Tamara G.
Yelp
I don't usually write reviews like this, but I believe in accountability--especially when it comes to how people in positions of power treat others.
Last night, I picked up a pizza for a coworker at this cafe. When I arrived, the employee handed me the pizza, and I stood there awkwardly before asking, "Do I pay?" She replied, "No pay," and gave a small nod. I stood there for a bit longer, still unsure, but she didn't follow up, so I left thinking it was already covered or a system error.
Looking back, I think there may have been a language barrier, and this was an honest miscommunication--not me trying to avoid paying.
But what happened next is where the real issue lies.
About 40 minutes later, the manager came into my workplace and confronted me abruptly, saying I hadn't paid. His tone was intense and completely unprofessional, especially given the context.
As a manager, he could have chosen many other routes:
- Humor
- A calm, respectful conversation
- Or even letting it go if the mistake came from his staff
But instead, he chose pride.
This isn't the first time I've heard of this manager handling things poorly. Others I know have had uncomfortable experiences with him too. There seems to be a pattern of entitlement and rudeness over very small issues.
And while this situation may seem minor to some, it still deserves to be addressed. Because when someone in power chooses confrontation over compassion--especially toward women, customers, or neighbors--it leaves a lasting impression.
I hope this feedback encourages more care and professionalism moving forward. I'm not looking to stir up drama--just offering awareness. If the manager (or the person who confronted me) sees this, I hope he takes a moment to reflect.
Accountability isn't an attack--it's a chance to do better.
If he ever wants to have a real conversation or offer a sincere apology, I'm open to that. Until then, I'm simply sharing my experience so others know what kind of energy they may walk into.