Four Sigmatic Shroom Room

I bought two packages from our Sigmatic, one Protect and one Mood Organic Herbal Teas. Even though I wanted to enjoy them since I paid $20 each, the flavor isn't pleasant, even with honey and milk. But what discouraged me the most was that after a while, the powder became tough to manage. So I will not buy this product anymore or recommend it.

I have been trying to cancel my subscription for one of their mushroom blend products for at least the last 6 months. Customer service never answers the phone. I have emailed them several times instructing them to cancel my subscription. Finally, I called my credit card provider and had them block this company so they could no longer post charges to my credit card and steal money from me. I should have done this a long time ago, but I always just get busy and forget to follow through and make sure my credit card is no longer being billed. I am convinced that they do not answer the phone, reply to voice messages or emails, and refuse to follow instructions to cancel subscriptions intentionally. Their scam is to just ignore customer outreach and make it impossible to to cancel a subscription. These people are crooks. If this is happening to you, contact your credit card provider and block them. I am going to try to get my credit card company to reimburse me for all of the charges of have been charged since I demanded subscription cancelation via voice messages and email.

I stopped in seeral weeks ago to grab some more of my favorite Sigmatic coffee boxes. I was surprised to discover that they've had this collaborative location in Manhattan. I usually order online, but it was cool to get a freshly brewed cup while I was picking up my goods. I experienced very good customer service.

Although I enjoy the coffee , their customer service is horrible. How can a company this size have “4 dedicated people” in customer service. I canceled my subscription last month yet they billed and shipped again this month without warning. ( shipping info does not come from four sigmatic but from a different vendor) I have been calling, texting and emailing them for four days and have not heard back from anyone. Needless to say I will not be buying products from them anymore.

Love mushrooms and the variety of products they have. Mario was super helpful and knowledgeable, graciaas! I got some freebies and samples, can't wait to go back and get more stuff like the coffee and the cacao reishi. Currently trying the creamer.

A highlight of my new York trip for sure! Awesome to discover the four sigmatic products here and it got me hooked on them for sure 👍

Free samples of Foursigmatic products in a cool and cozy atmosphere, will be coming back!

Friendly and helpful service! Very nicely presented location with cool products.