William T.
Google
We were aware that this hotel was under renovation when I booked. I could not care less about a sauna, Jacuzzi or a swimming pool, we just wanted somewhere relaxing and calm to have a long weekend away.
When I booked the reservation, the hotel clearly stated what amenities were closed, which I was fine with.
Our hotel room faced into the atrium, where you could see all of the construction work.
I quickly walked down and asked if there would be any construction happening over the weekend. The receptionists said no, there would be no construction work over the weekend, as the hotel only allows construction Monday to Friday.
Saturday morning we got rudely awakened by construction workers working in adjacent rooms. This also happened on Sunday. Subsequently, no weekend sleep-ins happened for me.
Monday morning, just after 7-ish, we were rudely woken up by scaffolding being erected in front of our window. No where in the booking information did the hotel mention construction noise or hours of active construction work.
As stated in the advertised booking, a Newly renovated wing! Its only half the truth, as the entire atrium has been striped bare for renovations. There are construction entry doors in the hallways and open electrical panels. There are unfinished parts of the hallway that you have to walk through. The north side of the building, where we were asked to park, had two entrances. These were not secure, meaning anyone could walk into the hotel at any time.
The room itself still had the new-carpet smell, that very chemical smell that left me with a continuous headache. When I went down to reception to ask about this, they told me upgrades are $35 a night.
The heating and air conditioning unit is so loud, it's hitting about 55 to 60 dB. It's so loud. It was the loudest heating air conditioning unit I have ever heard in my life.
I don't believe that this was a 200$ a night room. Not by a long shot.