Renee H.
Yelp
I've visited this place a handful of times now and have waited an hour for my food every time. It was not busy at all today and yet it took an HOUR. One worker was on their phone, another in the back, and one other making all the crepes. I don't think they staff enough people or they don't properly train them to manage high volume situations. However, my main issue was how the staff brought food out to customers who had ordered WELL after myself. When I asked the staff why it was taking so long and why they got their orders first, they LIED to me and told me they had arrived first. Nope, they didn't. I watched them walk in, order, and sit down well after me. Also, one of the employees who backed the other employee up literally had just arrived and started working...
As for the atmosphere, it's not amazing but it's fine. You can tell it's very cheap. I think they could use better seating arrangements and lower the volume of the speakers as the noise was pouring into my ear.
With the service being poor, the atmosphere being subpar, and the food being pretty decent, I just don't understand the crepes being $20 each.
(Referring to a Google review) I'd also like to add that the owner had a disrespectful response to Sharon Joy's review. Very disappointed in their approach to receiving meaningful, constructive feedback. Being petty/sassy is not necessary. I think their response shows their lack of care as a business.