Ria A.
Yelp
Update: forgot to mention, and now the business owner has commented, I realized I should update - Fratelli's did try to deliver a ribbon for me to add to my cake after the fact, which I guess was something. Unfortunately was not sure what to do with this ribbon - the business says this is how the cake is normally decorated which is totally fair except my parents explicitly asked for some sort of flowers or decoration and made sure to spell out my name carefully when ordering this cake on the phone (it's not an easy name to spell for most I guess). So I'm thinking the person on the phone who they ordered from just ignored them. Also if this is how the cake is normally decorated how do they add the personalized ribbon? Under the strawberry? Around the cake edge? That part still doesn't make sense to me. When they delivered this ribbon, I immediately realized the ribbon was too big for the cake and asked the delivery guy if they had any advice about adding this decor to the cake, especially given the cake was already decorated in the middle with a strawberry. He looked super confused and was like, sorry I just deliver, I can't help with that. Which is fine, but I pretty much took the ribbon, appreciated that maybe they did write down how to spell my name right, and then threw the ribbon away. It did not fit on the cake, it definitely was set up to hang off the sides such that you got half of the Happy on the cake or half of my name. Whatever. I'll go to Fratelli's again probably because I do like their pastries but not for cakes.
Also my parents felt so bad they added an order of chicken parm calzone when they delivered the ribbon. I don't have the heart to tell my parents that the calzone is just ok, and kinda bland.