Kendra Jef
Google
Review for Fork (Woodward Location, only ):
I normally don’t leave negative reviews, but this experience was extremely disappointing.
The only location open today was on Woodward, which is a 44-minute drive from my home. I had a taste for Nigerian food and decided to try this place because of the positive reviews. Unfortunately, my experience was frustrating from start to finish.
First, the parking situation is a nightmare. The instructions direct you to park in spots 29, 30, or 31, but those were blocked — one by their food truck, and the others by vehicles that weren’t even being used by customers. On top of that, the entrance into the lot is dangerous. The ground has broken bricks and uneven areas that feel like a real hazard to your tires. Honestly, I wouldn’t recommend pulling in unless they repair it.
I received a text saying my order was ready, while on the way and I arrived 15 minutes later. I followed the instructions, called the number, and was told they’d bring it out. I waited 25 minutes. During that time, I watched them serve others, and when I finally tried to approach, the staff disappeared inside. The directions specifically say not to enter the building, so I didn’t. I called again — no response. When someone finally came out (to give food to another customer), I asked about my order, explaining I had been waiting over 20 minutes. The response? A simple “okay.” No apology, no acknowledgment of the inconvenience.
After all that waiting, I was handed food with no courtesy, and to top it off, the plantains were (large in size, great!) But, overcooked, sticky, and tasted like they had been fried in old grease. The lid wasn't securely attached it honestly felt careless.
This was not the kind of service or food quality I expected after driving 44 minutes and spending my money. I could have cooked at home or stopped at one of the many other places I passed, but I wanted to try something new. Instead, I left feeling upset, unappreciated, and disrespected as a paying customer.
Never again.