sophiebN4818HD
Google
After looking like it was going to be the trip of dreams, it was far from it. The hotel company had obviously spent ALOT of money refurbishing the hotel, and it was beautifully decorated, however that was about all it had going for it. The lack of staff was noticeable, it was like a ghost town. We opted to have dinner in the hotel, which when we arrived, we were the only ones in the restaurant at 7pm. We were taken to a table, which was right next to a table which was flithy dirty and hadn't been cleaned; with food all over the floor - why on earth they couldn't have taken us to a different table, when the whole restaurant was empty god alone knows!?! For a family hotel, I would say it was far from that. They have their kids club, which you could use, but not sure I personally would want to use that facility. Other than that, you are greeted with a deep pool (both indoor and outdoor!), with no shallow end. No floats for the kids and no atmosphere. PLEASE think twice before booking here. The staff are noticeably under trained, and just don't look like they want to be there! For the money - you could find something ALOT nicer, and a lot more accommodating.