Four Seasons Hotel Hangzhou At West Lake

Hotel · Hangzhou ·

Four Seasons Hotel Hangzhou At West Lake

Hotel · Hangzhou ·

Luxurious rooms, spa, gym, indoor pool, fine dining

Information

5 Lingyin Rd, Xihu, Hangzhou, Zhejiang, China, 310058 Get directions

@michelinguide

48,380 Postcards · 8,030 Cities

"In a luxury lakeside hotel, stands this handsome restaurant furnished in classical Chinese style amid ponds and manicured gardens. The kitchen team uses seasonal ingredients sourced all over China to create Zhejiang neo-classics with modern twists. Try braised pork belly with abalone which tastes rich, but not greasy. Crème brûlée with Longjing tea ends a meal the perfect way. Besides the array of teas and wines, also check out the range of Huangjiu on offer." - Michelin Inspector

https://guide.michelin.com/en/zhe-jiang/hangzhou_1027184/restaurant/jin-sha

michelin.com

Four Seasons Hotel Hangzhou At West Lake

@cntraveler

42,481 Postcards · 5,683 Cities

Four Seasons Hotel Hangzhou at West Lake

"A 90-minute bullet train ride from Shanghai, the Four Seasons is enviably situated right on Hangzhou’s West Lake, a spot that has inspired painters and poets for centuries. Winding pathways meander through the 17 acres of landscaped gardens and interconnected lily ponds, making the resort feel like a Zen retreat in a town that is normally rather chaotic. There are only 78 rooms and, though they lack a specifically Chinese sense of place (unlike the common areas and grounds), they’re spacious and comfy, with walk-in closets. Staff are very friendly and give plenty of individual attention (one of the concierges, Robert Huang, is an English-speaking gem in a mostly Chinese-speaking city). On-site distractions include an excellent spa, two pools (the indoor one has pavilion-style niches perfect for tête-à-têtes), and two restaurants, including Jin Sha, which specializes in Shanghainese and regional cuisine. Excursions include tours around the lake on traditional wooden boats—the Chinese answer to the gondola—complete with a picnic lunch arranged by the hotel."

https://www.cntraveler.com/hotels/china/hangzhou/four-seasons-hotel-hangzhou-at-west-lake

Four Seasons Hotel Hangzhou At West Lake

@theworlds50best

619 Postcards · 105 Cities

"Jin Sha, Rank: #89"

Asia's 51-100 Best Restaurants 2021: Mainland China & Korea

50 BEST

Four Seasons Hotel Hangzhou at West Lake (杭州西子湖四季酒店)

@michelinguide

48,380 Postcards · 8,030 Cities

Ask The Expert: What Is Hangzhou Cuisine?

"Jin Sha's executive chef Wang Yong is a maestro at Shanghainese and Hangzhou cuisine, offering dishes such as Pian Er Chuan, Shanghainese braised pork with abalone in sweet soy sauce, beef tendon and papaya baked in puff pastry, and deep fried grass carp in sweet soy sauce. The restaurant is near West Lake, one of China's top scenic sights." - Kenneth Goh

https://guide.michelin.com/en/article/people/ask-the-expert-what-is-hangzhou-cuisine

Four Seasons Hotel Hangzhou At West Lake

@tablethotels

8,496 Postcards · 3,271 Cities

Four Seasons Hotel Hangzhou at West Lake (Hangzhou, Zhejiang Province) Verified Reviews | Tablet Hotels

"If there’s one overriding regional trend in luxury hospitality at the moment, it’s the rise of China’s regional cities as a high-end hotel market. Simply put, as impressive as the luxury hotels of Shanghai and Hong Kong may be, the rest of the country is catching up, if not progressing to another level entirely. Take, as an example, the Four Seasons Hotel Hangzhou at West Lake." - Tablet Hotels

https://www.tablethotels.com/en/hangzhou-hotels/four-seasons-hotel-hangzhou-at-west-lake

Tablet Hotels

Four Seasons Hotel Hangzhou At West Lake

PHX

Google

On the shores of West Lake, the location is unparalleled—simply fantastic—and invites a leisurely round trip along the Su Causeway and its surroundings. And the hotel itself! A dreamlike place, with its beautiful gardens, magnificent buildings, and enchanting pavilions. Indescribable. The rooms are comfortable and completely silent. In the lobby, the guzheng is played live every afternoon, providing the perfect tone for the hotel’s perfect atmosphere. Excellent breakfast. For dinner, we tried Jin Sha, which serves traditional Chinese cuisine.||It is important to note that the staff has an excellent command of English.|My only regret is not having stayed longer

soniccoco

Google

The hotel is out of this world. Being so close to the lake and near the botanical garden, the location is great for people who love greenery. The hotel staff is exemplary in their service. They are so helpful and always speak with a smile. Facilities such as pool and the breakfast is great! Would highly recommend this hotel.

Climber06676559390

Google

Just wrapped up an incredible vacation at the Four Seasons West Lake in Hangzhou, and I’m beyond excited to share my experience! From the moment I checked in, Lulu and Maggie took such good care of me – they went above and beyond. They showed me around the hotel, explained all the facilities, and even helped me handle a little hiccup that popped up during my stay. Super chill and always ready to help – major shoutout to them!||Now, let’s talk about the Jinsha Hall – if you’re into amazing food, you gotta try their crispy chicken. No kidding, it’s fire! Best thing I ate all week, hands down. The whole restaurant was top-notch, really top-tier service and vibes.||This stay definitely made me fall in love with Hangzhou all over again. The Four Seasons West Lake is gonna be a big factor in my next trip back, no doubt about it. If you’re looking to have a killer time in Hangzhou, this place is a total no-brainer!||Thanks again to Lulu, Maggie, and the entire team. You guys made this trip one to remember!

FALMUTAWAAH

Google

I stayed at Four Seasons Hotel Hangzhou at West Lake from October 5th to 8th, 2025, sharing a twin room with a friend. It was an amazing experience from start to finish.||The resort’s location near West Lake and major attractions made it both peaceful and convenient. The gardens, swimming pool, and spa are absolutely beautiful and create a feeling of calm luxury.||The service was exceptional, with every detail thoughtfully handled. The staff were attentive and kind, and the food was excellent throughout our stay.||A special thanks to Lulu Liu for making everything perfect and ensuring our time at the resort was unforgettable. I can’t wait to return!

Trip.com M.

Google

Everything is perfect!! The dishes at Jin Sha restaurant was so impressive that we paid a second visit during our 3D2N stay. The staff were so helpful and should all be praised for their hospitality, including but not limited to reception and room keeper. I would highly recommend the photoshooting service inside the hotel as well as we both managed to take a lot of gorgeous photos. Overall, I would definitely recommend this hotel to others!!

Trip.com M.

Google

5 star hotel with great location overlooking the West Lake. Excellent WL Bistro restaurant with wide variety of breakfast buffet and a la carte. One of the most beautiful hotel gardens. Direct access to West Lake pathway.

Husam K.

Google

Best hotel in Hangzhou Best service, very generous and high level of hospitality Excellent location on the lake Awesome views from your rooms Delicious cosines, Italian, Chinese and International. Fantastic Swimming pool (height is only 1.2 m) length around 18 m.

sowhoisgeh

Google

You would think that it's hard to find worldclass hotels in a city that's less known by international tourists, but Four Seasons West Lake Hangzhou easily held its own against some of the best hotels in the world, so much so that we visited twice within a span of two months. ||Situated within a 10-minute walk to the scenic West Lake, Four Seasons West Lake Hangzhou is a stunning property with intricately designed Chinese-style courtyards and gardens. The rooms were spacious, starting from 63 sqm, and featured an enclosed balcony overlooking the courtyard and garden below. It was only until a few months later that we found out that we were in fact upgraded both times to the Premier Garden-view Rooms as the staff did not tell us both times that an upgrade was offered. The entry-level room does not have a balcony - just FYI. ||Service was as good as it gets. Every staff member we had the pleasure of interacting with during our stay was more than warm and hospitable, as you would expect from Four Seasons. ||Breakfast was scrumptious and plentiful, and you can order fresh Dim Sum from the famed Jin Sha Restaurant. The restaurant itself, however, did not impress. Well certain dishes were indeed stellar, it simply does not justify the price tag. ||There are certain hotels out there, and while mostly pleasant, you just wouldn't mind skipping over to try something else. This is not that kind of hotel. It made damn sure that from now onwards, as long as I visit Hangzhou, this is where I would like to stay.