David Whitlock
Google
My recent visit to the Ford Idaho Center left me with some serious concerns about their policies. While the event itself was enjoyable, the venue's rules around concessions and payment were frustrating and felt like a blatant attempt to gouge patrons.
First and foremost, their policy of not allowing any unsealed water bottles is ridiculous, especially when they charge exorbitant prices for drinks inside. It forces people to either go thirsty or pay an unreasonable amount for a simple bottle of water. This feels less like a security measure and more like a profit-driven decision.
The second major issue is that they are a 100% cashless venue. I personally prefer to pay with cash to avoid the card processing fees that are often passed on to the customer. This policy removes that choice entirely and forces me to use a payment method I'd rather not. Furthermore, when they are soliciting for tips, I mentioned to the staff that I only tip in cash, they were more than happy to take legal tender. This complete inconsistency—cash is fine for tips, but not for purchases—is truly telling.
If you are attending an event here, just be prepared for a frustrating experience with their strict policies and high prices.