Ugur Yilmaz
Google
We recently booked a two-night stay at this hotel, but unfortunately, our experience did not meet expectations. Upon arrival, we found that the area surrounding the hotel is extremely windy—so much so that it was difficult to enjoy being outside. This important detail was not disclosed during the booking process. While the landscape is scenic and looks great in photos, there is very little to do either at the hotel or in its immediate vicinity. In fact, you can appreciate the views by simply visiting the area during the day without needing to stay overnight.
The hotel itself appears quite dated, especially when compared to other hotels in a similar price range. Regarding dining, there are two restaurants on-site. We tried The Spot restaurant, and the food quality was disappointing. There was a surprising repetition of ingredients, such as the same croutons appearing in both the seafood soup and the ceviche, and identical potato gratin served with different main dishes—even when it did not make sense with the meal. Some dishes appeared to be reheated rather than freshly prepared, which was unexpected at this price point.
We raised our concerns with the front desk after the first night and requested to check out early with a refund for the second night. The response was unsympathetic; management refused our request without offering any flexibility. As a result, we spent the remainder of our stay outside the hotel, mainly in Sintra, and returned only to sleep. The strong winds persisted throughout our visit, which, according to locals, is common for most of the year—something the hotel does not mention beforehand.
In summary, I would not recommend this hotel, especially for those looking for comfort, good food, or on-site activities. Be aware that the wind can make your stay unpleasant for much of the year, and management is not accommodating in the case of dissatisfaction.