Forest Park Hotel

Great, quiet stay with kitchen. I stayed during renovations and expected not to have some amenities but I was pleased to find out that I was given access to the pool and gym at a couple local sister hotels. My room was cozy, clean, modern and well-equipped. I particularly appreciated the extra blankets for use when relaxing on the couch and the dishwasher.

I don't often review, but wanted to say thanks. Jasper is one of my favorite little towns on this planet, Forest Park Hotel made a short stay more than wonderful. Their new rooms and affordable (likely introductory) room rates were superb, and all met with fantastic service in a quiet relaxed atmosphere. They did a great job on their renovations so far, and i look forwards to returning. - Best sleep I've had in months.. really.

This would be a 5 star review except for one thing. The toilet paper in the bathroom isn't a roll; its one of those things that dispenses squares of TP. If I had known about that I would have either brought a roll with me or booked a different hotel. If you're willing and able to bring your own roll of TP then this is a great hotel: recently updated (currently has construction going on), clean, nice beds, nice couch/bench thing + table thats perfect for sitting and writing nasty reviews about bad toilet paper.

The staff were very kind, generous, and accommodating when our plans changed multiple times. The rooms were clean, quiet, and so spacious. We easily had enough space for a big family of 5! The hotel was under renovations but you wouldn’t know because it was silent in there and we had access to the restaurants and pool/hot tubs at their sister hotels within walking distance. Which was so nice after a full day of skiiing in perfect conditions at Marmot Basin. We have a very happy family after this relaxing vacation!

We booked this hotel online and checked in on December 1. From the moment we arrived, the front desk staff were exceptionally courteous and friendly. There were some renovations happening in the units we originally booked, but the team handled our concerns promptly and professionally. They went above and beyond to accommodate our needs by offering us a different room that perfectly met our requirements, which we truly appreciated. The room and amenities were exactly as described online, which is not always the case with other hotels. Everything was clean, comfortable, and well-maintained, making our stay enjoyable from the start. The staff’s helpful attitude and willingness to resolve issues quickly really stood out. We look forward to the rest of our stay and highly recommend Forest Park Hotel to anyone visiting Jasper. Great service, great rooms, and a great experience overall.

We were staying at newly renovated room wing in February, which was awesome. There was no breakfast and no amenities available (pool, sauna) at the hotel as it was under renovations, but they kindly offered us to use the near by hotel’s amenities which were a 3 min walk, we liked that. May stay in this hotel again.

We were aware that this hotel was under renovation when I booked. I could not care less about a sauna, Jacuzzi or a swimming pool, we just wanted somewhere relaxing and calm to have a long weekend away. When I booked the reservation, the hotel clearly stated what amenities were closed, which I was fine with. Our hotel room faced into the atrium, where you could see all of the construction work. I quickly walked down and asked if there would be any construction happening over the weekend. The receptionists said no, there would be no construction work over the weekend, as the hotel only allows construction Monday to Friday. Saturday morning we got rudely awakened by construction workers working in adjacent rooms. This also happened on Sunday. Subsequently, no weekend sleep-ins happened for me. Monday morning, just after 7-ish, we were rudely woken up by scaffolding being erected in front of our window. No where in the booking information did the hotel mention construction noise or hours of active construction work. As stated in the advertised booking, a Newly renovated wing! Its only half the truth, as the entire atrium has been striped bare for renovations. There are construction entry doors in the hallways and open electrical panels. There are unfinished parts of the hallway that you have to walk through. The north side of the building, where we were asked to park, had two entrances. These were not secure, meaning anyone could walk into the hotel at any time. The room itself still had the new-carpet smell, that very chemical smell that left me with a continuous headache. When I went down to reception to ask about this, they told me upgrades are $35 a night. The heating and air conditioning unit is so loud, it's hitting about 55 to 60 dB. It's so loud. It was the loudest heating air conditioning unit I have ever heard in my life. I don't believe that this was a 200$ a night room. Not by a long shot.

Our recent experience was extremely disappointing. Not only were we not informed that the hotel was undergoing renovations, but we were placed in the very building where active construction was taking place. There were multiple active construction areas with easy access directly from guest rooms. Just steps from our room was an unlocked door left ajar that opened directly into a construction zone, presenting a significant safety hazard, particularly for families with children. Additionally, electrical panels were left open on every floor. When this was raised with maintenance, we were told this was intentional. My only thought as to why this would be is for easy access to shut off power to the construction site, this does not appear safe. We spoke with several other guests during our stay, none of whom had been informed of the renovations prior to arrival. Compensation varied widely among guests, ranging from a small percentage discount to full reimbursement. Staff advised that it was not their responsibility to inform guests of renovations, stating this fell on third-party booking platforms. However, even now, bookings can still be made without any disclosure of the ongoing construction. When we raised concerns specifically about our family’s safety, we were met with eye rolls and laughter from staff, which was both dismissive and unprofessional. Ultimately, we received only partial compensation and were instructed to pursue the remainder through the third-party booking service. This entire experience was handled poorly and raises serious concerns about guest safety. A building undergoing active renovation should not be open to guests, particularly at full price. Pursuit operates within a national park and the town of Jasper, and as such should be held to a significantly higher standard when it comes to transparency, professionalism, and guest safety.

Beautiful place to stay. Nice clean and quiet! Lots of places to eat, great views and wild animals around this place.

Pros & Cons Liked · Room was clean, accessible and spacious. Disliked · We couldn't check in at the designated check in time and were required to wait an hour and a half. This is especially difficult when travelling with children and a child with a disability. Compensation offered by the hotel was for two people to have breakfast one day out of the three nights we were staying; there were four of us staying in our room which meant half of our group was offered breakfast. It was really disappointing. Also, pool is NOT accessible from the inside of the building which should be noted somewhere. In order to get our son to the pool, we had to either leave his wheelchair at the stop of the stairs by the pool and hope no one took it/vandalized it OR take him outside in the cold which is not an option health wise and would be risky for others as well in cooler temperatures.

Pros- the room was nice and seemed to be newly renovated or built. Cons- we posted the sign for our room to be cleaned. Apparently, that does not include making the beds. On top of that they removed towels and pillows and didn't replace them. Overall, I would not recommend this hotel. They really need to train their staff.

Our room was in the main building and so was our sister's room. Both of our rooms were HUMID inside, like a rain forest. All windows face the inner part of the building, strangely looking at the pool, like peeping toms. None of the windows open. They're all welded shut with rivets. They're actually not intended to open. We got all of the humidity from the pool and it had no way of escaping the room. There are water stains on the ceiling panels of the room as well. Most of the time we had to prop open the main door of our room to allow the room to normalize or it would be like a rain forest inside. Not pleasant. and we were worried about mold. The restaurant was OK for dinner although half of our group didn't like the food, my salad was good. Breakfast buffet looked absolutely disgusting and consisted of scrambled eggs, pork link sausage, dried out pancakes and chunk cut potatoes and a dry cereal bar for $22. I ate a protein bar instead. The staff is incredibly nice but the room layouts are strange and I've never been in a hotel that was this humid where you couldn't open your damn windows, let alone looking down on the inside of a greenhouse watching others bathe in an indoor pool. (We were part of of a tour and had no choice of room, otherwise, we'd have asked to move.)

I liked the feel of this hotel--large lobby area with a lounge, restaurant, and indoor pool and spa in the common area. I agree with another review that it was weird our first floor room's window looked directly into the pool. Basically we just left the blinds closed during our stay. The room was clean and some of it was updated but many things were not. The ceiling was the foam/cardboard tile type that you'd find in old office buildings and some were stained, especially in the bathrooms. The shower knobs are the type that you barely touch and the temperature swings 10°. We did not interact with the front office since we received keys from our tour operator so I can't comment on that. We did have breakfast twice and dinner once in their restaurant and their staff was nice and helpful. The breakfast is not great--very basic and not very tasty. We ended up grabbing breakfast at Starbucks on day 2. Dinner was much better though.

Pros - Rooms Were Nice, Beds Were Comfy, Kitchen was easy to use, They cleaned our room, Staff was friendly Cons - Lobby was outdated, Lobby smelled like chlorine

We stayed at Forest Park Hotel in Jasper for four nights over the 2022 Christmas weekend. We booked in advance and got a very good rate for Jasper over the holidays. Upon arrival I paid to upgrade to a room in the newer building of the hotel. We liked the bed and shower. I forgot to take pictures of the main part of the room. We had breakfast at the hotel (perfectly adequate) and Christmas dinner (a pleasant surprise) at the hotel. The service at the front desk and in both restaurants was great. Our restaurant servers were particularly friendly. We extended our stay a 4th night and were able to stay in our same room. The only part of our stay that could've been better was being in a more central room. We stayed in a room at the end of of the hallway and could hear the door to outside open and close every morning for hours. One last little wonderful thing about this hotel is that elks graze in the field next to it nearly everyday. It's pretty cool.

Haven't arrived just yet and already have problems. They have a terrible cancellation policy. I booked it through Great Resorts and their cancellation policy states that the hotel has to email me that I will have my refund and then Great Resorts will then approve me for the refund. So simple. Not simple for Amir the front desk agent who told me "No". Apparently Great Resorts has to call or message Forest Park for them to email my vendor... It's the only way they ever do it. No exception. You'd think people would be more helpful since my reservation is 3 days out but customer service is dead.

I wish I had read the reviews of this hotel before booking here. The rooms are nice but the air conditioning does not work. When I complained the front desk said the maintenance would come the NEXT DAY to fix. I will not recommend this hotel to anyone.

Lobby is nice, restaurants LOOK nice there, pool area looks nice. Rooms are garbage. TV doesn't work, problems with Shaw cable, in the morning, coffee machine didn't work. Carpets are grungy to say the least and you can feel the bed springs in the mattress. Not a good stay and DEFINITELY not worth the prices they are charging. Stay at a hostel or in you vehicle.