For Eyes

Came here to get my frames and lenses and had an enjoyable time trying to find my frames and also figuring out which ones would fit my face and price range. The person who helped me walked me through the prices, discounts and what my insurance would cover to help me understand what I would be paying. Figured out what I wanted within 30 minutes and was able to get my glasses within a week. So far they’ve been great and fit well.

I had a great experience during my visit. Vanessa was amazing and assisted by helping me pick out my glasses, and also made sure that I understood my current benefits. She and her team were very welcoming when i walked in. I appreciate the entire team for their dedication and for making their customers feel happy and comfortable. I would highly recommend going here. ⭐️👍

Vanessa was absolutely amazing at this For Eyes location. She was friendly, patient, and extremely helpful throughout my visit. She took the time to explain everything clearly and made the whole experience smooth and stress-free. Truly great customer service—thank you, Vanessa!

I was very pleased and satisfied with the service that the employee , Vanessa provided. She was very friendly, knowledgeable, had good communication skills. Was able to answer all my questions. Clean environment and friendly staff. Will definitely remain as a customer for my eyes. Satisfied customer!!

Vanessa’s customer service is unparalleled!!! She was extremely nice & very professional. She really helped us out with all of our needs!! We had an amazing experience. The whole staff was very kind and helpful.

Vanessa was so helpful. I called in asked for a certain lens, came in and she explained my insurance coverages and gave me details on the different lenses. I was in and out within 45 mins.

Such a great experience! I came in for a contact lens trial and Vanessa was amazing super patient, thorough, and made sure I felt confident before leaving. Highly recommend!

Great service! Jean and Daniella were a joy to work with. Jean was very professional and really gave great information on the equipment she was using to test my eyes I felt very comfortable working with the team in the Evergreen location!! Will definitely be back!

The customer service is great. Thanks to Daniel and Elsa also JT for your service at For Eyes. I appreciate the atmosphere you created for me. The remote doctors were very clear in showing me my exam. Thanks again

Kwanza did so good, she was so respectful And helpful. I loved my experience & I will be back. Stormi.

Not a fan. It's a virtual doctor, which wouldn't be an issue although it was very jarring that the staff person did not explain any of the process to me. A few machines are used to measure retina, glaucoma test, etc. but it was clear the staff woman wasn't confident in what she was doing. All around a bad experience. I also thought the facility was dirty.

My visit with them was great from beginning to end I want to give Janay & Heidi a special shout out for being so helpful & friendly Thank you both! Oh & I don't want to forget Dr Sharon Maitino for making the exam so simple Thank you as well

Good morning, My name is Ms. Turner and I'm writing about the attached order (#2234543) placed with ForEyes. This order was placed and paid for on December 2, 2020. As of today, I have placed three follow up calls for status and I still do not have my order. This FAR EXCEEDS the 7 to 10 working days I was originally quoted for this order. I have patiently waiting and we are now entering the 7th week. Please advise on how I should proceed, if not cancel this order. Regards, Eboni Turner

Dont do it. It literally took months and over 10 calls to finally get my glasses, just regular glasses....dont do it.

The virtual exam is not good. And trying to reach them by phone is impossible. And their voice mail is always full. Had to call another store to leave a message for them to call back. 2 Days ago. Still no call back. Not the 4 eyes they used to be! They used to be a fairly good company.

Purchased a lovely pair of Armani specs here last week. Such a good experience I sent my daughter in the following week. This company is very responsive to customer needs and service is unparallelled. Price is better than any other retail optical shop I've visit. Stop here first.

No star...this is been such a horrible experience!! I have never had to wait over a month for a pair of glasses. They have sent me for a loop for over a month and can't even offer any thing for my inconvenience. This is utterly ridiculous and will not be coming here in the near future. Not to mention I had to use my insurance and still come out of pocket over $200. Never again will they get me.

This is a rewrite of my previous review, I think I was a little harsh. After speaking with the customer service dept. and store manager Nichole she was very pleasant to deal with and we got everything taken care. Very Happy with outcome!!!!!!!

I had previously visited the Hyde Park location (great customer service, Angela Smith) so I was optimistic about going to this location because it is a stand alone store with more frame options. I get there walked in no greeting, I was the first to do so. I let the young lady know that I was in the system and that I had previously visited the other location and needed another frame to fulfill my order, she checked my name in the computers and then she proceeded to tell me that the frames I have in my order is only available at the other location and sits down. So I stop and look at her and ask her do they have anything similar or any thing else? She stated that it's only a SKU number so she doesn't know what they look like! Wow, just wow. She could have at least tried to help me find other options but no she sat down at her desk and continued to work on her computer, like come on I'm the only customer, at least Julius came out from the back and greeted me and asked if I'd been helped but by that time I was turned off , I responded cordially and left. Back to Hyde Park I go!

I went to get an exam and buy glasses. I also asked them to fix an old pair. After making sure I was going to buy new frames they agreed to do it for free.

This was by far the most exceptional experience I have had at an optical center. I came in today because I was due for an annual exam and was in desperate need for a new pair of glasses. Upon arrival, I was promptly and warmly greeted and checked in. Dr. Greg Artin saw me almost immediately and began my exam. He was extremely thorough, patient, and informative. He made sure that my prescription was spot-on for both my contacts and glasses. He also gave me extensive education on the health of my eyes (which unfortunately was not good) and setup a plan for me to improve my eye health and vision. Before concluding our visit, he gave me a prescription for my eyes, a set of contact lenses in my new prescription, recommendations for products, and suggestions for future follow-up appointments to assess my progress. After my exam, I was helped by a lovely employee by the name of Kristina. I had met her during my check-in process and told her I was looking for glasses. She already had some glasses picked out for me that she thought I might like. She was very attentive, personable, and patient. She gave me her honest opinion on glasses and did not stop giving me options until I was completely in LOVE with my frames. She then sat down with me to complete my purchase and educated me on how to properly care for my glasses. I was beyond pleased with my experience and will definitely continue to come here in the future and recommend For Eyes to all my friends and family. Thank you Kristina and Dr. Greg! I love my new glasses and contacts!

Ok yes I get it isn't the biggest doctors office but it is well kept and usually you're seen with a 30 to 60 minute wait depending on how busy it is. If you already got yr exam and just picking up its fairly fast. I'd it's a renewal or new eye care then yes it does take a bit longer but because the doctor explains everything he is doing and the precautions you must take to get the most from your contact and or glasses. He listens to your concerns and addresses them 2 by 1 and never rushes through an exam. Was waiting for my contacts to come in while waiting my last pair ripped and the doctor gave me a trial pair to hold me over till my contacts were delivered. The only reason I dont give it 5 stars the 1 lady not sure if her name.in the back literally put me on hold 6 times and kept asking the same information that I already gave her which wa sso simple my name, birthdate and phone number. Otherwise the front desk gentleman is always kind and courteous as well as the optometrists. So I'm giving it a 4 for customer service and prefessionalism.