Kenneth K.
Yelp
Like Jiffy Lube but not as polite. I confirmed my appointment by email and received no reply. Strike one. The "assistant" who "greeted" me told me to fill out some forms. I had already done so by mail and told her so. I was then "led" to a stand-up X-Ray machine where I stood, forced to bite a tape-covered (sanitary?) device which was quite uncomfortable while I was given a full mouth X-Ray. Kind of like being a horse. I was then led into my examination room where the "assistant" proceeded to take so many more uncomfortable X-Rays that I lost count. I think about 20.The same "assistant" then proceeded to examine each of my teeth. I asked her if I would get my teeth cleaned, since that is why I made the appointment in the first place, and she said it depended on whether or not I needed "deep cleaning" which would take 1 1/2 hrs and would require another appt. This was never disclosed to me when I made the appt. She then left the room. I realized this was my chance to escape and went to the front desk. I offered to pay for the X-Rays but they said I didn't have to. I then informed them that I wanted my X-rays and was charged $35 to have them emailed to me. Whoever runs this office, I assume the Dr., doesn't really understand that patients desire to be treated with some measure of dignity and respect and, of course, professionalism. Patients should also be told exactly what the office plans to do to the patient BEFORE making the initial appointment. I just wanted my teeth cleaned. I gave them a try and they blew it. Creepy place and creepy staff. The way they relate to you is like they're doing you a big favor.