Fraser Suites Sydney

Hi I am Henry J i would like to share a wonderful first stay with truly warm hospitality This was my first time staying at Fraser Suites, and the experience left a very strong and positive impression on me. From the moment I arrived, the Manager, Fera, and his colleagues provided a genuinely warm and welcoming experience. The check-in process was smooth, friendly, and professional, making me feel comfortable and well taken care of right away. What truly stood out was the attitude of the staff. Everyone was smiling, cheerful, and approachable, whether it was the housekeeping team or the night shift staff. Even late at night, the atmosphere felt friendly, calm, and safe, which made the stay even more enjoyable. The room was clean, spacious, and very comfortable, reflecting the high standards of the property. Overall, this was a memorable first stay, made special by the kindness and professionalism of the entire team. Thank you to the manager, Fera, and all staff members for such a lovely experience. I would definitely return and highly recommend Fraser Suites to anyone looking for comfort, great service, and genuine hospitality.

We stayed for 1 night for our 10th Year Wedding Anniversary. Our room was upgraded and we were given some compliments. It was very lovely from the staff to give us a congratulation card as well. Our stay was fantastic and very cozy. The breakfast buffet was excellent which we included in our booking. Thank you so much for everything. We really appreciate our one night stay very much.

Had a fantastic stay at Fraser Suites on Kent Street, Sydney. From the moment I arrived, the experience was smooth and welcoming. The rooms were clean, comfortable, and well maintained, making it a very relaxing stay. I would especially like to mention K.T who provided truly exceptional service. K.T was incredibly friendly, professional, and always willing to help with anything I needed. Their attention to detail and genuine care made me feel very welcome and well looked after throughout my stay, and then there is Kevin who was exactly the same if not better, I felt as though both K.T and Kevin are cut from the same cloth of superb customer service. Actually all the staff here are fantastic! Overall, Fraser Suites exceeded my expectations, and the outstanding customer service really made the difference. I would highly recommend this hotel and would definitely stay here again.

As this was my first trip into Australia, staying at the Frasier Suites made it all the more amazing! The staff were excellent, helpful and the room delightful. Location was perfect, in terms of dining, groceries and travel. While I admit the views could have been better, but seeings how we are in the middle of a built up area, I can't really complain. Nonetheless, I could not have hoped for better accommodations for my first visit to Sydney, Australia.

We stayed one night at Fraser Suites. Our stay was comfortable, and I was glad that we could make a booking few hours before showing up. The staff were friendly. The location is amazing! There are so many good restaurants around! The room was better than I expected in some ways. There was a full kitchen with everything you need to cook! There was a laundry with a dryer. Another thing I liked was that they had a pillow menu! We stayed at level 14, and even at that level, the view wasn’t very good. If we looked outside the window we just saw bad graffiti. So if you want to be able to look out the window and have a good view to look at, I’d say you need go past level 20. The room was tidy, and comfortable. I had a good sleep. The curtains might not reach each other fully, so be prepared to use a hair claw clip! They have a good gym and swimming pool. The wifi was fast.

많이 고민하고 정한 호텔인데 뷰도 좋고 깨끗했어요. 시티뷰 좋아하는 분들께 강력히 추천합니다! 😁👍🏻 I booked a One Bedroom Deluxe Apartment, and I really appreciated being assigned a top-floor room with the exact view I was hoping for. It was a bit disappointing that Christmas fell on a cloudy day, but the stay was still so satisfying that I would definitely like to stay here again next time. The staff were friendly and helpful during both check-in and check-out. Thank you, and wishing you a happy 2026!

Overall - another good Fraser location- near everything in downtown Sydney. Staff was friendly and helpful. Room can be a little cleaner- when we entered it was a little dirty at entrance hallway. Not new building- so we expected something off. Bathroom tiles definitely need extra cleaning- not gross but dated. The plug sockets are weirdly in odds with the universal power adapters. And light switches are positioned in odd spots- not where you expected, egomaniacally. Quiet on the 22nd floor. I will return because room was large with washer dryer kitchen like an apartment. I am loyal to the Fraser brand.

Got Bumped from the Crowne Plaza due to it being over booked. Turned out to be a blessing as this place appeared to be so much better. Stayed here for 3 nights at the end of a very long holiday. Hotel location is fairly central on the edge of China town|Room was spacious and the bed very comfy|Reception was very good

A decent business hotel and I was fortunate to stay in one of their best rooms with crazy views (see pics). We used my room for a number of meetings which worked out great, except... for the catering. Both their in-room dining and catering services left much to be desired. For dinner one night I wasn't feeling well so I stayed in and ordered a burger, it was a sad rendition of the American classic. Also when they'd catered our coffee one morning they brought us a large French press, enough for 3-4 cups, fine for one person, but our group of 10 looked like they might attack if we didn't get a quick refill... which came 20 minutes later.

Giving this hotel a 5-star almost solely because of its breakfast which was AMAZING!!! Granted, this was the only hotel I stayed at while in Sydney/Australia so I don't know if all hotels are like this but from talking to other people this breakfast really is pretty great. When you first walk in, someone asks what kind of coffee/tea you would like and starts that for you. The assortment of pastries and food is phenomenal but two of my favorites were the bacon (what I am more used to calling Canadian ham) and the poached eggs. DELICIOUS. I really would stay here just for the breakfast.

This is a very nice establishment, rooms were dressed every clean, spacious rooms and immaculate gym and pool facility. My girlfriend and I enjoyed a night in the executive appartment suite, reception staff was very kind and helpful insisted us with every need with a smile and positive willingness to help. We ordered room service as we do in every place we stay at, their crème brùlèe was to die for try not over odering, it is a great temptation. Down sides to the food is there's no late night food service if there was it was not advertised very well. The sleep was amazing, the beds leave you feeling refreshed and energized. No selection of movies listed in the hotel or on the tv, not even adult movies which is always fun when you and your girl want to experience a every intimate night.

Sydney Quarantine Yelp review: Ate at Fraser Suites for lunch today and if I could rate them higher than 5 anaemic thumbs up I would! I ordered the mystery lunchbox, mainly because no other choice. Secondarily, no other choice. What did I eat? An iconic Aussie meat pie, of course! If I closed my eyes it was like I was sitting at The Lord Nelson... without the glass of Savvy B and old man shouting the winner of the next race at me. One thing that could be improved was how to eat the pie whilst wearing my surgical mask. My server, who I never see, was full of personality and very knowledgeable about the menu. If we are preventing the spread of disease they are allowing the spread of butter on my bread!

So far our stay here has been great! The hotel is modern and comes with all of the amenities. A bar, 2 refrigerators, washer and dryer, microwave oven, stove, sink, dishes, pots & pans, 2 TV's, table, desk for a work station, closet space and robes. Includes unlimited wifi, They offer a gym, bridal store, indoor pool, hot tub and sauna. They also offer a breakfast buffet which is daily from $28-32 per person, per day which is kind of pricey but it's a buffet. The housekeeper cleans our room and replenishes our towels, soap and tissue everyday and the customer service has been friendly. We have two more days here but if it continues this way, I will have no complaints. Overall 5 stars!

Fantastic Service. At check-in they were really helpful with securing the earliest checkin available. Whilst we waited for our room to be available; they provided access to the leisure facilities, provided us with tips on where to go for breakfast and gave us a geographical view of the area with the aid of a map they gave to us. In no time we were in our fabulous room with a breath taking view of Darling Harbour. The room was clean, facilities A1 and the bed was extremely comfortable. The breakfast buffet provided some good variety and was at the 5 star standard I am used to. The room service menu was the only flaw during my stay a few errors... It appeared they may be overly accommodating vegetarians - even the Rump Steak was vegetarian! For those that like to keep in shape, Fraser Suites has a well equipped gymnasium with a very impressive indoor heated lap pool which I made good use of. A hot Spa bath is also available to wade in, if that's your thing, and a Sauna. Overall a pleasant stay in a great location with excellent service. I will return!

I stayed here with the missus and we both loved it. The staff were all very welcoming and helpful. They have great room service and for those who want to keep fit, they have a decent gym. The rooms are very clean and have a instant walk in and feel like your home feel.

I stayed here for 6 nights on business travel. Great location for me as my office was only a 5 minute walk. Everything is pretty much in close proximity in terms of cafés, restaurants and stores. George Street is only one street over so overall not a bad location. For tourists who may want to visit the main attractions like the opera house, darling harbour, etc. you'll need to take some form of public transportation. I actually just walked all the way up George street or took a cab. Staff is very friendly and willing to help. They have adapters if needed for international travels, so just ask the front desk and they'll provide. I stayed in a one bedroom deluxe apartment. Very cozy, more space than I needed. There was also a washing machine and dryer if you need to wash your clothes. Gym is 24 hours but like any other hotel, its pretty limited in terms of weights. They only have dumb bells and machines. Haven't tried out the pool but seems to be nice. Elevators are a little slow at times and room service was probably my biggest thing. They took nearly an hour to bring my food. Maybe it was just my luck but they said they were having a busy night. Overall I wouldn't mind staying here again.

This hotel is modern and comes with all of the amenities. We stayed in a upgraded suite with a mini bar, 2 refrigerators(one small and one full size for groceries), washer and dryer, microwave oven, stove, sink, dishes, pots & pans, 2 TV's, table, desk for a work station, closet space and robes. Includes unlimited wifi, the gym is very basic but has all you would need for a good workout, indoor heated pool is appx 20m, hot tub and sauna. They also offer a breakfast buffet which is daily from $28-32 per person, per day which is kind of pricey but it's a buffet. The housekeeper cleans our room and replenishes our towels, soap and tissue everyday and the customer service has been friendly. It is centrally located in the Sydney CBD and very close to the subway/metro system and plenty of restaurants. We also lucked out and got a suite on the top floor with amazing views of the city!

I stayed here for three nights with my family which was great - we have three children with us and the room was great and well located. The gym was nice and the pool has windows that look down two to three floors below which is very cool. The staff is extremely friendly and helpful. The hotel location is good, particularly once you understand the short cuts to the major sites which took us a few days. My only complaint would be the breakfast which was mediocre and ridiculously expensive for the five us which was rather frustrating since the message when I called down to ask if it was included in the price implies it was, but we booked thru Expedia and understand that does not usually include breakfast. I have now stayed here with my family as have my parents and sister who also enjoyed staying here. We would stay here again and recommend the hotel to our friends, particularly for those traveling with more than two people as the rooms are very well set up to accommodate three or more people.

Great hotel but lacking in fire safety. During my stay of 6 days, there were two fire alarms that woke me up at night. No announcements made, no guidance to the exits, no news on what was causing the alarms to go off. Both times I exited in my PJs and felt pretty frustrated with the whole ordeal. This would be my one critique to improve the customer experience...Communication and Guidance during an emergency.

I've stayed at this hotel previously and was impressed this time as I was the last time. We needed a triple option which is so hard to come by in sydney and ended up having interconnected rooms which felt more like a super large apartment with different sleeping quarters. We stayed on a high floor, great views of darling harbour, room is huge compared to a lot of other hotels in sydney, clean and comfortable. Beds are really cosy too. The location is very central with nearby shops all around. Staff were professional and friendly I'm happy to come back again and would recommend this place as great value for money.

I am not a easy marker and would not just rate it 5/5 for no reason. Great gym and pool. As clean as it gets and very helpful staff nothing to fault.

Really enjoyed staying here. Stayed in a suite on one of the highest floors of building. Clean, friendly and helpful staff. Breakfast in the morning was great!