Four Seasons Hotel Seoul

Great hotel. Our room had large windows overlooking the city. Macaroons and protein bars were waiting for us in the room. The beds were very comfortable. Breakfasts in the hotel were one of the best we ate in hotels. On the plus side, the chocolate fountain and the fact that there was always something different at breakfast. The service is very nice, in addition, we got a plush toy for my child. I highly recommend this hotel.

Four seasons is the true 5 stars hotel that we had been to. There is nothing that we were not happy with. Really great customer service, super cleaned room and great location with the palace view. The food is really good too. We stayed in a club room which included the lounge access. The customer service is just top notch at the lounge. All the staff like Scott, Anna, Jun and Haena are amazing. They gave us a lot of good restaurants and attractions recommendations. They went above and beyond for everything. We also enjoyed the gym as well. It is very well equipped. We would love to come back to Seoul and stay at this beautiful hotel again.

From check in to check out, my family had an amazing experience at the Four Seasons Seoul. Check in was a breeze, staff left a delightful welcome message to our daughters in the room along with a gift. The staff were very attentive. They gave us umbrellas to borrow for the day and access to their House Car for use within 2km from the hotel. The room was well furnished, modernized. Bathroom was good size. All in all, excellent experience!!

I wish that I could go back tomorrow. We had the MOST wonderful stay at the Four Seasons in Seoul. This is a truly stunning property with the most attentive white glove service. The rooms are extremely comfortable and modern with all of the comforts one needs as well as the comforts you didn't know that you needed (hi Toto). The gym is a state of the art facility maticulously outfitted with great intentions in mind of ones fitness needs. The breakfast/brunch buffet is outstanding and still remains in my dreams as well as the onsite hidden speakeasy bar. While we didnt have time to have dinner on property we looked at each restaurant which were all beautiful and unique. I would like to mention a few staff members whom we still talk about today: Tami and Eoul(spelling? ) whom were both fantastic and went above and beyond for us each morning during breakfast. Also Philip in the speakeasy bar who was beyond incredible. I highly reccomend this hotel, it made our experience in South Korea one I will remember forever.

My family and I spent a week at the Four Seasons Seoul, and the level of service we experienced was truly outstanding. Every staff member we encountered was not only warm and professional but also very responsive and solution-oriented. Any questions or requests were handled promptly and with care, which made our stay very enjoyable. I specifically want to recognize Assistant Managers Rachael and Bella, who were both attentive, thoughtful, and consistently went above and beyond to ensure we had a comfortable stay. I’d also like to recognize Kai and Jason from the valet team, whose friendly and efficient service stood out each day, and a sincere thanks to Alex at the breakfast buffet, who made our mornings feel welcoming with his attentive approach. The hospitality at the Four Seasons Seoul made a lasting impression on our entire family, and we plan to return this winter.

This hotel is top notch. They have thought of all the details. Upon entering my room, they wrote me a personalize message wishing me a Happy Birthday and welcoming me to Seoul. They provided cute bulldog stuffies to my children and had robes in their children size. They set up a cute tent for my children to sleep in. Their indoor pool is amazing and gym is club level. The location is so close to all the events downtown. Their Market Buffet was the best part of the trip. I cannot say enough great things about this property. A true luxury 5 star hotel.

We are currently staying at the Four Seasons Seoul, and unfortunately, our experience so far has been very underwhelming — especially when it comes to customer service.||We intentionally switched from the Park Hyatt Seoul to the Four Seasons, expecting a similar if not elevated level of hospitality given the Four Seasons brand. In hindsight, that was a mistake. The service here has consistently fallen short in ways we did not expect from a property of this caliber.||One of the most noticeable issues is the lack of warmth from the staff. It’s a small detail, but telling: rarely does anyone greet you first. Both my husband and I have had to initiate hellos or acknowledgments with staff throughout the hotel, whether we needed assistance or not — something we never experienced at the Park Hyatt, where hospitality felt genuine and proactive any time of the day.||More concerning, however, were the moments where we actively needed help. One night, my husband needed to hail a cab late in the evening, and not only did the staff fail to offer help, they showed clear attitude when asked directly. For a luxury hotel, this is unacceptable.||Just last night, our family of five (including three young children) was getting out of a car with several bags — not a single staff member stepped in to offer assistance. It honestly felt like our presence was a burden. That sense — that we’re somehow inconveniencing the staff by simply being guests — has been a recurring theme during our stay.||We came here with high expectations, thinking we’d be treated with the level of service Four Seasons is known for worldwide. Unfortunately, it has been quite the opposite. Had we known this would be the experience, we would not have booked such a long stay here. It’s a shame, and frankly quite disappointing, to feel this way while still staying at the property.||We never leave reviews, but this stay warranted one. We hope management seriously considers how far this property is falling short compared to not just global standards, but even other luxury hotels in Seoul.

We stayed at the Four Seasons Hotel Seoul for one night from June 21 to 22, and once again, it was a truly wonderful experience. This was our second visit, and we returned because our daughter had such fond memories of our previous stay. This time was even more special.||We booked a Deluxe Room with a Palace View, and waking up to the sight of Gyeongbokgung Palace was absolutely breathtaking. The location of the hotel is unbeatable — just steps away from iconic landmarks like Gyeongbokgung, Cheonggyecheon Stream, and many other cultural attractions.||What stood out most during our stay was the warm and professional service from the staff. Everyone we encountered was genuinely kind and attentive. It was our daughter’s birthday, and the hotel took great care to help us celebrate the occasion, which made her truly happy and created a memorable moment for our family.||The breakfast buffet was another highlight. It was of excellent quality, with a wide variety of fresh and delicious options. Our daughter also loved the indoor swimming pool, which includes a warm jacuzzi and a dry sauna — perfect for relaxing after a day of sightseeing.||포시즌스 서울은 여전히 저희 가족이 가장 신뢰하는 도심 속 최고의 호텔입니다.|다음 서울 방문 시에도 꼭 다시 찾고 싶습니다.