Forest Park Hotel

With all honesty, I was skeptical at first when we drove by and saw the property—it didn’t look very inviting. But once inside, we were pleasantly surprised. The rooms are completely renovated, the service was good, and the restaurant was so impressive that we chose to eat there again on our second night. Great service, amazing flavors, beautiful presentation—everything was fresh and clean!

I would call this hotel a work in progress that might be nice one day. We stayed in one of the newer renovated main floor rooms as we had a pup with us (restricts rooms to main floor only). Similar to other reviews, the thermostat appeared to have negligible effect on the room temperature and given that there isn’t even a railing to main floor balconies, we didn’t feel safe leaving the patio door open for airflow. The building itself did not feel safe as the entry closest to the main building required key entry, but the entrance down the hall with accessible entry allowed anyone to come in without a key. The room was very condensed but clean. We did not eat at the available restaurants based on the poor reviews and never used the pool/hot tub as it closed by 9 pm. An adults only quiet time from 9-10:30 pm would be nice. The main building is under a much needed renovation as the whole atrium and furniture appear grungy. The location is a very solid walk from downtown, which is certainly a negative after an active day of hiking. The likelihood of returning would be low unless all other preferable options are full.

This place is absolutely stunning. We were lucky to stay in the new addition to the property “alpine kitchen suite”. The room is too notch. The kitchen was fully stocked with everything you need. The room was very spacious, beds were very comfortable. Our mountain views were incredible. We had breakfast at the restaurant and it was delicious. Staff was next level, so friendly and checked up on us halfway through our stay. The pool was nice and very clean. This hotel is walking distance to the downtown area. We will absolutely recommend! Thank you for an amazing stay!

Spent 4 nights in Jasper which was probably a night too long but good spot to be based ( if you can’t do the Fairmount which is the only place on the lake ) . We had a new suite - the design was excellent. The pool area and reception were very busy and noisy so we just came / went directly to our room and avoided the main building . Nice set up with outdoor chairs and a fireplace in front of the car park. About 15 min walk into town .

While we had anticipated a more comfortable experience, our initial impression of the room was disappointing. Despite being newly furnished, it lacked a relaxing ambiance. The room temperature was a warm 23 degrees Celsius, requiring us to open the sliding door to cool it down. Being on the ground floor, we were also concerned to find the sliding door lock appeared to be repaired with silicone. We also encountered issues with the heating, which unfortunately was not resolved during our stay. The hallways were noticeably warm as well, suggesting a potential building-wide problem. Furthermore, the early morning aroma of breakfast in the hallways, while perhaps intended to be inviting, was followed by a $22 charge for the buffet. We found more appealing and affordable breakfast options available nearby. Finally, the room's functionality could be improved. We noted several items that were either broken or inconveniently placed, such as the unclear location for plugging in the coffee maker. We did let the staff know how warm it was on check out. They were kind enough to give us a 10% discount off the room fees. The staff are all very nice.

Stayed here for two nights. Our original room was right next to the elevators. We could hear them going up and down for half the night, making it difficult to sleep. The next night, a wedding reception was held directly below us, which lasted until at least midnight. The music was so loud the floor vibrated; we could hear everything. When I spoke with the reception, they offered us a new room in their newly constructed section. However, immediately upon arrival to the new room, the central AC went down. No timeline could be given on when it would be fixed. The proposed solution was a fan or leaving the sliding glass door open. This room was on the first floor—on top of the fact that this would not be safe, the traffic noise would also keep us up anyway. Of course the hotel was completely sold out because of the wedding. Why (as non-wedding guests) would we be placed directly above the reception area? What a nightmare of a stay. Please spend your money elsewhere. EDIT: More to hate about this new room—the pull rod on the curtain immediately fell off when trying to close the curtains. There was damage to the bathroom door (big scrape across it). The bathroom fan is broken, and there’s only one small light in the bathroom???? It’s like a cave.

I did like the hotel but it definitely is catering to the coach tour operators. Our room was in the new wing and lovely but quite a hike from reception - not a problem except with rolling luggage which drags on the carpet. Breakfast was pretty ordinary. The hotel has a bar/restaurant which is okay but nothing special. It is a 15m walk into town so the location is a bit far if you want to be coming and going. Overall it was okay.

We enjoyed our stay at this property and found our room comfortable and quiet (at least after the pool closed at 9:00 PM). This hotel seems to have a 2 main sections. One appears to be newer, but is separated from the main hotel and registration area. We stayed in what we think is the original / main hotel building. While we did not eat there, it looks like there are 2 restaurants in the main building and an indoor pool on the ground floor straight back from the lobby. While we were there, it appeared that one side of this building was in the middle of renovations, although we never heard any noise while we were there (mostly in the evenings and overnight). The side we stayed on had not yet been renovated, but I expect they will be once the other side is complete. ||Either way, we enjoyed our stay and had no issues.

Beautiful place to stay. Nice clean and quiet! Lots of places to eat, great views and wild animals around this place.

Pros & Cons Liked · Room was clean, accessible and spacious. Disliked · We couldn't check in at the designated check in time and were required to wait an hour and a half. This is especially difficult when travelling with children and a child with a disability. Compensation offered by the hotel was for two people to have breakfast one day out of the three nights we were staying; there were four of us staying in our room which meant half of our group was offered breakfast. It was really disappointing. Also, pool is NOT accessible from the inside of the building which should be noted somewhere. In order to get our son to the pool, we had to either leave his wheelchair at the stop of the stairs by the pool and hope no one took it/vandalized it OR take him outside in the cold which is not an option health wise and would be risky for others as well in cooler temperatures.

Pros- the room was nice and seemed to be newly renovated or built. Cons- we posted the sign for our room to be cleaned. Apparently, that does not include making the beds. On top of that they removed towels and pillows and didn't replace them. Overall, I would not recommend this hotel. They really need to train their staff.

Our room was in the main building and so was our sister's room. Both of our rooms were HUMID inside, like a rain forest. All windows face the inner part of the building, strangely looking at the pool, like peeping toms. None of the windows open. They're all welded shut with rivets. They're actually not intended to open. We got all of the humidity from the pool and it had no way of escaping the room. There are water stains on the ceiling panels of the room as well. Most of the time we had to prop open the main door of our room to allow the room to normalize or it would be like a rain forest inside. Not pleasant. and we were worried about mold. The restaurant was OK for dinner although half of our group didn't like the food, my salad was good. Breakfast buffet looked absolutely disgusting and consisted of scrambled eggs, pork link sausage, dried out pancakes and chunk cut potatoes and a dry cereal bar for $22. I ate a protein bar instead. The staff is incredibly nice but the room layouts are strange and I've never been in a hotel that was this humid where you couldn't open your damn windows, let alone looking down on the inside of a greenhouse watching others bathe in an indoor pool. (We were part of of a tour and had no choice of room, otherwise, we'd have asked to move.)

I liked the feel of this hotel--large lobby area with a lounge, restaurant, and indoor pool and spa in the common area. I agree with another review that it was weird our first floor room's window looked directly into the pool. Basically we just left the blinds closed during our stay. The room was clean and some of it was updated but many things were not. The ceiling was the foam/cardboard tile type that you'd find in old office buildings and some were stained, especially in the bathrooms. The shower knobs are the type that you barely touch and the temperature swings 10°. We did not interact with the front office since we received keys from our tour operator so I can't comment on that. We did have breakfast twice and dinner once in their restaurant and their staff was nice and helpful. The breakfast is not great--very basic and not very tasty. We ended up grabbing breakfast at Starbucks on day 2. Dinner was much better though.

Pros - Rooms Were Nice, Beds Were Comfy, Kitchen was easy to use, They cleaned our room, Staff was friendly Cons - Lobby was outdated, Lobby smelled like chlorine

We stayed at Forest Park Hotel in Jasper for four nights over the 2022 Christmas weekend. We booked in advance and got a very good rate for Jasper over the holidays. Upon arrival I paid to upgrade to a room in the newer building of the hotel. We liked the bed and shower. I forgot to take pictures of the main part of the room. We had breakfast at the hotel (perfectly adequate) and Christmas dinner (a pleasant surprise) at the hotel. The service at the front desk and in both restaurants was great. Our restaurant servers were particularly friendly. We extended our stay a 4th night and were able to stay in our same room. The only part of our stay that could've been better was being in a more central room. We stayed in a room at the end of of the hallway and could hear the door to outside open and close every morning for hours. One last little wonderful thing about this hotel is that elks graze in the field next to it nearly everyday. It's pretty cool.

Haven't arrived just yet and already have problems. They have a terrible cancellation policy. I booked it through Great Resorts and their cancellation policy states that the hotel has to email me that I will have my refund and then Great Resorts will then approve me for the refund. So simple. Not simple for Amir the front desk agent who told me "No". Apparently Great Resorts has to call or message Forest Park for them to email my vendor... It's the only way they ever do it. No exception. You'd think people would be more helpful since my reservation is 3 days out but customer service is dead.

I wish I had read the reviews of this hotel before booking here. The rooms are nice but the air conditioning does not work. When I complained the front desk said the maintenance would come the NEXT DAY to fix. I will not recommend this hotel to anyone.

Lobby is nice, restaurants LOOK nice there, pool area looks nice. Rooms are garbage. TV doesn't work, problems with Shaw cable, in the morning, coffee machine didn't work. Carpets are grungy to say the least and you can feel the bed springs in the mattress. Not a good stay and DEFINITELY not worth the prices they are charging. Stay at a hostel or in you vehicle.