor is mid-century modern so that's cute. This place is definitely family friendly as I saw numerous families with small children. I even saw a play yard (playpen) in the hallway upon my exit so feel free to bring your small babies too. All of the staff I encountered here were nice and all of the front desk staff at least seemed relatively young. The property has ice/water machines so you can fill up your reusable bottles etc. some machines can be a little finicky so you may have to cover the sensor with your hand. There is daily meditation and yoga offered as a part of your stay. I believe that's part of the resort fee. The rooms have small refrigerators, but no microwaves. Also, there are two access points to the room, one from the outside and one from the inside. I'm not a huge fan of there being too access points to the room as a safety concern. The bathroom shower also only had a half glass wall type of situation. I hate when the shower doesn't have a full door or shower curtain or something to cover the entire side of the shower. Overall, the place is cute but I'm not sure the resort fee is justified. I enjoyed my stay, but I didn't get stereotypical resort fees.

The design of the building, and venue itself is nice. But the nightclub only served cocktails from flimsy plastic cups. Order a martini? Have some gin in a plastic cup. Also, when we went into the lobby to take a break from the music for a moment, cigarette smoke was drifting in from outside. I don't think I'll be be back.

Incredible experience and can't wait to return! We loved our room, the restaurant and bar onsite were amazing, went to a comedy show, enjoyed the pool and hot tub, and finished off our trip with massages at the spa. Highly recommend!

We stayed in a "premium" room- the furnishings are supposed to be nicer- they aren't- the carpet is yucky, the pictures were broken off the wall. The restaurant was too busy to even serve our kids hot chocolate. Couldn't even get a seat even though the tables were all empty. The night manager was sassy and unhelpful. No wonder most rooms aren't booked

I would like to follow up on a previous review that I wrote about a disapointing restaurant experience that I recently had at the Flamingo. The restaurant manager followed up with me the next day and was exceptionally professional and responsive. He genuinely cared about our experience, and the quality of service offered. I am so grateful for this response. The Flamingo is one of my favorite places and the respectful consideration means a lot..Thank you Flamingo for continuing to offer a quality experience..

What a cute place! I loved the "retro vibes" the room provided. My family decided to get a one night room here for my Grandmother's birthday and it was the cutest! We didn't partake in the activities provided, but loved the fact that there was a pool and yoga in the morning. The front desk was very helpful. Our only downside was the room was a bit smaller than we thought it would be, but that may be due to the fact that my sister miscalculated the room size. All in all, a lovely experience.

Came here to support the djs. Lol, I've never been here to the Flamingo before. It's very cute, retro 70s Era. Kinda also has a Palm Springs feel. Love the vibe. The dance room is good for parties, clubs nights. Music was good. Drinks were good. I literally danced my booty all thru the night. May be back when I visit town again.

A hidden gem in the countryside! Loved the whole design, amenities, and vibe of the resort! We stayed in a private cabana, ate some yummy wraps, and a delicious fruit plate! The day was warm, and the pool was heated, so a family day was quite the day we deserved!

The retro vibe of this place is very cute- we were upgraded to a king suite which was great! The outdoor patio was full of spider webs and had clearly not been swept all summer so dont go thinking you can enjoy your coffee outside. We had one problem when we got to our room there was blood on the comforter (a few drops) that was very obviously not mine. I called and called AND CALLED the front desk with no answer so I walked down there and was told the phone didn't ring? Eventually received a new comforter. The drinks and apps were yummy- would highly suggest getting the coconut espresso latte!

High budget hotel with low budget rooms. Unfinished concrete floor with cracks, a small table in the room with no chair, just an ottoman that looks like it came from the thrift store. No coffee provided, only an old electric tea pot. Unfinished wall repairs and a scuffed up bathtub. They seem to be using the "retro" theme to justify their low budget rooms. The hotel itself is nice, but I could get a better room at a motel 6. 2 stars.

Kid zoo. Not adult friendly despite their marketing efforts. Most uncomfortable bed I've ever slept in. Rooms were loud and we could hear kids screaming all night. Staff was great. Food was fine. The property itself is nice.

We had a wonderful time at the Flamingo Resort. The exterior grounds and interior decor have the 50's vibe...think 'Frank Sinatra' hip Palm Springs but modernized. Staff are friendly and the onsite restaurant serves delicious food. The star of the show is the....Swimming Pool! The buildings and rooms surround the large swimming pool with plenty of lounge chairs throughout. This is definitely a family friendly resort. Our daughter was on spring break and Flamingo Resort was highly recommended by our parent friends. Since we live in San Francisco this was a perfect mini staycation. Recommend and We Will be Back!

This is our third time here and we love this place. We love the swimming pool and the food here is pretty amazing. We went here for our 12 year anniversary and the staff-especially the manager. Matthew was very accommodating and made sure we enjoyed our time . We ended up staying one more day. We definitely love this place and will be coming back soon. Thank you Matthew for making our visit memorable for us. The interior here is somewhat modern but has some classic older styles that add flair to the rooms.

I was actually more impressed with this hotel than I thought I would be. I come from 15 years of hotel work experience. I can tell a good property when I see it. The room was very clean and had a nice vibe to it. The room we stayed in wasn't too big but it was just fine. Unlike one of the other reviewers our room had about a 55-in TV. Lighting was very adequate in the room and as well in the bathroom. I also like the fact that the bathroom uses larger shampoo and soap dispensers and doesn't use small plastic bottles, which I think is more environmentally friendly. The property in general is very nice. It makes you want to hang out. We came in from the Oakland area to spend a couple nights there, my wife has stayed there once before and this is my first time. I would love to come back. We were here this past weekend in early January. The rate was pretty good at this time. I wish I had more time than one night. I would love to hang out at the pool area and relax. My wife went to the pool and said the water was at 70°. For the summer that's fine I guess but for the winter time it could be brought up a little bit, although I do understand it's a huge pool so probably cost too much to keep it heated especially if people aren't really using it, but I heard there was a hot tub. I didn't meet any of the staff except for the restaurant staff and the maintenance worker, they were very nice. I had brunch at the restaurant on Saturday. I had the loco moco, which was done in a way that I wasn't used to but I enjoyed it. I thought the brunch menu which is combined with the general menu was pretty good. Prices were very reasonable. However the bar prices were a little high. But my Santa's peppermint drink was pretty darn good! Bartender was great on Saturday night! The Saturday brunch attendant was really good as well too. Now. I disclaimer. This is an older property that has been renovated with a hipster twist. Some things some people might find a little annoying, like the pour over coffee in the rooms instead of having a drip machine or a Keurig. But the property is kitchy. I'm glad they're keeping this really interesting property going. It looks like they have a following actually. Just keep in mind you're not getting a corporate hotel sort of stay. If you're fine with that you'll love it here. Now. For some reason I don't know why this place is averaging three stars on Yelp. I've only stayed here once and I thought my room was very nice and everything else was totally acceptable and or fun. But maybe other people have different expectations that's why I wanted to put a disclaimer out. Now on the bottom floor that we stayed in the people above us did make some loud steps but it wasn't ongoing fortunately. So maybe upstairs would be a quieter room, but I was happy being downstairs, I think reviewers can get away too sensitive. And so far with only one stay I'm giving this place five stars. If I stay here more I can find tune my review but so far I'm happy. But yeah. I would definitely stay here again! I think it's a nice weekend getaway from the Bay Area!

For a weekend stay, this place was great. The biggest draw of this hotel is the beautifully appointed decor-- Mid Century Modern at its best. The room was simple and efficient- the beds were comfortable and the shower had good pressure. They had soap, shampoo + body wash in a dispenser so I was grateful when I forgot to unpack it before hopping in. Everything was clean and in working order so no complaints there. We ended up at their lounge club for one of the nights. While the venue itself was decent, the Reggae band was a huge disappointment. It was $10 cover to get in, so we couldn't call it too much of a loss. And I couldn't take a star off either because the performers didn't reflect on the property itself. Shhhhh... They don't monitor the hot tub all night because we were in there past midnight into the wee hours of the morning. The pool here is gigantic. I say gigantic because I couldn't fit it into my iPhone frame without zooming out. It's too bad I didn't get to jump in the pool since there wasn't any more time. (Too busy frolicking in the hot tub.) My water chugging self had no issue finding water because at the end of each floor, the ice dispenser also works as a fountain when you press the water button option. Genius. Can more hotels do this please? I can't comment on the hotel restaurant since we didn't eat there.. I will say that the patio over looking the pool from the restaurant was also beautiful with fire pits lining the seated areas. Overall, the grounds were beautiful and definitely had that "resort" feel for being in Santa Rosa. I can see how this place would be a great staycation for local families. If you're needing anything at the drugstore, there's a CVS across the street (walkable) and an IHOP if you're wanting breakfast as well.

At first, I thought, what a great place. It was decorated nicely, and Ellie was helpful in getting us a supreme room. Also, the restaurant food was good, and the server, although spread way too thin, was lovely (such slow food delivery caused a 2.5-hour dinner, though) Then I asked Ellie for a second night in the same room at the same price, and she agreed. I told her I would get my credit card. When I returned 25 minutes later, she told me she had "misspoke" and would have to charge current rates. I realized she was misinformed. Ok, so we talked to Lauren the manager and haggled a bit over which room we would have for the second night and then paid the current rate. We then were moved to a deluxe king room a step down from supreme. It was still an okay room, but there was a weird machine with a tube out the window making a loud noise in the room. I called down and spoke to Lauren and asked her about the machine. She said it was an extra air conditioner and asked if we wanted it removed. I told her, "No, we are going out, and please DO NOT GO IN THE ROOM WHEN WE ARE NOT THERE." When we returned to our room, the machine and hose were gone, and the window was back to normal. We even had a do not disturb sign on the door, and someone from their maintenance department entered our room without our permission. I spoke again to Lauren, who said she had "misinterpreted" what I had said. I told her she was lying. She then changed her story several times. I think it was a way for her and maintenance to go in our room. When I initially spoke to Lauren, and I told her we were going out, and not to go in the room she asked me twice if I wanted maintenance to go in while we were not there, and my husband and I both loudly told her "no." We feel violated and encroached upon. Neither of us could sleep all night. At this point, we can't tell if anything is missing and don't know why they barged in.

We stayed here last weekend in a king suite. The room was large and one wall was floor to ceilings windows that overlooked the pool. We were on the 2nd floor. The room had some design flaws in my opinion. The bathroom sink is in the bedroom and then the toilet and shower are in a separate room. When you open the door to the toilet room, it blocks the sink and you can not use it. Where the sink is, there are no hooks or towel rack to hang anything. The 2 shelves by the sink are very small so there is not much room to put any of your bathroom items. There was a small fridge and instant coffee and tea. They have a hot water kettle to boil water. Also since there are floor to ceiling windows, be careful getting dressed! There were 2 TV's, one in the living room and ne in the bedroom. It is weird that to get to each wing of the hotel you either have to walk through the pool or the restaurant, which is not comfortable when you are carrying all of your luggage. Also I never found an elevator so we had to carry our stuff up the stairs. We did rent a cabana on Sunday, which was $700 for the day. There are only 2 cabanas. They each have 2 lounge chairs, plus a couch and 2 chairs inside the cabana. There is also an umbrella for the lounge chairs. There is no safe so be careful with what you bring. There was as small cabinet with a door to hide something, it just does not lock. One of the bathrooms is very close and the bar is about 20 feet from the cabanas. You can order food by scanning the QR code, and then ordering food. Our order came out in about 15 minutes. We had brought a bag with some waters and fruit and snacks. They do not have any snacks available so I think this is a must. If you just rent a chair, you need to come very early. We got there at 10 am and most of the chairs we already gone. Nothing fancy or special. The pool employees were very nice and friendly, the front desk and restaurant employees were OK.

I haven't been here since pre-remodel back in January 2021. My new beau and I met here for the first time on Friday, April 7th. Esthetically the exterior looked nice upon arrival. The lobby looked fresh and inviting. He enjoyed the cozy robe. Our room #331, overlooked the pool and courtyard. The room was clean, equipped with mini fridge inside the mirrored closet space, comfy King bed, sofa, coffee table, flat screen TV, desk, spacious bathroom with tiny shower. A few suggestions to improve overall experience: room jacuzzi tub, separate shower with dual rainfall shower head and handlebars for older folks, large mirror in room lounging area. Slightyblarger fridge, my bottled water didn't fit upright. Overall we were happy with our experience. All staff were attentive, kind, warm and inviting. We had lots of fun dancing, wrestling and resting. This will be a special memory for us as it was the start of our beautiful and unsuspecting love story. Thank you kindly Flamingo Resort. We will be back to make new memories.

An underwhelming "resort" with nice amenities. We stayed the night here as we were in town for a friends birthday with our six month old. We were attracted to the mid century modern vibe, but the sparce room at a total of $417.00 for one night was a bit disappointing. Don't get me wrong the property is well maintained, but the 1960s refurb motel vibes like the Rose Motel on Shitts Creek, upgraded but just a little rundown. We can appreciate the detail, someone really spent some time finding period furniture. We love the burningman art in the pool area. The murals and art are wonderful. The price point doesn't match the experience.

I am VERY disappointed in the Pricey Thanksgiving buffet I just attended. The food was bland mushy and not at all what I expected. Mushroom Raviolis were overcooked and hence slop. The stuffing was filled with obviously inexpensive ingredients. There was a cranberry sauce with mescal in it! Downright strange! I the hour or so my family was there not once did the refill actual cranberry in the buffet line. Purred squash the look and tasted like baby food. There was little variety in the offerings. We chose a buffet thinking there would be a selections of choice. Wrong. They had an omelette station when this was supposed to be dinner. The only thing that tasted up to standards was the dessert. I would caution anyone thinking about going to there Christmas buffet to go somewhere else. My impression of the meal we had was that the Flamingo was after maximum profit at minimum effect outlay and effort.

The pool and poolside dining and drinks were highlights for us. If you're not going for the pool, it's not worth it. The rooms are dingy.

if I could leave no stars I would. I booked a handicapped room. Upon arrival all went well, until I tried to charge my phone. evidently the handicap rooms do not have USB ports. That's right it's 2024 and the handicap rooms. Do not have USB ports.. so unless you brought a cube to plug in your phone, you do not have an option other than calling down to the front desk and waiting 25 minutes for them to bring you a cube. this hotel pries themselves on saying that they have updated every room. The manager on site told me that the room was built in the 50s and I should just accept the fact that they don't have USB ports however they're charging me 2024 prices avoid this hotel at all possible cost, especially if you have any disabilities. .

Upon our arrival at the hotel, we were pleased to see that the lobby staff welcomed dogs. Additionally, they kindly advised us to bring water for our furry companion that was not the case, so we had to call the front desk again, and they told us that they were arrow balls for our pet. Later on that evening, I tried to get drinks around 8:50, and the bartenders told us they were closed, but the website says they close at 11:00. PM they didn't say there was another part of the hotel; there was a dance floor, so we got a couple drinks there, and also we just danced like couple sons, and they told us that the bar was open by the next bartender. Rude staff, nor hospitality business, perhaps the better? Insulting, bad attitude, and this was just bartenders, and the love stuff services were great. We're not coming back again to this place. Horrible..

I read some of the reviews which go from one star (most recently one star reviews) to five stars so I didn't know what to expect. One review said that their room was never cleaned. But on the map that they give you it says that they will clean every so many days unless you request it. We were there two nights and the staff asked if we would like our room serviced. We saw a cleaning lady in the hallway and she asked us if there was anything that we needed which I thought was good service. I absolutely love the atmosphere. The pool area is huge and feels like a getaway resort. The picnic benches are on sand. The water is warm which is nice because it's a little chilly at night. The food that we had was very delicious. In the room: I usually don't like instant coffee but I love what they did with keeping it retro. It was delicious and I have since tried ordering it from the coffee company. The reason I gave it four stars is because four of the five wings have no elevators. Only the third wing. Each wing is 3 stories. We had to pull our oversized heavy luggage up the stairs. The carpet needs replaced as well. I would like to return as a mini vacation to enjoy the live music, pool/hot tub and day spa.

I stayed at the hotel, booked on Hotel Tonight. They charge an unreasonable resort fee, $40 with taxes on the fee--and have no room service or extra amenities! This is unacceptable! Upon check-in they offered coffee but didn't in the morning during check-out At least give the guest coffee if they are paying the fee!

I got a wonderful 80 minute Stone Massage by Brenden! Very professional and worked on all my tight muscles. I feel absolutely wonderful afterwards. I highly recommend Brenden!

We did not stay as Hotel Guests. We celebrated our 31 year old's birthday as a family. Six adults and one 3 year old. We had a wonderful time that day. It was warm, the pool was as clean as it could be, the staff was so attentive and kind, the food was OK. We rented a large Cabana and it was very comfortable. There was a DJ, and the music was very nice and not too loud. We'll be back. It was well worth the fee and effort.

DO NOT get a ground floor room! You can hear everything through the ceiling, and if there are children. Forget trying to sleep! Front desk would not change us halfway through our 5 day stay. The hotel wasn't that busy and they could have put us in another room. -The Lazaway club was fun DO make reservations. -we're tea drinkers, so the electric kettle was a bonus. If you're a coffee drinker there is no keurig or nespresso. The pour over coffees, I'm told are weak. -We really enjoyed the onsite Gym with lap pool. You need to make reservations for the pool. - Oh and the hot tub at the hostel was nice, keep in mind the locals who are members ofr the club also can use the pool hot tub. -Not once did housekeeping come by and clean our room and replace towels. Not once.

The first thing I need to declare upfront is that I rarely go out of my way to review hotels. As particular as I can be when it comes to restaurants and food, I'm fairly reasonable when it comes to housing as long as my basic needs are met: (1) cleanliness; (2) hospitable; (3) accurate. Unfortunately, Flamingo "Resort" failed to meet these basic needs. How they are rated as a "4 star" hotel on Expedia and Expedia-like sites are beyond me. It's at best 3.5 star hotel, and here are my reasons: - Upon entering my premium king room, I was underwhelmed by the aesthetic but not too bothered by its simplicity (or even all the scuffs and imperfections on the walls). I was, however, bothered by how disgusting the bathroom was. Upon using the toilet, I found exactly 3 curly black hairs on and around the seat. I let it go at first, but then started noticing more sprinkled on the floor, on the shower corners, and on the shower walls! I have no idea how this could have even happened if it was properly cleaned. If I hadn't already setup our pack n play and laid out all our things, I would've requested to change rooms. Instead, I had to re-clean the bathroom myself. - The phone in the room is useless. It does not connect to the front desk. If you need something, you need to walk to the front of the hotel OR find their number and call them from your phone. - The front desk person provided inaccurate information. When I called days ahead and asked if I should make advanced reservations to Lazeaway Club (their onsite restaurant), they told me no and that walk ins should be fine. I arrived on a Saturday and could not make reservations due to how busy they were. Fortunately, there was a last minute cancellation and they were able to accommodate. - They are ruthless with their firm check out time at 11am. My partner has an arm injury so I had to help bring all of our luggage and belongings (for us, a toddler, and a dog) from our room to the car. There's no bell desk so I just did it on my own with a cart. After loading the car and walking back to the building to get my partner, kid, and dog, the resort locked me out from the building! They deactivated my card by 11:02am so my partner had to get our toddler and dog out on his own (with one functioning arm) since they deactivated his card too. Meaning, none of us could go back into the room if we left anything behind. I've never experienced anything like this at ANY hotel, not even 2 or 3 stars hotels. - There was no follow up after check in. No one sent a customer satisfaction survey, or bothered emailing us our final bill. *** Would I ever stay here again? No. Would I ever recommend to friends? No. The only reason why I still gave them a 2 star review (vs. 1) is because I loved spending time at the Lazeaway Club, all decked out in Christmas and Santas (Tiki themed) during the holiday season. While food was just OK, drinks were good and it was very convenient to dine there multiple times with a kid and dog. The staff at the restaurant were all generally friendly and hospitable. Check out the restaurant for the vibes, but no need to stay overnight.

Definitely want to leave a great review for this place! My brother & his family have stayed here several times. Awesome grounds, and the kids LOVE the pool. I love that there's an excellent restaurant & bar connected to the property and plenty of places to lounge. I wouldn't have thought this luxe and spacious a place existed in Santa Rosa! I especially want to call out Ellie on the front desk. She just helped me make another reservation that had some moving parts. She really went above and beyond: Solution oriented, friendly, responsive, and we got it done. Thanks and we look forward to our next stay!

What a great way to spend the day !! Love our waiter Binyam poolside for brunch . Highly recommend

I was at the pool for an afternoon (with a resort pass) and it was fine. The pool itself didn't match the surrounding rooms and overall it was a bit disappointing. The drinks & food were rather pricey, and tip is added in automatically (for what?). The menu was small and they were out of most things. I wouldn't come back, but I guess it was worth $45.

I went into this hotel hoping to view any of the rooms to verify the height of the bed as I was going in for surgery and needed to be sure I could get into the bed. The people at the front desk were not helpful at all stating they couldn't show me any of the rooms without booking first. I realize this was a strange request but was shocked at how unhelpful both people at the desk were. If I were a handicapped person who had a disability I would stay away from this place. They do not appear to be accommodating at all. Go to La Quinta on Santa Rosa Ave as the staff there were more than happy to not only show me a room before booking, they also gave me a discount. Much better service and a better rate!

I am not surprised this hotel has a three-star, and to be honest, it's my fault for giving them a one-start, but then again, they lied. I reserved a room at this place for a weekend staycation. The ONE reason was a heated pool. To make sure, we called ahead and asked if the pool was heated. They said it was. Surprise, surprise, the pool was cold as the souls of the person who lied to us. We went to get it, and damn, dead-cold, like the attendant who we spoke with after going back to the room. We called, and the agent OLIVER told us that it should be. When I told him it wasn't, he told us he would get someone to fix it. If anyone knows some basic math, a pool this size would take 16 hours to warm. I asked him to go ahead and call me back, but he didn't, and we only had an hour left to swim. Because he didn't call me back, I had to, and he couldn't do anything for me, and there was "no manager on staff". I wish I could say this got better, but it didn't. Don't come here. You might think it is a good deal, but it isn't. You might think you will get past the ugly rooms, the unclean lobby, the bsd attitude of the people who work here, but you won't.

I'm a local and here's my review: The good: really nice fun pool ambiance, very pretty dining area, nice intentions with hot tub as well, idea for allowing access to health club and such. The room was clean. I was very happy to give myself a much needed sun soak for my birthday, and why i give three stars! Feedback that needs attention about this place: There is no info in the room about health club schedules/ classes ( i believe pre covid there was a morning yoga in the water class that was advertised in the room so i could get out and do it. I didn't feel like calling the front desk once again to also have to ask that question as they seem annoyed and many times i could not even get them to answer the phone. There is one of those links to their website on this little flyer, but i have signed up for the email list multiple times and everytime you look on the website you are accosted with constant popups to join email list. And there is no real info on what and how you can take advantage of benefits here, like at health club. To be called a resort, it needs much more "service" and one would expect that since it is more expensive than there sister property, the sandman, which actually includes a free breakfast, but Flamingo does not. I assumed i could order a drink charged to my room and i had to go back to my room to get my wallet because I'd assumed wrong. The pool area was very full, much more crowded than i expected on a Wednesday night, but all day the outdoor drink snack kiosk was closed. I guess only open weekends? But there were only two staff at the bar and when i came back to pay for my already made $14 drink ( sitting at least a few minutes since i had to wallet) i had to wait and be ignored while they took much larger orders from others. I did not feel like leaving a tip ( for what?) and the girl has the nerve to ask, " no tip?" I said well I'll not sure how melted the ice is after sitting here a while. I took a sip and felt guilty, pressured, and sorry for the girl, who really should have had more support and probably has a low base pay, so gave a small tip. We also ordered a few appetizers out at the pool, a little later. Way too many deep fried items! I find this a cheapskate shortcut to food; addictive killer stuff enough to start a health incident in anyone with high cholesterol or heart conditions. And on another occasion, since I'm local, I've tried several items on their menu and it's all quite sweet , deep fried, and salty. Inside the room: there is a small flyer that mentioned they could charge you for missing bathrobes. It would have been nice to have access to a bathrobe but there was none, so they better not charge me! We got the basic king room, the cheapest, of which the only difference they say, for next room up was, soothing paint colors, so we got the cheaper that was 1970s style but remodeled. The bed was fine, all was fine, accept!: TV is on the side wall, which they said they do in all rooms, that was annoying to watch from bed. There is no little desk space nor way to create a desk. There's a table in the room but no chair. There's a little tiny couch thing that you could drag the table over to couch? Hassle. I used computer uncomfortably in bed. Also, there is no extra blanket, and what they've got was kind of thin so had to keep heaters higher. Also, no microwave in the room. I didn't ask for concern there would be a fee and didn't want the hassle of waiting etc. I must say, if it weren't for the pool area, this is a very average hotel and should not cost more than sandman, or be clear what benefit you are getting that's superior other than the restaurant that's really so so nearby, maybe if there's music you want to see at the club and don't want to drive home with alcohol in the blood?

Worst Mothers Day Buffet ever! Today marks the end of a over 3 decade family tradition of enjoying the Mothers Day buffet. Wait staff did not get us drinks and water until nearly 25-30 minutes into the meal and only after my wife went to the bar stand to ask if we could get some beverages. And at that she was met with a flippant remark from a waitress who quipped back "oh someone will take care of you, you can't get you own drinks". Turns out that was the waitress who had our table and basically stood at the bar stand for several more minutes before she came and finally got us water of coarse with an attitude that was not at all pleasant. Not let's talk about the stale, overcooked, picked and terrible buffet line. The frittata was burnt to the bottom of the pan. The French toast casserole was so dry. And to my wife's supplies appease to be made from left over salad croutons and more surprising was discovering a garlic or flavored crouton in the mix! Was this made from restaurant leftovers??? Last was the desert table. Less than half the items noted in the menu were available. In fact there were only about two dozen pieces of two items lemon bars and a terrible green mochi cake. All in all the biggest disappoint and I feel so bad that my wife's special day was destroyed by the Flamingo and it's staff. We will never return!

This is one of out favorite spots. It's very family friendly and offers 1st class amenities. If you're looking for a quick getaway, this spot never fails. The pool area itself really makes this place worth going to. They keep it heated and if you hit during the right time of the tear, they have their pool bar open.

I was so disappointed. The property, though nicely remodeled, is a haven for the 25-40 year old crowd using it as their party place. After paying over $900.00 for two nights over a weekend, I couldn't even sleep because of the partying and noise going on all around me. The pool used to be a lovely place, but with the Resort Pass, it is an overcrowded party, primarily with folks not staying there. Wish I'd known this prior to checking in. Great if you want to party, but it is not great at all if you want to actually pay 900.00 for a weekend and expect to sleep. I plan on staying at the Hyatt next time. Sorry Flamingo. Nothing much has changed with the hotel since I lived in Santa Rosa as a kid. I didn't come to party; wish you had a disclaimer about the current atmosphere. It would have saved me a lot of aggravation.

ITS SLL ABOUT THE VIBE AND ITS GOOD great I really love this place look this is exactly what they say it's a fun little spa resort with more of a family feel of the employees than a overly corporate stiffness THE cafe I would like to see more of a menu love the food small plates to share fabulous deserts (one of the best pineapple upside down cake ever ) Just not enough of a variety I like to eat where I stay you like to have a little more variety for your evening meal small plate small plate small plates for an entire stay other that I've eat almost everything and all great well prepared beautiful presentation back to hotel i like the vibe of kids and reminiscing when mine were young if they added another adult pool, I lioke the option lol but would probably end up on the lively side All in All with it's better than a good deal this place makes me happy

We stayed at the hotel for 3 days and collected a few bad service experience. *Room was lacking of bathrobe and lotion dispenser was empty *it took 1 full hour and few reminders to the waiters to have food served with Prosecco at the restaurant table. *after we had asked for a fruit plate and been offered cups instead, we found out we had been charged for $7 for a ridiculous quantity of fruit. *we were refused to have drinking glass at the pool as it was "against the policy" even though we saw other guests having them just a couple minutes before our order Place is ok, probably pricey for what we got, but service definitely needs improvements.

Delicious food, indulgent service. Our party of 7 was seated outside; the heaters were turned on and our special birthday lunch lasted 3 hours. Four in our party had the seared salmon, one had baked eggs and the chef in our party raved about her dish! I will dine there again!

Got a massage from Brenden at The SPA. If you want a good deep tissue ask for Brenden

Stayed here now three times, once for a girls getaway, once for hubby getaway and last my birthday, it is so relaxing and not far from home but far enough to enjoy the pool and away time!

Our car was broken into when myhusband stayed there during a serious spine surgery I was having at the near by hospital, He filed a police report and spoke to the hotel manager the manager was of no help ,he would not provide the insurance company name or let us know if they had security cameras or guards. There was no visable security.It cost us over $600 .They offered no courtesy of any type.Never would go there again!!

So darn impressed with this place. Located in a cute quiet neighborhood, only 5-10 from downtown- a quick Uber ride. The restaurant inside is fantastic. And the vibe and exit of the whole hotel is so great. It's an Instagram lovers paradise. Pool is fun and cabanas and pool side rentals are available for reservation. The bar is open late and the hotel was lively at night so very fun to hang out under the lights at night. Rooms were very reasonably priced, comfortable beds, and clean!! Staff were pleasant throughout our stay and it's not too far from the Sonoma wineries as well. Would definitely stay here again!