Four Seasons Hotel Macao

The Four Seasons in Macau offers a wonderfully luxurious experience, ideally situated on the Cotai Strip. A notable advantage is its lack of an on-site casino, allowing for a complete focus on guest experience.||Our stay in a deluxe room with a king-sized bed on the 19th floor provided stunning views of the Cotai Strip. The spacious, well-appointed room featured a lovely large bathroom and was impeccably clean and well-maintained. The quiet atmosphere and twice-daily service added to our comfort.||The professionalism, grooming, and genuine friendliness of the staff at all levels were impressive. The hotel's lobby exudes elegance and calm, differentiating it from many other establishments. Its prime location provides easy access to themed hotels and abundant shopping opportunities for those seeking retail therapy.||We also enjoyed the hotel spa, indulging in a 90-minute couples' Swedish massage for HKD 3,700. While this may seem pricey, the experience was exceptional, with excellent attention to detail from the masseuses, Kate and Eke, and a serene environment befitting a hotel of this caliber.||In summary, if you're seeking a high-end experience filled with luxury and quality, the Four Seasons Macau is a perfect choice. We highly recommend it to others and certainly plan to return.

I recently stayed at the Four Seasons Hotel Macao, and from the moment we arrived until the moment we checked out, the entire experience was truly exceptional. This property sets a new standard for luxury, attention to detail, and genuine hospitality. Check-In: The check-in process was seamless and welcoming. The staff greeted us warmly, handled everything efficiently, and made sure we felt immediately at home. They took the time to explain the hotel facilities, breakfast options, and ensured our preferences were fully noted. Room & Amenities: Our room was immaculate, spacious, and beautifully designed with elegant details throughout. The bed was extremely comfortable, the lighting thoughtful, and the overall atmosphere calming. Everything felt fresh and perfectly maintained — a testament to the hotel’s outstanding housekeeping team. Welcome Amenities (Muslim-Friendly Adjustments): One of the most impressive aspects of our stay was the hotel’s cultural awareness and thoughtful hospitality. After learning that we are Muslim, the hotel proactively replaced the standard welcome local desserts with Muslim-friendly options. They also arranged a prayer mat, provided a Holy Quran, and ensured the bathroom had a bidet, which made our stay incredibly comfortable and respectful of our needs. This genuine consideration is rare and truly appreciated. Breakfast: Breakfast was exceptional, offering a wide variety of high-quality dishes with fresh ingredients. From international favorites to local specialties, everything was beautifully presented. The service team was attentive and gracious, ensuring we had everything we needed for a perfect start to the day. Cleanliness: The property is maintained to the highest standards. Every space — from the lobby to the hallways to the rooms — is spotless, reflecting the hotel’s commitment to excellence. Shuttle Service: The hotel also offers a convenient shuttle service to the ferry terminal, which made our departure incredibly easy and stress-free. It’s a thoughtful touch that adds even more comfort and convenience to the stay. Check-Out: Check-out was smooth and efficient. The staff handled everything with professionalism and warmth, ending our stay on the same positive note as it began. ⸻ Overall, the Four Seasons Hotel Macao exceeded all expectations. The personalized service, luxurious comfort, and respectful accommodations for Muslim guests made our stay truly unforgettable. Highly recommended for anyone seeking genuine five-star hospitality in Macau.

My family and I thoroughly enjoyed our stay at the Four Seasons Macau. From the moment we arrived, everything was seamless—our car was arranged quickly, and we were warmly greeted upon arrival. The welcome gift in our room was such a thoughtful touch and set the tone for a wonderful stay. The personal touches throughout our visit—like staff greeting us by name—made the experience feel truly special. The service was impeccable across the board. The hotel smelled wonderful, felt spacious, and never felt overcrowded. The breakfast buffet was incredible, and the pool was warm and relaxing. At the pool, they even brought us warm nuts, fresh fruit, and hot tea, which was such a nice surprise. Our room was immaculate, and the turndown service was excellent. The team also provided helpful recommendations around town, made check-out a breeze, and assisted with booking our ferry tickets and arranging the shuttle back. We enjoyed our stay so much that we’ll definitely be returning.

My wife and I have been fortunate to experience many hotels, and the recent visit to Four Seasons Macao was the most thoughtful and attentive stay we’ve ever had. The facilities are beautiful, but it was the conversations with staff and how they consistently went above and beyond in looking after us that made the visit feel so special. Ken assisted us at check in and offered helpful tips for our later ferry trip. Daphne surprised us with elegant cookies and artful chocolate in our room. Dino offered insights on the cuisine and surprised my wife with a wonderful birthday treat. Billy kindly looked after us for not just one but two meals. Fong was sweet in noticing my wife’s preferred tea, while Kit was very helpful when a special need arose. Meanwhile, Noemie and Bryan made us feel welcome at breakfast and kindly shared a traditional birthday dessert. And Roland was so thoughtful in not just crafting a custom cocktail for me, but also thinking to help celebrate my wife’s birthday with a unique mocktail for the occasion. What wonderful people, and such a wonderful time—we already look forward to returning next year!

It was a most delightful experience.||We booked a room at the Four Seasons Hotel Macao via a travel agency in Hong Kong. In the remarks column of our booking application, we casually wrote down a few words after all our personal details were reported through online, very routine. We wrote 'we are here for our 27th wedding anniversary' and the room was booked like normal.||We were thinking that the most we could get would be a small cake with a baby champagne and only perhaps. However, what came through totally took us by surprise, a pleasant one.||Upon our arrivals at 3pm, we were nicely greeted by the hotel staff like we are their VIPs. A young man and lady personally led us all the way up to our room which was slightly upgraded. They gave us a room tour and provided useful information after knowing that we are not frequent visitors to Macau. They were generous, warm and highly professional. A little surprise already that they had prepared some nice decorations like towel swans, lovely balloons, rose pedals at the bath tub and a small window decoration.||Then we went out and when we came back at around 10pm, our room was tidied up again and the nice decorations were still there. What really impressed us was a couple of refreshed and handwritten greeting cards prepared by the hotel. There was a table full of good food. The anniversary cake is scrumptious and beautiful. The fruit, night snacks and sweet soups were just made and delicious. Who would know a husband has cakes in their names too! And we were presented with a nice photo Ken took on us earlier that day... ...||The Four Seasons Hotels are already one of world's top class and I skip the details. We came around this idea of writing an excellent review to express our gratitude and delight.

Fantastic stay! ||I go to Macau almost every year to visit family and have stayed at most hotels. For me the Four Seasons is one of the best.|From the moment I arrived, front desk staff was extremely accommodating. I arrived around noon after a 20+ hour flight, I had previously sent a msg to the hotel asking if it’s possible to checkin a bit early since I’ll be extremely tired and sure enough my room was ready! ||The room is a bit outdated but clean and comfortable. ||Pool staff were also great and the heated pool was at the perfect temperature. ||Breakfest buffet was a bit underwhelming compared to other hotels in the area. I don’t think it’s worth the price. ||Also they don’t have any free shuttle services like other hotels but taxi is very cheap in Macau and readily available. ||I would definitely come back!

Excellent service. Check-in was easy and attentive to my needs. I forgot his name at the front desk, I think it was Chester, but he was extremely helpful helping me get a room when I arrived early. Pool attendants were excellent, bringing fruits and water on arrival. Pool temperature was perfect.Breakfast buffet was good. Not the best in Macau but not bad. Very happy with my stay and would definitely come back on my next trip.

Great experience, great room, great breakfast, 10/10. I had booked for my partner’s birthday. The hotel staff had many thoughtful attentions, starting with a very appreciated room upgrade, several personalized happy birthday cards, a complementary custom cake served in the room and so forth. The room was spacious, comfortable and clean. Nice view on the Londoner. Top-notch breakfast buffet including French cheeses, crab, egg station, etc. Jody, Noemie and Martha tended to all of our needs with genuine kindness and care.