Freshii

It is a food court, so the place kinda matched my expectations. This place were the only gluten friendly we found, so we ordered the ”kale” caesar with chicken. I say ”kale” bc I couldn’t find any (but there were some leafy greens… no kale though). Tons and tons of quinoa, would’ve been better with twice the dressing which was kinda nice actually, but not enough to earn 2 stars. Also they do not seem to have a water filter so the soda tastes like a swimming pool. The cashier seems to really hate her job.

I purchased soup, for me to consume in the mall. They still gave me in the to go Tall container and when I asked for a bowl, they refused. I asked for the salad bowl or salad container, they said they don't have any. Quite dumb to drink soup from this container. At the mall food court.

Food was good. Try warm dishes with spicy like buffalo satay. The service was okay. We ordered two dishes with chicken. But when we got one of the dish did not had chicken. We took it to the table and then realized that it did not had chicken in it. We went asked the person and she added the chicken after verifying the bill. No apologies for that. It was not so busy either.

The bowl that I ordered was very good and tasted amazing. It was the teriyaki chicken bowl. This is a great option to eat at if you are looking for healthy food. I also got the chia pudding that was yummy too as I like coconut. I will be back for sure!

The biggest complaint is trying to figure out what to order. All looks wonderful!

I had ordered a poki bowl from this takeaway outlet from Fashion Outlet mall, and they filled the bowl with rice to the brim and added a thin layer of veggies on top. When I asked them if this is how you serve your bowls they said “yes”. And then when they replaced the bowl they filled the bowl not even half way through. And mind you they charged $17 for this. Never getting food from this outlet/chain again.

This is my go place when I'm at the mall, today was a bad experience probably because it was the week end crew. I had the chipotle cheddar rice bow, it was more like a bowl or rice with a few sprinkles of beans. I am vegetarian and I did not add any protein because of the way I eat I always go to freshii. I was disappointed. I went back to the counter to ask if the serving of black beans was what it was supposed to be, the young lady at the counter told me that I actually had two servings. I also asked for a cup of water which was promptly denied (first time as well) Anyways, this review is a representation of this week end crew more than the restaurant itself (I was there on Saturday around 16:00)

I got the spicy Lemongrass Soup. It was different than a few years ago as I remember. It used to be in a large container cup. The broth was weak and the noodles are different, was disappointed. Was so looking forward to this soup for lunch. Will try a salad next time. The veggies with added chicken were great.

I had ordered a poki bowl from this takeaway outlet from Fashion Outlet mall, and they filled the bowl with rice to the brim and added a thin layer of veggies on top. When I asked them if this is how you serve your bowls they said "yes". And then when they replaced the bowl they filled the bowl not even half way through. And mind you they charged $17 for this. Never getting food from this outlet/chain again.

MoFos would not give me a cup for ice water with my salad. They have ice cubes and a fountain soda machine which clearly has a "water" button. Charged me $3.33 for a little bottle of generic spring water. Funny thing thing was that I had a fiver in my hand ready for the tip jar- back into my pocket you turd. Take that Mrs NoIceWater. You see, I care about the environment and my body. Bottled water is bad for both- as it may leech harmful plastic into the water, especially if stored on a hot environment. It's horrible for the environment as your lunchtime hydration leaves a plastic bottle on the landfill for the nest 300 years. Oh, the southwest salad was quite forgettable and the $4 protein up charge for chicken was as cubes of some deli style loaf. yuck That's it. Never again Freshi.

I was walking the mall today around 2:30' I hadn't eaten breakfast or lunch so I was famished. I wanted to try and eat something kind of healthy that's when I spotted Freshii. After perusing the menu items I decided to get a Cobb Salad. (Something a little healthier). Their menu has smoothies, breakfast, burritos, bowls & salads. The Cobb salad was pretty good or maybe I was just hungry. It was a pretty good salad. For a tiny fast food concession stand. I made quick work of it as I was hungry

Extremely poor customer service almost negative. The lady on the counter was rude as hell. Attaching a picture of her for reference if this message ever gets attention of the owner. I ordered a quinoa wrap.. it was ok but the lady had zero interest in working. I asked for utensils, she made a face, I asked for some hot sauce she said it's inside I said I know but I'm asking in the side she gave me a look. The purpose of this post is to get attention of the owner that because of such employees business will be in loss.

I got a text mex burrito with chicken. Its basically a rice wrap. This is way too expensive to be lacking this bad in what is definitely not a chicken burrito.

Getting protein on a work trip is hard for a vegan. Most times i'm just eating lots of veggies, carbs, and bean burritos I traveled to illinois for a work conference and did a search for vegan options. Freshii having vegan protein really saved me. This location is in the mall so it was kind of a hassle to get to it but it was worth it to me. The first day I got the teriyaki twist bowl with tofu. The second day I got the tex mex wrap with tofu (no cheese, no ranch). any bowl you can order as a wrap. overall I was just beyond happy to have tofu available to me while away on business. was it the best tofu i've had? no it had no seasoning and was very bland but with the sauce and some extra salt these dishes were still a great option to have. freshii actually reminds me of a bland version of core life. I just realized recently that we have a freshii 5 minutes from my home in GR. Would I get freshii with all these great options around me in GR? No but I was so glad to have it in Illinois on my trip and the staff there were so kind.

I have increasingly found myself at the Loews Ohare for events and the glamour mall food court is the closest fast option for meals that aren't arranged at the hotel. Since Freshii appears to be the healthiest option (with Kong Dog a close second) I've been ordering lunches at this place. The food tastes decent enough but I'm reeling at the cost. I recently ordered a buffalo bowl and was astounded to find that the "protein" (tofu) added $3.50 to the price. Making it a bowl, whatever that means, added $1.50. I also ordered the small green smoothie which brought my total to over $23. But whatever, at least it's organic. Well... I've been doing some snooping at it seems that they have removed all references to "Organic" from their website and literature. I'm not sure what was in my bowl. To top it off, after sitting down with my meal I realized I needed a cup of water to deal with the buffalo heat (hiccups). When I asked for a cup at the counter to fill at the mall water fountain, they told me that I could spend an additional $2 for a wax paper cup. After spending $23 for a very basic lunch, they couldn't offer a free cup? I could almost understand this if I hadn't ordered a beverage with my meal. But I DID order one of their more expensive beverages! I think it's going to be Kong Dog and ice cream for me next time at the mall. btw, I recognize that pricing and perhaps food variety is probably as much a critique of the mall as it is this particular vendor. I may post a bad review for the mall as well but I think this one is a better review of my direct experience.

Out of the 6 or 7 fast food establishments in the food court, I chose this one because it had the longest line (which is normally a good sign). The menu consisted of salads, wraps, bowls, and smoothies. Out of the food court options, it appeared to be the healthiest. I ordered the Mediterranean bowl and added falafel as my protein. The bowl consisted of quinoa, field greens, feta cheese, kalamata olives, almonds, green onions, cucumber, cilantro, tomatoes, and roasted red pepper sauce. Pros: the bowls are large and have a fusion of flavors. Cons: the price ($15), the falafel had no flavor and was 3 small, Luke warm pieces.

Can I tell you how I didn't enjoy my lunch at this Freshii in the Fashion Outlet mall? Well, too bad, you're going to hear. The veggies were fresh and that is the only positive I could come up with. I ordered the Buddha satay bowl that came with noodles. The veggies were fine, but the sauce was very thin and watery. There was not even a flavor to it so it was definitely watered down. I should have taken a picture of it but forgot to. It is nothing like what is pictured in the photos. As for the wonton crisps, not even a pinch of it. Service was not very friendly either. Their cold-pressed juices are ready made, but tasted better than the entree'. Enough said

This review is solely on the smoothie and the customer service because I never ate here before. Yesterday I ordered the tropical twist smoothie, and I told the cashier to please tell whoever is making it to be careful because I cant have it touch anything with strawberries because I'm allergic. She was very nice about it and put it in the receipt so she can talk to the worker who made it. The receipt literally said "*allergies *see cashier". I found that very nice that she did that because some places aren't that good with allergies. As for the taste, the smoothie was very good. The price was $6.49, though, and I though that was pretty ridiculous. My smoothie had banana, pineapple, mango, papaya, coconut, skim milk, and frozen kefir in it, and it had a very smooth texture. It wasn't the best tasting smoothie I've ever tasted, but it was good and you can taste the fresh ingredients.

Ordered a mango banana smoothie and due to health issues had to remove a lot of the other ingredients. The smoothie they made me was disgusting. It wasn't even a smoothie it was straight up mango flavored water. They told me because I'm doing substitutes they won't return it if I didn't like it. It's going straight in the trash and I'm NEVER coming back here. BLEH

Gross. No flavor in anything. Smoothie taste like ice and water. Completely over priced. Do not recommend

If I could give this place no stars, that would be The best review they could get. I waited for ten min for someone to take my order with no line, and decided to just walk away. How does this place do business without a face always at the front counter? I get that you're busy or understaffed, but just because there is no line doesn't mean you should overlook the one customer standing there waiting to make an order. Absolutely ridiculous way to run a business. Wish I could have tried your food, but won't be coming back to give you guys my money.

I ordered the Mediterranean bowl without any meat, to go, so I didn't see it until I was out of the mall. It was terrible. The sparse lettuce was brown and wilted. All of the vegetables seemed like they should have been tossed out long ago. It was anything but "Fresh" With a name like "Freshli" and pictures of healthy looking vegetables surrounding the store, I thought I was making a healthy choice. The bowl of weeks old vegetables also seemed to be tossed in a gross canola oil. I think a burger and fries would have been healthier and fresher.

I've never been so impressed with food from a mall food court! Freshii had an extensive menu of bowls, wraps, salads, and juices, that all sounded delicious! I ended up going with the Mediterranean bowl and adding chicken. I took it back to my hotel to eat, and even after the walk, the chicken was still hot! It was loaded with so many toppings and was almost to pretty to eat! The staff was friendly, too, and my order was ready within minutes.

Yep. That seems about right. 2 to 2 1/2 stars. The food is fresh, but about as bland as can possibly be. Portions are average, and the price is the usual brand of extortion that you find in food courts. We were looking forward to a fresh alternative to something fried, and are really regretting our choices.

Experience: Freshii is located in the food court of Chicago Fashion Outlets (Rosemont). Staff were friendly and even offered free samples. At the end, I ordered the falafel sandwich (pictures below) w/ additional sauces and ingredients for FREE. Parking: Chicago Fashion Outlets Parking Lot is attached to business. At this time, parking is free if going to the mall. Worth: If you are craving falafels or just a healthier option compared to your typical mall food, then Freshii is good place to go to. Drinks seem good, but was not able to try it at this time. May revisit to try them out.

This is why people don't eat healthy, because places like this make healthy so unappetizing! They got healthy all wrong. If you want to eat healthy here just make sure u get the right flavors. They have RAW broccoli added to warm plates. Plus it's on a bed of rice. This place has potential you just gottta play around with the flavoring.

Today I tried their "Spicy Lemongrass" soup. Two main things wrong with it were, it's not spicy enough. Even my kids could eat it. And it's over priced for what you are getting. Not recommended.

I was surprised to see what appeared to be a very health-conscious restaurant in a food court that was otherwise filled with your typical food-court choices (i.e. pizza, fast food, bad asian food, etc.) The location should have tipped me off about the quality of the food I was going to get. I also should've been suspicious because there was a Freshii open near my house at one point, but it closed very soon after. BUT I was intrigued by the concept, and I also got a free sample of their smoothie, and it tasted decently good (as good as healthy can get). Ordered the Buddha's satay. It is described as coming with rice noodles, carrots, soy beans, broccoli, bean sprouts, and I paid an additional $2 for tofu. What I got (see picture) was actually a giant mound of rather mushy, broken rice noodles with pathetic amounts of the other ingredients (I was actually really close to going back up to the counter because I thought they had forgotten the tofu... but it was actually just microscopic). Flavors were bland, broccoli was WAY undercooked, definitely not healthy (basically had a mountain of carbs). Should've gotten a pizza.

Rosa J.'s parents were in town, all the way from Taiwan (my birthplace and childhood home), so she took them to the Fashion Outlets of Chicago to show them around. I personally don't have much interest in purchasing mall food, but for my health-conscious mom I commended Freshii with reservation. I'm not too crazy about the "flavors" because their food is, for the most part, very bland. I used to visit Freshii sometimes when the mall first opened. I've had their rice bowls, southwestern soup, and veggie wasabi wraps. I decided to change up and ordered their juice and smoothie (Mango Tango & Life Support). I enjoyed their Mango Tango. Who doesn't like fresh juice with natural sweetness coming from the mango? Nevertheless, the price was truly on the higher side: $8 and some change after tax! Well, those who would be able to afford Pr*da, Bur*erry, To*y Bur*h, and some luxury brands can certainly afford Freshii on a regular basis. Their salads are, for the most part, vegetarian-friendly, unless a choice of protein is added for an additional cost. The "Market" salad features kale, genoa rice, cranberries, apples, avocado, and spinach. I wish they included a special salad dressing to boost up the flavor. Overall, Freshii unlikely will get my repeated businesses. It may rank supreme in comparison to other American-Chinese food or some other pseudo-Italian pizza place, but after all it's just a type of franchise that is meant to live at the food court in an American mall.

It was clear that the woman who made my wrap is still learning how to wrap a burrito/wrap. All the proteins were jammed at the bottom of the wrap, which, as I was eating, I initially thought she accidentally made a veggie wrap. When I ate most of the wrap, I found out that the proteins were all placed at the bottom. I know I shouldn't complain about a food court meal, but it was still a disappointing experience.

If I wish hard enough will it come true? Or will I need a Genie for that? I wish we had Freshii in STL. This place is where clean eating happens. I entered the mall thinking I will have to grab a quick fastfood, greasy type of meal but I saw this place and was overjoyed. They have protein choices that came from antibiotic-free animals and their food are simply healthy and wholesome. I had the Buddha's Satay with turkey bowl and it was both filling and delicious. It had some rice noodles at the bottom, topped with some spicy sauce, then some turkey, carrot sticks, green onions, steamed broccoli and purple cabbage. For around $7, they give you quite a bit. I didn't even finish mine... Had to throw the rest away as there was yet more shopping to do! They should definitely open one in STL!

I like the vegan options here- tofu & falafel are protein choices. I got the buddah satay bowl with tofu. It was lukewarm at best though, & the inside of the broccoli was still cold. Had it been hot it would have been way better. My husband got a peanut butter shake & it was a little too watery. I am willing to come back though- the ingredients were great- the staff just needs to prepare the food better.

Yet another Awesome Market Wrap at my second Freshii Franchise! I could eat here every week if it was in my home town, but sadly they're not. A great place for Real Food at a good price. $7.99!!

Ordered the Bogota (I think) Bowl. Was brown rice, a little avocado, black beans, corn, cilantro, grape tomatoes with BBQ sauce. Didn't have a lot of flavor. Tasted healthy! Could have included some seasoning. Maybe garlic. Friendly counter service.

Having frequented other Freshiis (in West Loop, and one in the Loop), I was so disappointed in this one. The teriyaki twist dish is normally delicious, and they added maybe dot of sauce, leaving a bland result. The kale salad was also not a food experience - the dressing tasted synthetic and the kale leaves were wilted. Not going back unfortunately.

I had a short layover at O'Hare airport and was staying in a hotel near this Freshii location. I was searching for something much more healthier than the typical hotel food (hot wings, quesadilla, burgers) and came across this place. I checked out their website and it looked and sounded great. However, that's not what it was. I ordered the mediterranean bowl. Added chicken (extra $$) the portion of this bowl is small for what you pay. Nearly $13.00. It lacked flavor. Very bland. With hardly any of the toppings listed on the menu. Overall I was very disappointed and will not be returning. The middle eastern place next to it probably would have been a better.

im only giving them a 2 star because of the service received. The young man dropped my bag of chips and then picked up from floor and placed right on top of my food. I was so upset. The young man had no clue absolutely no clue that he did wrong and then expected me to eat it. no remorse no apology nothing. The prices are high and food is bland. sorry. Was excited to eat something more fresh not fried and then this happens. So disappointe.

16 dollars for a bowl full of rice, raw veggies and 2 pieces of poor quality chicken. Way too overpriced for what you are getting. I regret spending my money here, just not worth it at all. Might as well get Asian food ...

I eat mostly healthy food and this is my favorite place to eat.The wrap salad and smoothies are soo good and fresh.Hard to find places like this

Worst service, anywhere, any place. I was standing in line looking at their menu board, waiting to put my order in. The employees kept talking with their friends, who came to visit and I just stood there waiting, even after eye contact. My wife stood there for a couple minutes more and got disgusted and went next door to Sbarro's and like an idiot, I waited. After waiting even longer, my wife got her food and was seated at a table and the employee at freshii was still busy talking with her friends, so I just walked away to watch my wife have lunch. Sometimes it doesn't pay to try to eat healthy.

Got the umamii salad with chicken. Came out to $10 even. A little steep for mall food but I think it's worth it for the ingredients in the salad. They also give you a quarter chunk of a whole avocado without extra cost which is also a plus. The salad comes mixed for you. It was well dressed, not too heavy or light. Its a great option if you want something healthier. Its also a bit cheaper overall than their competitors next door.

This is my first time and probably last time I will order from this place . The size portion is ok , customer service bad but what disappointed me was the amount of chicken they put on in their bowls ! It's ridiculous, I barely tasted my add on chicken I requested on my bowl .

Its rare that a restaurant fails on multiple levels. Freshii claims to cater to vegetarian preferences, but my experience of their "spicy" vegetarian "lemongrass" soup was anything but a delightful vegetarian experience. The broth was advertised on the menu as a vegetarian lemongrass broth, but it was little more than barely flavored lukewarm water with vegetables, noodles and mushrooms, with no trace of lemongrass whatsoever. Upon requesting a refund, I was plainly told that because I chose the vegan option (which wasn't even on the menu, so how would I even know to order that?) and that the broth was "different" (and therefore, it was MY fault). The staff basically told me that what was on the menu was not what I had received, which alone should have been grounds for a refund, but they resisted. Coming to the next level of failure- sexism. I did get a refund, ultimately, but it was only after a fellow customer, a man, I might add, came along and repeated almost word-for-word the fact that both the cashier and the manager had just repeatedly told me that there was no lemongrass in the broth I ordered while standing before a menu board that declared "vegetarian lemongrass broth". And then, suddenly, the staff agreed and processed a refund, having resisted the exact same argument from me, a woman. Needless to say, I will not be dining at Freshii ever again. Bad food AND sexism? A bit too much to take.

Good healthy food choices. Should be cheaper. Wish there were more stores and drive thru-s, like McDonald's.

First time trying something from here and coming from a pretty picky eater I'd say its definitely worth a try! I got the teriyaki twist with no cucumber and added chicken as my protein. I recommend getting the sauce on the side not only bc of calorie control but to keep the crispy wontons.. crispy. It's a pretty big serving too. I was full halfway through but kept pushing through bc they do add a good amount of chicken and wontons to balance out the veggies.

I haven't heard about a place that charge you for the Container where the is served I mean.. I was about to get teriyaki bowl and they were about to charge me $1.50 for '' the bowl" probably they must charge for the silverware also

I usually opt for a healthy lunch/ dinner option at the mall. And every time I go to freshi at the mall I promise myself this will be my last! They're very slow, like 10 mins for a salad in a food court. Unprofessional and rude cashier, who would roll her eyes if you ask to change something in a salad and laugh with the girl in the back as if you're invisible and won't see them joking around making fun of your order. Please note I only changed the dressing. That was it. Im starting to think they're not clean as well, I didn't feel good after my salad yesterday. In the past they have forgotten to add chicken, messed up orders. At this point I will no longer go there. Go to MAAZ next to it you're better off with nicer employees.

The food was cold and wasn't even properly cooked well, and the cashier displayed attitude towards me and was extremely unfriendly. I am not going here ever again.

I was excited to try a Freshii while recently traveling to Minneapolis because one is opening in my hometown. Worst mistake ever. The people in front of me seemed very confused as well (also first timers) when the girl working was trying to explain the menu and concept. I ordered a buffalo chicken wrap. The pros- it was huge. The cons- chicken was cold and kind of grossed me out. So much buffalo sauce. I saved the other half of the massive wrap (1. because it wasn't cheap) and it was soggy and leaking in the car within 15 minutes. Nothing seemed very fresh about this place. I am hoping the poor experience was due to it being in a mall...I will definitely give the one that is opening near me a go in the future.

What am I, a rabbit? Such small portions here! Everything was packed with lettuce and vegitables but so much money for what was really a salad on rice. The chairs and tables were not made for a man of my size. Not impressed, could get a better salad at Wendys, would probably just get a baconator though.

Worst burrito I've ever eaten. I got the Tex Mex burrito, which had brown rice, 15 black beans, 10 pieces of corn, 2 dices of tomato, 4 shreds of cheddar cheese, and a stray leaf of cilantro that probably tried to jump ship from being wrapped up in a different terrible burrito. I cracked my teeth more than once on uncooked pieces of rice, because about half of it was nearly raw. I couldn't even eat it. Awful. Even worse, we had to wait nearly 20 minutes for 2 burritos that were inedible. Why didn't I check the reviews before I came?!

I had an awful experience in the food court. I decided to go the healthy route and order a vegetarian wrap from Freshii. First of all, the girl at the cash register was unprofessional and not very knowledgeable. She was just starting off in space as I stood in front of her for a good minute. I had to wave my hand in front of her to get her attention when saying "Excuse me" at least five times didn't work. She couldn't confirm what kind wrap my wrap came in because the wrap that I wanted to order was supposed to be wrapped in leaves but she kept saying that it was a regular tortilla wrap. I also asked her what were the samples out on display and she couldn't give me an answer. After taking my order, I stood there and waited. I waited 15 minutes and there was NO ONE ahead of me. Finally, I flagged down someone and asked about my order and apparently, they hadn't even started. There was at least 8 people back there working and I could overhear two employees talking about their weekend plans. I got a half hearted apology as they finally handed me my wrap a good 25 minutes after I placed my order.

Very unprofessional and rude staff even for a food court restaurant. They also took a very long time to make a smoothie. I orders the peanut butter smoothie and it was not very good. I would not go back.

Ok, I didn't think any place can get a smoothie wrong but somehow they were successful. I ordered a Peanut Butter and Banana Whey Protein and it was pretty bad. The smoothie was watery, not thick, which worried me as a banana and peanut butter protein shake by default should be thick, also, it was warm, smoothies should be cold people. Beware locals.

i really wanted to like this place because the idea of eating healthy in a food court really appeals to me. I ordered their kale and brown rice bowl with chicken, and I'm sad to say that yucky is the best way I can describe it. But first things first. Let me tell you about my experience. I stood in line. There was one person in front of me. No problem. I ordered my food and an iced tea, and after I paid they asked me what size iced tea I wanted. Are they all the same price? That's weird. I said I wanted large, not really knowing what I paid for. Then I moved aside and waited for my bowl to be constructed. That's when I noticed all the flies in the kitchen. There were about 5-6 giant flies flitting around the workers. That's disgusting and I have no idea why. I quickly surveyed the nearby restaurants and THEY didn't have flies in their kitchens. Yuck. So I continued waiting and watching the flies. Four people who were in line after me got their rice bowls ahead of me. Finally a girl came over to me and asked what I had ordered. Apparently mine was still in the process of being prepared. Was it really that complicated, I wondered? My wait was about 15 minutes from start to finish. I was expecting quicker. Everyone else got quicker, so I don't get that at all. So when I finally got my food it was really gross. There was an almost sugary sweet peanut sauce that completely ruined the dish. If that weren't on there, I might have liked it, because the ingredients were brown rice, kale, broccoli, cabbage, carrots, sesame seeds, spinach, and I had chicken added to mine. I am sure the sugar in that sauce took it from healthy to about a billion calories and I would've been better off getting something deep fried somewhere else. Also? It was huge. There was definitely enough to feed two people there, which kind of justifies that I paid $11 for my meal. Unfortunately, after I ate half and was disgusted, I decided not to take the rest home. I was kind of afraid there might be fly larvae in there anyway. No freshii, no likey.

I think their food is overpriced. I got the pangoa which is mostly rice and some veggies. Taste was bland as expected. Smoothie was okay. This place is not for everyone. If you are looking for something tasteful, go get a burger or Chinese food.

antibiotic & hormone free! a bit pricey, but I'd rather spend more to feed my body the better, healthier things tasty Teryaki Twist rice bowl & banana granola smoothie, mmmmm never seems to have a line longer than like one person