Jacquie H.
Google
My husband and I have done most of our grocery shopping at fresh foods ever since they opened. We can get a lot of things cheaper at Walmart in Fort Morgan, but we prefer to support local businesses. But that’s a two-way street, they need to support us as well. We spend on average between $5000 and $6000 a year at their business, but no more. My husband bought two loaves of the wrong kind of bread, and I took them back to trade them for the right kind. One of them was a little smashed up from the way I carried it in, and the customer service lady refused to take it. I have attached a picture of how it looked by the time I got it back home. The scrunched up thing was just temporary because of the way I carried it. I couldn’t believe that good loyal customers like us who were trying to support their local business would be treated this way, over one loaf of bread. And she wasn’t particularly polite about it either. Pretty rude in fact. I now have a loaf of bread that I can’t eat. Henceforth, we will be taking our business somewhere where they support us as much as we support them. Maybe next time they’ll stop to ask whether the price of a loaf of bread, that had never been opened and wasn’t even damaged, was worth losing all this business.