Rob C.
Google
UPDATED Review: Great product, disappointing delivery experience
The product itself was excellent and made a lovely Father’s Day gift—but the delivery experience was frustrating. Despite ordering in good time, the parcel arrived two days late. Evri had an issue with the address (missing house number), and instead of resolving it properly, they left the parcel at another property without sharing any delivery details.
Communication with Fodabox was slow, likely due to high demand around Father’s Day. It took a while to get a response via webchat, but to their credit, they eventually provided the information needed to track the parcel down.
Originally, I rated this one star out of frustration. On reflection, that was harsh, as the core issue lay with Evri’s handling—not the product itself. That said, Fodabox does choose their delivery partner, so some responsibility lies there.
Great gift—just be aware delivery might not go smoothly.