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Utterly Disappointed – A Sad Decline from What It Once Was
As a former employee of Freycinet Lodge, I was heartbroken to witness how far the experience has fallen. What was once a place of pride, quality, and attention to detail now feels like a poorly managed shadow of its former self.
Our recent dinner was, frankly, appalling. The meals were punitive in size — tiny, uninspired, and priced outrageously. For example, the lamb racks, only 2, with 3 tiny carrots (Dutch) was $54. The so-called “premium” dishes lacked substance and flair, and my mother’s meal was entirely forgotten. By the time it arrived (almost 30 minutes later), the rest of us had cold plates in front of us, and her dish was overcooked, dry, and completely tasteless. It was such a disappointment that it cast a shadow over the entire evening.
Cocktails were another letdown. There was little choice, and every drink came in those heavy, chunky “men’s club” style glasses — nothing elegant, nothing suited to different preferences. It’s as if they’ve stopped caring about the little touches that used to make the lodge feel special.
To top it off, the fireplaces weren’t even lit, it’s winter!!!!! So, leaving the dining area cold and uncomfortable.
The few waitstaff who were present seemed rushed and overwhelmed, making service painfully slow and impersonal.
I never thought I’d say this about a place I once spoke of so proudly — but I genuinely regret returning. What used to be a luxury, nature-infused experience now feels like a box-ticking exercise designed to squeeze money from guests without delivering value or warmth.
Freycinet Lodge, you can and should do better. Right now, you’re not even close.
Mother’s meal should’ve been complimentary.
