Bella M.
Yelp
I've been here before and loved it, so when my husband suggested going again, I was all in. When we arrived, we were seated right away with no wait, and the restaurant itself is beautiful. Unfortunately, everything else fell short.
Our first waitress was friendly and explained the menu, but after that, she disappeared and we ended up with at least three different servers. Service was slow and scattered. We waited a very long time before any meats came around, and when they did, the quality just wasn't there. Even the filet mignon was chewy, and we were only offered about three different cuts total. Between each offering, there were long gaps where we just sat waiting.
When we asked for drinks, they literally told us, "Oh, I forgot." This happened multiple times, with multiple servers. Everyone was polite enough, but the service did not match the price point at all.
The brunch menu was also disappointing. The food at the salad and dessert bar looked like it had been sitting out for hours, and no one was checking on it. My daughter wanted more strawberries, and I asked the servers by the meat station, but they all ignored me. I asked someone who came out of the kitchen; he said "okay" and walked away, but nothing was ever refilled. It really felt like nobody cared.
The manager (a blonde lady) was just sitting at the bar, completely disengaged. She never checked on guests or acknowledged anyone, which gave off a vibe of "don't bother me unless you have to."
At the end, we were given a check for only $26. My husband looked at it and immediately said it must be wrong because we ordered brunch, drinks, and extras that easily totaled over $100. Being the honest man he is, he pointed it out to the servers so they could correct it.
Overall, the experience was very disappointing. The meats weren't great, the brunch options looked old and unappetizing, and the service was forgetful and inattentive. Sadly, I wouldn't return or recommend this restaurant. For the price, there are plenty of other steakhouses that at least meet the basic standard of good food and service. Don't waste your money here.