Trisha M.
Google
Two days ago, I ran into the clear door fences desperate for tampons until a kind, Asian woman explained that I had to charge my card to enter. After mindlessly charging my Apple Cash on my phone’s digital wallet, she proceeded to show me the feminine care area. I picked the least expensive pack (Playtex 360, 8 ct for $9.99) and asked her what to do next to which she said with a smile, “just leave and the system will charge” me. I waived and showed the box to every camera I could see, like an idiot proving to AI that I was only taking the $10 box.
30 minutes after the fact, I realized I had been charged $25. I assumed it was an initial charge that would fix itself.
4 hours ago I complained to Apple that I was charged the wrong amount.
1 hour ago it was corrected to $10.81
I am unsure if it just took this long to correct itself or if this occurred because I asked Apple to intercede. I’d like to think it’s the former, so 4 stars. Better explanations at the store’s entrance and of the charge process is needed. Had it not been for the lovely Asian woman (and I specify the ethnicity because I didn’t catch her name and the White employee next to her just stared at me with no desire to help me understand how to enter the store), I would have given this 1 star.