Ada L.
Yelp
I can't even explain the level of snootiness I experienced at this tea bar. It seems to be a popular place, despite its location down a narrow alleyway. It's pretty small, so if you come during peak times, don't expect to be able to hang around.
Yes, they do offer samples if you've never been here before, and the staff give you their rehearsed spiel of how they make everything in house and source everything from Taiwan, because the owner's from Taiwan, yadda yadda. I had the misfortune of getting a girl who seemed too bothered to explain anything because she started with a leading assertive question that sounded more like a statement, "You've been here before...?" When my party and I said no, she rolled her eyes and plopped 3 miniature plastic cups on the counter and began to pour us samples. Any questions we had came back with a snarky and defensive reply from her. Even when requesting to adjust the sugar levels, she assured that these were sweet enough, would be no sweeter, and found it weird that we wanted them less sweet.
Well, unfortunately I did follow her advice and mine did taste even sweeter than the sample she had poured. They might follow a specific recipe with measured amounts, but there's such a thing as human error. I ended up dissatisfied with my lemon tea, which ended up tasting more like lemonade, and wish I had followed my friend and ordered it half sweet.
Not all staff are snobs, though. I ended up interacting with a male staff, and he was friendly enough. So it could just be that one Asian girl with the long hair and furry arms. Also, no photos or video are allowed in the place, but you'd think management would at least post a photo of their menu. Note that there are more choices for tea customization than what you sample, there's a menu placard right at the till when you first walk in that's easy to miss. The tea quality is there, but I'm seriously debating whether to give this place a second try after service was such a turn off the first time.