Dumpling21419697
Google
The experience was perfect even before we arrived. Through the FS App, our questions were addressed promptly within minutes and the team effectively resolved them. For one, the team competently handled a request for music practice rooms just one day before our stay. | We were warmly welcomed by staff who took our bags and held the door open, a consistent gesture throughout our stay as we were always greeted with a smile and welcoming words. Check-in was smooth and efficient, with acknowledgements to our personal requests. | The room was thoughtfully designed and spotlessly clean, even the hidden wall corners lacked a trace of mold or grease. The Four Seasons bed is one the most comfortable beds that I’ve ever slept in, and the hotel provided so much cloudy pillows with even more options to select from. Special thanks especially towards the impressive and hardworking housekeeping staff, for they maintained our room in pristine condition everyday with thoughtful touches such as providing extra tissues and tidying up our charges (even once with a leather strap). Turn-down service included providing bottles of water beside the beds, floor mats, slippers, shutting the curtains, and dimming the lights to make us feel the most cozy after a busy day exploring the Garden City. | For lunch, we dined at One-Ninety. The restaurant provided a blend of international and local options, though I would encourage further main dish options beyond what’s already included. Despite this, our food was delectable, and the staff were attentive as well, including proactively making us a reservation before the restaurant opened and checking on us frequently during the meal. | We’ve heard great things about the hotel and had high expectations, which were blown out of the park once we actually experienced the stay. Even our stay of 4 nights was not enough to enjoy other amenities. The service was especially impressive as all of the one or two dozens of staff we encountered were hospitable, amiable, genuine, and helpful, perfectly reflecting what the Four Seasons stands for. If we return to Singapore, we would not hesitate to stay at the FS again, and if we have friends or other family coming to Singapore, we would highly recommend this hotel to them as well.