Four Seasons Hotel Singapore

We held our wedding at Windows East, and it was a wonderful experience from start to finish. The venue was beautifully set up, creating the perfect atmosphere for our special day. During the planning stages, we were well taken care of by Ivy and later Clara, who were both patient, responsive, and reassuring throughout the process. On the actual day, our banquet manager, Constance, impressed us greatly. She had clearly studied our plans carefully and ensured everything ran smoothly. It gave us peace of mind knowing she was on top of every detail. The food was delicious, the service was commendable, and the team was warm and attentive. Not forgetting our bridal suite which was spacious, classy and beautifully decorated for our joyous occasion. Our wedding went perfectly, and we are truly grateful to the team at Four Seasons for making it such a memorable celebration.

We had our wedding banquet at Four Seasons Hotel Singapore, and we are truly so grateful for the experience. From the very first meeting, the team made us feel supported, cared for, and completely at ease — which meant everything to us on such an important day. A heartfelt thank you to Ivy, our sales representative, who walked with us patiently through every step of the planning process. She was always responsive, thoughtful, and reassuring, and her attention to detail gave us so much peace of mind leading up to the wedding. We are also incredibly thankful to Yazid, the banquet manager, whose calm and confident coordination on the day itself ensured everything flowed seamlessly. The ballroom was beautifully set up, the food was delicious, and the service throughout the evening was warm and impeccable. Many of our guests shared how much they enjoyed the atmosphere and hospitality. After the celebrations, our comfortable two-night stay at the hotel was the perfect way to unwind and savour the moment as newlyweds. Thank you to Ivy, Yazid, and the entire Four Seasons team for going above and beyond to make our wedding day so meaningful and unforgettable. We couldn’t have asked for a better place to celebrate such a special milestone and would wholeheartedly recommend this hotel to anyone planning a wedding or special occasion.

We dined at Jiang Nan Chun, the hotel's Cantonese restaurant, on Saturday, 21 February at 8pm, booked by friends visiting from the US who were staying at the Four Seasons. Unfortunately, one of our friends fell seriously ill and was unable to attend the dinner. The service was the main disappointment of the evening. One of the waitresses — possibly the manager — appeared visibly impatient while taking our order and gave the impression that she could not wait to be done with us. She also commented that we had ordered “too little,” which felt unnecessary and came across as condescending, leaving us uncomfortable as diners. In addition, when we asked about credit card promotions, we were given a flat “no” without any explanation. After later noticing promotions advertised on the DBS website and probing further, the response shifted to a vague verbal comment that “maybe Chinese New Year, no promotions,” with no clarity on terms or conditions. The lack of a clear, courteous explanation — and the dismissive manner in which the query was handled — suggested either unfamiliarity with the promotions or a lack of willingness to explain. A more informed and polite response would have been appreciated. The food, however, was excellent and ultimately the saving grace of the experience. The dishes were refined, well-executed, and fully deserving of the restaurant’s strong reputation. The kitchen clearly operates at a very high level. For a restaurant of this calibre, service should match the quality of the food. While the cuisine was outstanding, the service fell short of expectations, resulting in a mixed overall experience.

I had a wonderful experience at the Executive Club Lounge at Four Seasons Hotel Singapore, and I’m especially grateful to Vienna and Sean for making my birthday celebration so special. They were warm, attentive, and incredibly thoughtful throughout our visit. They consistently anticipated our needs and went out of their way to ensure we were well taken care of. Their service felt personal and sincere, not just routine. Vienna and Sean truly embody genuine hospitality. Their amazing service made the celebration even more memorable, and I’m very thankful for their kindness and care.

I had a really pleasant stay at the Four Seasons Hotel Singapore. The staff were very friendly and the service was great. The room was clean, comfortable, and nicely designed. The hotel has a calm atmosphere and the facilities are good. The location is also convenient, though not everything was super close by. Breakfast was nice, but I felt the variety could be slightly better. Overall, it was a very good experience. Just a few small things could have made it perfect, but I would still recommend staying here.

I booked my room through American Express Fine Hotels & Resorts. I was able to check in as early as 9:30 AM, which was perfect since I had an early flight. I also received an upgrade to a room with a better view.||I really liked the room design and furnishings — everything was modern, stylish, and well-maintained. The view of Orchard Boulevard was especially stunning at night.||The breakfast buffet offered a wide and delicious selection. However, the à la carte menu could have had more variety, as it mainly consisted of different egg dishes.||The staff and concierge team were extremely friendly and fulfilled every request. A special mention goes to Helen, who was particularly attentive.||Overall, I had a wonderful stay and would highly recommend this hotel to anyone spending a few days in Singapore.|I am already looking forward to future stays at Four Seasons hotels.

Overall, most of the staff were absolutely fantastic and exceeded expectations! The room was fine, pretty standard. The pool water temperature and lounge chairs on 3L were great, but I hope the pool design itself can be updated a bit.||I want to give special praise to a few staff members: Mervin Tham at the front desk not only helped me several times over the phone, but when we met in person for the first time, he heard my room number and immediately remembered my name and what we had discussed before. I was very touched, he did an outstanding job!||Next is 子洋 (Zi Yang) from Concierge. He patiently planned out places I could visit, recommended times, and good food to try, all based on my travel preferences. He even printed out a guide and added handwritten notes. It was extremely detailed, considered all the small things, and I was very moved!||Also, Xiao Cheng from the laundry department. He not only came to the room to understand the situation and give advice, but he also proactively considered my check-out time and travel plans, arranging for my laundry to be returned quickly at a time that wouldn't interfere. I'm truly grateful.||And when I was leaving, the front desk colleague who remembered I had a sunburn—I regret not getting their name. Mervin was there at the time, so he probably knows who I mean.||I also tried the 90-minute pedicure with foot mask. To be honest, the room was a bit small, but the scrubs and skincare products used for the treatment were very effective, and the chair was a massage chair. The therapist was from Malaysia and was very talkative.||If I come back next time and have more credits to spend, I'll probably try the restaurant.

Lovely friendly hotel. Nothing was too much trouble. The breakfast was set out really well with more than enough for anyone's taste. Our room had a great view of the city. Next to the tube station so we could get around easily. We really enjoyed our stay there. If we ever return to Singapore we will not hesitate to use this hotel again.

This is one of my favorite hotels to stay at during our visits to Singapore. Everything about it--the staff, the ambiance, the buffet, and its close proximity to my favorite mall and shops on Orchard--makes it the perfect place to stay. This is our second time staying here while visiting friends. The staff is warm and inviting, and the atmosphere makes it feel like a home away from home. They go above and beyond to ensure you are comfortable and well taken care of. A special shout-out to Vivian for making us feel special and tending to our needs!

Great location. Well appointed and large rooms. Great housekeeping service. Concierge team not responsive, not resourceful.

I must admit staying in the Four Seasons, even making a reservation, is a study in how the hotel service industry should work all the time. Unfortunately there is only one hotel chain that does it not only well but consistently well. There is some back story to this but here goes. I found an excellent price for the hotel for two nights in Singapore through hotels.com about one month prior to flying out. About a week prior to flying I receive a message from the hotel about my arrival and if I needed transport to the hotel. Since my brother was picking me up and I was arriving at around midnight I would not check-in until the standard check-in time of 3 pm. They offered me a room for an extra night but I declined. A week later I jumped on the plane and headed out. During my stopover in Tokyo Narita Airport, I had a 7 hour delay thanks to a receding typhoon. Of course I did not get into Singapore until about 7 am in the morning. My brother could not pick me up but since I grew up in Singapore it was big deal for me to grab a taxi. Arriving at the hotel I was going to have them store my luggage and I would check in, I hope, a little earlier that 3 pm. I was prepared for the worst. Firstly the bellman who opened by door knew my name and knew I was arriving at that time. The girl checking me in also knew my name and told me that my room was ready at 7 am and I could check in and catch some sleep. Holy cow! I was blown away at the service and some good luck. I ate at the hotel restaurant twice and I will write a review right after this. The room was a deluxe room and it was beautiful and spacious at hotel rooms go. My entire two night stay was excellent and very satisfying. So why the 4 stars? A couple of things bugged me that could be easily corrected. Firstly, they were pipping this sandalwood (I think) scent on the floor and room that I was staying in. Problem was it was way too strong and it made me cough needlessly. If they cut it down by at least 50% or more, it would leave a hint of sandalwood without being too overpowering. Secondly, the room was very cold. Granted Singapore is a very hot country especially in the daytime but it was freezing inside. It took me a while to find the right temperature (74 F) before I felt cool and comfortable. Small issues that made the stay less than perfect. Anyway I do promise to check-in to the Four Seasons the next time I travel. One other thing I still love the electric window shades... so cool...

There are lots of great places to stay in Singapore and I really loved this hotel. The location is in the financial district, so it is much more relaxed than the super touristy locations (Marina Bay) and the level of attention and service here are outstanding. I was able to book ahead and get a good rate online that also included their absolutely outstanding breakfast buffet that was really really good. The rooms were very comfortable, the shower and bathroom were excellent, and the hotel is in fantastic condition.

A wonderful Four Seasons hotel with the expected 5 star features, including a wonderfully comfortable bed and excellent guest relations. I stayed in the executive suite and was very impressed by the size and layout of the room. The Four Seasons is perfectly placed near Orchard Road. Perfect for dining, shopping and exploring. A wonderful stay in the vibrant city of Singapore.

Actually, 4.5. Stayed here 3 nights with family. I wanted to stay in the marina area but my brother-in-law wanted to stay here because the going rate at the time was so reasonable. Arrived in the early morning hours and they accommodated us with an early check-in. Room was very nice with double sink, separate bath and shower, and nice view. I was a little surprised at the worn carpeting in the active areas. I used the gym which was small but satisfactory. About average for the size of the hotel based on my past experiences. Swimming pool is modest. We didn't eat at any of the hotel dining options. Staff service was excellent as expected for a Four Seasons. I was going to give 4 stars but the staff service was so outstanding. I couldn't justify giving 5 because, the hotel itself was kind of a let down. No issues but no sense of awe compared to some other 5 star hotels I've stayed at before.

Where do I start? Sherona Shng hotel manager, welcomed us while checking in, greeted us leaving breakfast. Room was comfortable and luxurious as well as bed. Ritz Carlton should train there staff here.

We arrived after 36 hours of travel and 5 airplanes and everyone at the hotel rushed to make sure we had a place to rest and relax. We were even offered a premier room right away even though it was 8am and check in was not until 3 pm. Excellent service and very good room service too. Beautiful pool area on an upper floor.

Stayed for 3 nights there during our vacation in South East Asia. Let's start with the positive. Service was immaculate, vintage Four Seasons. I can't remember better service at other locations. At least it would be equal to the others we stayed in LA, Vancouver and Jakarta. These would include almost every part of their crew, which is pretty good. Most of them even remember my name, which is kind of awesome. The negative is only one, but pretty big, which affected my ratings, otherwise I would put 5 stars definitely: the room is tiny, kind of like the Marriott or Sheraton size. Don't get me wrong, still luxurious.... This is a huge negative, since none of the Four Seasons and Ritz Carlton rooms we stayed in were this small. Literally half the size of the next smallest one. This becomes even more glaring when we just got back from Bali Ritz with 1000sq ft room with pool outside our room. The beds were 2 twin size, really, I thought they don't make that size anymore, at least not in US. We normally had 2 queen size beds, and in Bali and Jakarta's Ritz' we even got 2 king size in the room. To be fair we had to settle with 1 king size bed in Four Seasons Jakarta too.... They need to tackle this soon, customers from North America will expect more than this accommodation from Four Seasons....

highly recommendable I am really positively surprised about this Four Seasons Hotel here in Singapore, where I am (just at the moment) for 13 nights. The infrastructure is nice, maybe not the newest one, but very much ok. The two pools are clean and not crowdy. The meeting room on the 20th floor (where we had working sessions) and the break out rooms on the third floor are very well set up. Breakfast buffet is amazing - maybe too expensive if you don't have it in a package. We also had the opening dinner and one lunch there, and the food served also was really good quality. Internet WLAN is working very well. Beside all this, what impressed me most is the service quality of all employees. It's really about customer centricity, it's about the small details like the cook already on the 2nd day remembering how you'd like to have your eggs, the door man asking how the morning run was and bringing you a bottle of water, the laundry even delivering faster then expected asf asf. Yes, sure, there are also some minor things which could be improved, e.g. (unfortunately very often seen in hotels) waste under my bed (still there after one week). So, I'm happy to still remain here for four nights.

I just found out that Yelp is now in Singapore! One of my favorite Asian places in the world :) I am dedicating my first Singapore review to the Four Seasons Hotel, a place that created memories for my husband and I. We got marrried in Chicago couple years back but also decided to have a second celebration and wedding reception in Singapore because we had family and friends in Asia who could not make the transpacific flight to Chicago for our wedding. Maria Gotoking, the event planner at the Four Seasons, had been a great pleasure to work with. Thanks to my in-laws who initiated contact with her, my interaction and communication with Maria went seamlessly via emails eventhough we were thousands of miles apart. She was extremely professional and accommodating to all our questions and needs. Granted, I'm sure she has worked with many different clients in the past for events at the Four Seasons but we genuinely felt that she cared. I had very specific ideas on how I wanted the ballroom to be decorated with some additional items based on the theme of my wedding and although she recommended an in-house contractor that we could use for installation of those items, we didn't go with that contractor because of the cost. However, throughout the entire time, Maria was understanding and repeatedly mentioned that we did not have to use the hotel's in-house contractor for installing our own custom decor, and that we were welcomed to use our own contractor. We liked very much this flexibility. The day of, everything went smoothly and the staff during the reception were extremely courteous and professional. We stayed at a suite during our stay there and it was beautiful. There is also turndown service in the evening. Our experience was reflective of what we would come to expect of the Four Seasons hospitality brand.

Even standard rooms are wonderful - large, well equipped, king bed, great linen, lovely bathrooms with separate bath/shower, quality toiletries, hi tech TV etc. Hotel offers two in room wifi options - a slower one which is free (which I found perfectly fine for email and web) and faster one which is chargeable - a nice touch. Did not eat much in the hotel due to other commitments, but did try room service which was also excellent, but fairly expensive relative to the accommodation cost (but not out of line with hotels of this standard)Hotel gym and pool are up with the best. Gym is very well equipped, but very quiet (perfect combination !)