Rebecca M.
Yelp
This review is about the owner or franchise owner of the venue and how incredibly rude he was today. (Ironically, this was our first time to visit and we were there for the indoor farmers market because I believe in supporting local business.) I took my two Boston Terrier's with as I have to other markets. Upon arrival, I was sure to check the door and any other place a sign may be posted for no dogs aloud just as if a facility might also post no weapons aloud. You had neither. I attended the market and bought a few items from local vendors. Many people took pictures of my 2 Bostons, pet them and even posted the dogs on their own social media. The dogs were both well behaved and did not create any problems. Following making purchases, I asked my son who was with me to sit down and have something cold to drink, and to take in all there was to do for a future visit. I approached the bar and purchased water, lemonade and tea. The man who served me was the owner. I chatted with him, talked about the name of the venue, and paid. He asked me how I heard about it and I said from Facebook Marketplace for the Farmers Marker. (He was neither welcoming or friendly but not overtly rude either. Flat is the best description. No problem there.) A few minutes later, he walked by and I said to him that the venue name play on words sunk in with me a little better and I was about to compliment the cleverness and he abruptly says: Are those service dogs? I said no. I'm sorry. I did not see a sign on the door. He defensively said there's TOO MANY ISSUES or the door would be plastered. Really? Too many issues. That's your opinion about your customers? He was within his right to prohibit dogs. 100%. No argument there. However, because dogs are acceptable at many places, it would be appropriate to post your preference especially because I made an effort to see if you had one about the subject. Since no weapons sign posted, I guess I can bring one of those too given carry-conceal laws? I don't understand why you were so incredibly rude. I even apologized and tried to explain. Dollars are votes. I'll advocate to everyone I know not to spend their dollars with you because you lack courtesy, kindness, common sense and customer etiquette. Going farther, I spoke to an employee upon entering about accessing the market as it was my first time there. She did not say a word about our 2 Boston Terriers and rather politely told me how to access. I also made eye contact more than once with a bartender at the back of the venue where the market was held who also said nothing. My son pointed out to you that apparently dogs ARE an issue because you brought it up and you should post a sign to prevent future issues... and your response was to tell us to leave? Your attention to manners and lack of customer care identify arrogance. We were paying customers and would've come back to patronize your establishment and bring friends as I'd never heard of your establishment until I saw the market advertised. Looks fun. Too bad. You behaved like a jerk and it was not necessary. Based on other reviews I've read about you, this is not a new development. Your time in business will be short with the current attitude and demeanor toward people, paying customers, in general, that you obviously possess. At Costco, Walmart, Home Depot, Lowe's and many other businesses, dogs are allowed. Many businesses who specifically aren't down for it post no dogs allowed. I don't take them everywhere but your building is a warehouse hosting a farmers market, not a 5-star Hilton who, by the way, allows dogs. I'd totally respected preference but your way of communicating was off the charts and unacceptable. AND you don't like any one star review on FB so you block the reviewer to conceal it. Epic! Reinforces your bad character.
