Eli H
Google
I had booked F.P. Journe for dinner last night as someone interested in both watches and cuisine. Having read the review, I was extremely excited for my visit. Unfortunately, the meal and service left a few things to be desired. This was just my experience, and unfortunately, one too many things to overlook as I usually do not write reviews, good or bad.
1) My water was initially poured, and then never refilled again for the remainder of the meal. Solo diner, multiple waiters looking to see if I’m okay, and not once was my glass refilled when empty.
2) The fish/caviar course was originally presented one way (with the fish above the foam and caviar sitting on top), but was set down awkwardly and the dish fell over. Waiter went to get a new plate, which is totally okay. However, the dish was then presented entirely differently visually. The fish was now sitting below the foam. Was this dish remade, or did they simply “fix” my existing dish.
4) The bread course was brought to my table was I was in the restroom. Again, not a huge deal but I’m solo and it would’ve been easy to wait 60 seconds till I sat back down and it could have been presented to me.
Dominique is serving up some delicious food, but unfortunately for me personally, much was left to be desired on the service side of things. I did not feel the efficiency and seamlessness of service that usually occurs at this level. I think at the price point, these are little things that shouldn’t happen.