Forest Park Hotel

Loved this place. We stayed for two nights in the alpine suites. Wished we could have stayed one more night. Super comfortable for a family of 4, space was really modern and fresh. The kitchenette very cleverly designed and the addition of the dishwasher was very welcome. I especially loved taking my morning tea on the balcony staring at the stunning mountains. Me and my daughter grabbed the breakfast buffet one day and it was fab and great value for money. The kids also loved the pool!

Not a 4 star hotel. Rooms were outdated, service was poor. Washrooms were mediocre. Sink and shower faucets were 2 hot and cold water knobs. The hot water knob in the shower produced cold water and the cold water knob produced hot water. The shower would intermittently produce burning hot water out of no where. Staff did nothing when I brought up the issue. Large hotel and very difficult to find parking, have to constantly circle the many parking lots to find a spot. Pool facilities do not appear clean. Cool taxidermy. Lights in the room were both yellow and white lights. Not worth it for the very high price you pay.

We had a good experience during our stay here at Forest Park Hotel. During the time of check in, the staff was super friendly and helpful. We stayed in the main building, Woodland Wing. The room we got was the newer room that has been renovated. The room was clean, spacious, and had a balcony. The hotel is still under renovation so some parts of the building is old. We found that the stairwell closer to the back of the building always had a strange smell. We only stayed two nights so we didn't get a chance to use the amenities such as the pool or gym. The pool was in a very open space with no walls separating it in the main floor. Therefore, when you are in the lobby there is a strong chlorine smell making it feel like you walked into an aquatic center. I do like the fact that they have express checkout. You can leave your keys in the room and call the front desk to let them know you are departing. There is no need for you to go to the front desk for check out.

We stayed at the Forest Park Hotel during our Alberta road trip and were so impressed with the accommodations. Our room was brand new, spotless, and beautifully finished — everything felt fresh and modern. Having a full kitchen was a huge bonus for us as a family, making it easy to prepare meals and snacks after long days exploring Jasper.||The layout of the room gave us plenty of space to spread out and relax, and everything we needed was right at hand. It’s clear the renovations were done with quality in mind, and the result is a property that feels inviting and comfortable.||For a family stay in Jasper, this was exactly what we were hoping for — clean, convenient, and a great base for exploring. We’d absolutely stay here again.

Honest Review — Mixed Experience We recently stayed at this hotel and unfortunately, the overall experience was disappointing, despite some notable positives. The good: • The staff is incredibly kind and helpful. They truly do their best and were always polite and responsive. • There is an EV charger on site, which was a great surprise — but oddly, it’s not mentioned on the website. That really should be highlighted! • The hotel has a fun, unique design and the food was actually quite tasty, though not exceptional. • Dinner and breakfast are available, but be prepared to wait — the food takes a very long time to arrive. The breakfast buffet was poor, and everything was for an extra charge. The not-so-good: • The hotel is partially renovated, but we were given an old room — and it was very old and run-down. • The shower was impossible to regulate: it kept switching from freezing to scalding hot on its own. Very unpleasant and frankly dangerous. • The bathroom fan didn’t work during the day, which is not ideal. • We stayed in a room for five people, paid extra for the fifth, but were given only two mugs and three towels. Everything had to be requested separately — and although the staff always brought what we asked for, it felt exhausting to have to chase down basics. • At the pool, the showers were also broken or barely working — again, hot/cold shocks and malfunctioning knobs. • The laundry situation was unacceptable. The website says “laundry service” but what they actually have is two coin-operated machines (one of which was broken) and two dryers for the entire hotel. We tried three times and still couldn’t do our laundry. Machines take coins only — no tap, no credit card option, which feels very outdated. In general, the hotel seems charming at first glance, but it’s very tired and poorly maintained. For the price, we expected more comfort and convenience. With some serious updates, this place could be great — but in its current state, we wouldn’t return.

Room was really nice, but not spotless. Kitchen and seating area allowed us to cook our own breakfast. Housekeeping staff was kind and helpful, although I find it strange when you book a room for 4 people, you only get towels for 3 people. Restaurant serves good food. Mind you, it closes early. Taking a drink to your room is not an easy task; glasses have to be delivered by housekeeping staff, which needs to be requested at the reception as the restaurant doesn’t provide this service. Restaurant closes early and there is no roomservice. During our stay the pool was closed for most of the time. No explanation whatsoever. If you asked you could go to the Marmot Lodge nearby, but this was not proactively communicated. Slightly disappointing experience. The hotel definitely has potential, but needs to upgrade service.

The rooms at this hotel are great: bed very comfortable, nice little kitchenette, bathroom very well set up with great towels, and everything is spotlessly clean. Being on the edge of town may be inconvenient for some but it didn't bother us. The parking lot is large enough but is a little tight for maneuvering large vehicles. One minor shortfall - we are tea drinkers and the only choices in the room and in the restaurant are both black teas with caffeine - no green, herbal, or decaf. Anyway, this is just what we were looking for.

I agree with Steve who has also written a review today.|The Forest Park Hotel is tired in the old block and the community area chairs are very dirty. They must also be short of staff because it took 5 hours to make up our room.|The noise travels along the corridors but that is not the hotels fault it is the disrespectful guests who feel so entitled that they forget / don't care that others have travelled a long way or have small children and are tired. |Agree also with Steve that an umbrella loan service could be introduced because lots of people do not have space in their luggage. |I found the buffet breakfast fine and I enjoyed what I had which cost $24.

Beautiful place to stay. Nice clean and quiet! Lots of places to eat, great views and wild animals around this place.

Pros & Cons Liked · Room was clean, accessible and spacious. Disliked · We couldn't check in at the designated check in time and were required to wait an hour and a half. This is especially difficult when travelling with children and a child with a disability. Compensation offered by the hotel was for two people to have breakfast one day out of the three nights we were staying; there were four of us staying in our room which meant half of our group was offered breakfast. It was really disappointing. Also, pool is NOT accessible from the inside of the building which should be noted somewhere. In order to get our son to the pool, we had to either leave his wheelchair at the stop of the stairs by the pool and hope no one took it/vandalized it OR take him outside in the cold which is not an option health wise and would be risky for others as well in cooler temperatures.

Pros- the room was nice and seemed to be newly renovated or built. Cons- we posted the sign for our room to be cleaned. Apparently, that does not include making the beds. On top of that they removed towels and pillows and didn't replace them. Overall, I would not recommend this hotel. They really need to train their staff.

Our room was in the main building and so was our sister's room. Both of our rooms were HUMID inside, like a rain forest. All windows face the inner part of the building, strangely looking at the pool, like peeping toms. None of the windows open. They're all welded shut with rivets. They're actually not intended to open. We got all of the humidity from the pool and it had no way of escaping the room. There are water stains on the ceiling panels of the room as well. Most of the time we had to prop open the main door of our room to allow the room to normalize or it would be like a rain forest inside. Not pleasant. and we were worried about mold. The restaurant was OK for dinner although half of our group didn't like the food, my salad was good. Breakfast buffet looked absolutely disgusting and consisted of scrambled eggs, pork link sausage, dried out pancakes and chunk cut potatoes and a dry cereal bar for $22. I ate a protein bar instead. The staff is incredibly nice but the room layouts are strange and I've never been in a hotel that was this humid where you couldn't open your damn windows, let alone looking down on the inside of a greenhouse watching others bathe in an indoor pool. (We were part of of a tour and had no choice of room, otherwise, we'd have asked to move.)

I liked the feel of this hotel--large lobby area with a lounge, restaurant, and indoor pool and spa in the common area. I agree with another review that it was weird our first floor room's window looked directly into the pool. Basically we just left the blinds closed during our stay. The room was clean and some of it was updated but many things were not. The ceiling was the foam/cardboard tile type that you'd find in old office buildings and some were stained, especially in the bathrooms. The shower knobs are the type that you barely touch and the temperature swings 10°. We did not interact with the front office since we received keys from our tour operator so I can't comment on that. We did have breakfast twice and dinner once in their restaurant and their staff was nice and helpful. The breakfast is not great--very basic and not very tasty. We ended up grabbing breakfast at Starbucks on day 2. Dinner was much better though.

Pros - Rooms Were Nice, Beds Were Comfy, Kitchen was easy to use, They cleaned our room, Staff was friendly Cons - Lobby was outdated, Lobby smelled like chlorine

We stayed at Forest Park Hotel in Jasper for four nights over the 2022 Christmas weekend. We booked in advance and got a very good rate for Jasper over the holidays. Upon arrival I paid to upgrade to a room in the newer building of the hotel. We liked the bed and shower. I forgot to take pictures of the main part of the room. We had breakfast at the hotel (perfectly adequate) and Christmas dinner (a pleasant surprise) at the hotel. The service at the front desk and in both restaurants was great. Our restaurant servers were particularly friendly. We extended our stay a 4th night and were able to stay in our same room. The only part of our stay that could've been better was being in a more central room. We stayed in a room at the end of of the hallway and could hear the door to outside open and close every morning for hours. One last little wonderful thing about this hotel is that elks graze in the field next to it nearly everyday. It's pretty cool.

Haven't arrived just yet and already have problems. They have a terrible cancellation policy. I booked it through Great Resorts and their cancellation policy states that the hotel has to email me that I will have my refund and then Great Resorts will then approve me for the refund. So simple. Not simple for Amir the front desk agent who told me "No". Apparently Great Resorts has to call or message Forest Park for them to email my vendor... It's the only way they ever do it. No exception. You'd think people would be more helpful since my reservation is 3 days out but customer service is dead.

I wish I had read the reviews of this hotel before booking here. The rooms are nice but the air conditioning does not work. When I complained the front desk said the maintenance would come the NEXT DAY to fix. I will not recommend this hotel to anyone.

Lobby is nice, restaurants LOOK nice there, pool area looks nice. Rooms are garbage. TV doesn't work, problems with Shaw cable, in the morning, coffee machine didn't work. Carpets are grungy to say the least and you can feel the bed springs in the mattress. Not a good stay and DEFINITELY not worth the prices they are charging. Stay at a hostel or in you vehicle.