Forest Park Hotel

We were very pleasantly surprised by Forest Park Hotel. Efficient check in, 2 huge rooms which were modern, clean and had mountain views. Better mountain views than Rimrock in Banff where we had paid considerably more. Friendly staff, a very useful washing machine available for guest use and good value breakfast which sets you up for a day's activities. We had rooms with an outside view and would definitely book them again if staying in Jasper.

Our stay at the Alpine section of Forest Park Hotel was outstanding. The rooms were newly renovated and exceptionally clean, equipped with a convenient kitchenette and a lovely balcony. The atmosphere was serene, making it a perfect retreat. The staff were friendly and accommodating, ensuring a memorable experience. Overall, we highly recommend this hotel for a relaxing and enjoyable stay.

Perfect location and wow just ask the front desk for something and they are there at your room within minutes!! The rooms were nice and had a great view of the mountains!!The pool and hot tub were clean and perfect temperatures. Horseback riding was only 10 minutes away at Pyramid Lake (I’ll write a review about them as well - 5 stars for them). You should also relax outside at the fire pit and take in the gorgeous mountain views. Fantastic stay!! Highly recommended!!

Stayed 3 nights and it was lovely. Good amount of parking, always had a space. Very clean rooms and big comfortable. Staff were very nice. Can't speak on the pool or spa, looked nice but never used. Slightly outside the town centre but we had a car and there's so much parking in Jasper so easy to get around. Enjoyed the restaurant and the waitress was helpful with recommendations around the town.

There is nothing special about this hotel. It doesn't have any view, WiFi doesn't work properly, reception is almost 5 minutes walking to the given room. I paid 600 CAD for one night and they asked for 250 CAD for down payment too, I told them that you have my credit card information and why should i pay this money but no result. There are bunch of better options than this so called hotel. Don't waste your money!

Nice hotel with clean rooms. We stayed in the Alpine Bldg. My only concern, and a significant one, is that the exterior ground floor door on the "downtown side" of Alpine bldg can be opened by anyone, even someone Not staying @ hotel. There is no "key card" access for guests only. Also, there are No ice machines in the Alpine bldg.||Otherwise, we had no issues in our 2 night stay.

Pros: Jasper city center is very hectic and crowded. If you like being in a quieter location then this is the place for you. The first floor space is pleasantly unique with conifers and skylight ceiling. The breakfast buffet was good. Cons: Had to park in the back and enter there. Couldn't seem to find the way to the 3rd floor rooms after taking the rear elevator up. Had to walk from the back to the front elevator, go up, then walk to the back of the 3rd floor. There were NO usb ports for devices and precious few usable plugs. No available plugs at the nightstand. What's with the tiny toilets? Any smaller and I might as well use a teacup. The coffee cups in the room were basically thimbles. We like big cups and we cannot lie. The absolute worst part of the room was the temperature. The unit couldn't cool the room down and both of us were sweating and couldn't sleep.

Good size room in the new part of the hotel. Comfortable bed and good bathroom. Service needs a bit of work. Apart from the supervisor (he managed to turn off our air conditioning), the others seemed distant and not really willing to engage with their guests. A nice walk into town.

Beautiful place to stay. Nice clean and quiet! Lots of places to eat, great views and wild animals around this place.

Pros & Cons Liked · Room was clean, accessible and spacious. Disliked · We couldn't check in at the designated check in time and were required to wait an hour and a half. This is especially difficult when travelling with children and a child with a disability. Compensation offered by the hotel was for two people to have breakfast one day out of the three nights we were staying; there were four of us staying in our room which meant half of our group was offered breakfast. It was really disappointing. Also, pool is NOT accessible from the inside of the building which should be noted somewhere. In order to get our son to the pool, we had to either leave his wheelchair at the stop of the stairs by the pool and hope no one took it/vandalized it OR take him outside in the cold which is not an option health wise and would be risky for others as well in cooler temperatures.

Pros- the room was nice and seemed to be newly renovated or built. Cons- we posted the sign for our room to be cleaned. Apparently, that does not include making the beds. On top of that they removed towels and pillows and didn't replace them. Overall, I would not recommend this hotel. They really need to train their staff.

Our room was in the main building and so was our sister's room. Both of our rooms were HUMID inside, like a rain forest. All windows face the inner part of the building, strangely looking at the pool, like peeping toms. None of the windows open. They're all welded shut with rivets. They're actually not intended to open. We got all of the humidity from the pool and it had no way of escaping the room. There are water stains on the ceiling panels of the room as well. Most of the time we had to prop open the main door of our room to allow the room to normalize or it would be like a rain forest inside. Not pleasant. and we were worried about mold. The restaurant was OK for dinner although half of our group didn't like the food, my salad was good. Breakfast buffet looked absolutely disgusting and consisted of scrambled eggs, pork link sausage, dried out pancakes and chunk cut potatoes and a dry cereal bar for $22. I ate a protein bar instead. The staff is incredibly nice but the room layouts are strange and I've never been in a hotel that was this humid where you couldn't open your damn windows, let alone looking down on the inside of a greenhouse watching others bathe in an indoor pool. (We were part of of a tour and had no choice of room, otherwise, we'd have asked to move.)

I liked the feel of this hotel--large lobby area with a lounge, restaurant, and indoor pool and spa in the common area. I agree with another review that it was weird our first floor room's window looked directly into the pool. Basically we just left the blinds closed during our stay. The room was clean and some of it was updated but many things were not. The ceiling was the foam/cardboard tile type that you'd find in old office buildings and some were stained, especially in the bathrooms. The shower knobs are the type that you barely touch and the temperature swings 10°. We did not interact with the front office since we received keys from our tour operator so I can't comment on that. We did have breakfast twice and dinner once in their restaurant and their staff was nice and helpful. The breakfast is not great--very basic and not very tasty. We ended up grabbing breakfast at Starbucks on day 2. Dinner was much better though.

Pros - Rooms Were Nice, Beds Were Comfy, Kitchen was easy to use, They cleaned our room, Staff was friendly Cons - Lobby was outdated, Lobby smelled like chlorine

We stayed at Forest Park Hotel in Jasper for four nights over the 2022 Christmas weekend. We booked in advance and got a very good rate for Jasper over the holidays. Upon arrival I paid to upgrade to a room in the newer building of the hotel. We liked the bed and shower. I forgot to take pictures of the main part of the room. We had breakfast at the hotel (perfectly adequate) and Christmas dinner (a pleasant surprise) at the hotel. The service at the front desk and in both restaurants was great. Our restaurant servers were particularly friendly. We extended our stay a 4th night and were able to stay in our same room. The only part of our stay that could've been better was being in a more central room. We stayed in a room at the end of of the hallway and could hear the door to outside open and close every morning for hours. One last little wonderful thing about this hotel is that elks graze in the field next to it nearly everyday. It's pretty cool.

Haven't arrived just yet and already have problems. They have a terrible cancellation policy. I booked it through Great Resorts and their cancellation policy states that the hotel has to email me that I will have my refund and then Great Resorts will then approve me for the refund. So simple. Not simple for Amir the front desk agent who told me "No". Apparently Great Resorts has to call or message Forest Park for them to email my vendor... It's the only way they ever do it. No exception. You'd think people would be more helpful since my reservation is 3 days out but customer service is dead.

I wish I had read the reviews of this hotel before booking here. The rooms are nice but the air conditioning does not work. When I complained the front desk said the maintenance would come the NEXT DAY to fix. I will not recommend this hotel to anyone.

Lobby is nice, restaurants LOOK nice there, pool area looks nice. Rooms are garbage. TV doesn't work, problems with Shaw cable, in the morning, coffee machine didn't work. Carpets are grungy to say the least and you can feel the bed springs in the mattress. Not a good stay and DEFINITELY not worth the prices they are charging. Stay at a hostel or in you vehicle.