Natasha B.
Yelp
Where to start with this place..
Yesterday upon returning from a long trip out of state, we arrived home for some Ice cream.
My dad, mom and I ordered coffee as well as Ice cream..
Our waitress was TERRIBLE! Her name is "Shar" and she ditched us for her "regulars" & we weren't paid much attention.
Other waiters and waitresses were fawning over their tables & giving them outstanding service, not us.
Just because we don't have the money to keep going to Friendly's or out to eat for that matter, doesn't give Shar the right to ditch us for the whole time.
We were given very poor service & it was very disappointing.
Now, for the interior... They just finished remodeling & it's AWFUL!
it feels very "cold" and "uninviting".
The walls are painted bright red and a light cream/white color. Above the counter when you walk in, in bright plain red lettering says "Fountain".
The whole remodeling looks awful & not inviting at all. The walls are very plain, plain chairs, etc. It looked better before it was being remodeled.
If I want ice cream, I'll make it myself at home along with the coffee.
My family and I had a very bad and uncomfortable experience.
The coffee was stone cold & tasted like it was brewed early this morning (we arrived at 5pm). Yuck!
I would have given the place 3 stars if the ice-cream order was correct, they messed that up too & it wasn't anything special.
I don't know why Shar ignored my family & gave us less than average service but we will not return any time soon.