Katrina B.
Google
There’s no phone number listed so I can’t call and talk to someone about my experience. I rarely leave reviews for poor experiences, however this needs to be said: This morning I went to get coffee, hot chocolate and doughnuts for my son’s birthday. Grateful that there’s a place close to me who has fresh doughnuts and was open early - except at 7am, no doughnuts had arrived for the day yet, so I ordered my two coffees, a chai latte and a kids hot chocolate. I was rung up incorrectly and had to ask if they had heard me say chai tea latte, not just a chai tea. They said it would be a latte even though they chose chai tea on the register. By the time I got home everything was cold, my son’s hot chocolate was mostly milk and he didn’t like it or drink it. Then I reheated and finished my regular coffee, only to find what I hope was a piece of caramelized onion in the bottom of my cup - at least that’s what I’m telling myself it was. It was stinky and slimy. And to think I left a tip for the subpar service and disgusting drinks. If you decide to frequent this location of FRGMNT, know that the only warmth and sweetness you’ll experience is if you order a cup of hot water, add your own honey and sit by the fireplace.
