Uncorked
Google
Can’t say enough good things about this hotel. The entire concept of it is desperately needed within an industry losing more and more customers to the likes of Airbnb. Especially in the luxury realm: It’s all about the service. Yes, the amenities must be five-star, the food superb. But without the service it all falls apart. From the moment we were greeted here by Hester, then later by Georgia and Colm, we were always made to feel as if we were welcomed guests entering our own home. ||Anything we needed was taken care of. From deliciously cooked meals we could customize to our liking after visiting with the chef, to champagne and other drinks to enjoy whenever and wherever you want them. The”full Fox” option ensures all of that, taking the guesswork out of everything — except where to enjoy your meals, as they can set you up pretty much anyplace on the property you want.||Minimal number of rooms means relative privacy at all times on the beautiful, ample sized property in a secluded setting. And if you want to leave the grounds, they will drive you to either of two nearby towns in a private car and pick you up when you choose. You can also be driven to their sister property to enjoy complimentary use of their spa pools or arrange spa treatments. ||Our room (Maple) was very spacious and well appointed with luxury furnishings and bath products as were other room types we were shown. And the common areas of the hotel were also updated with lavish furniture and other design work representative of an old English manor without looking worn and tired. We have already booked to go back for three nights in December right before Christmas and that is no small task as we live on the West Coast of the U.S.||So, it needs to be a special place to get us to keep making the trip over and this has the look and feel of a special place.||But again, it’s the training of the staff and the hiring of certain personality types that makes this hotel worth it. They care about your enjoyment and it comes across. Other luxury hotels should take note of this often overlooked feature. You can have the biggest rooms, nicest furniture and fanciest dining rooms and it all gets lost if the employees treat the guests like commodities. That doesn’t happen here. We can’t wait to return!