Rachel Weeaks
Google
This review is regarding the manager, named Jenn. Froggy’s food is amazing, and the bartenders are wonderful. This manager is rude and unfriendly and is in the wrong job. I bring my dog in there regularly , because they allow dogs. She’s always in my lap, and no one has ever said a word. Apparently they were getting inspected when we were in there today. And I asked the bartender if I should take my dog off my lap and put her on the ground and he said he didn’t know, that no one ever said anything to him about it. So I figured since dogs were allowed, I didn’t change anything. Then the manager comes in, and she walks up to us immediately and says “I need these dogs on the ground dogs on the ground now. Now. On the ground now! Now!” All you have to do is ask nicely and I’m happy to abide by the rules. Talking to me and being bossy and trying to be intimidating was uncalled for and unprofessional. I made it clear as I paid my bill and left that never been spoken to there before and that I’ve never been told my dog could not be on my lap before, or I would not have done it. And I did not have to be anywhere where i am spoken to like that. she didn’t care. She ignored us. I would like ownership to please contact me. I have never been treated so rudely at a place I patronize on a regular basis. UPDATE: THE RESPONSE BY MANAGEMENT (jenn)DOES NOT ADDRESS MY ACTUAL COMPLAINT. As i stated in my review, my issue is not with the rules, or being asked to abide by them. It was jenn’s rudeness that is unacceptable. IM HAPPY TO FOLLOW RULES WHEN IM AWARE OF THEM. No need to be rude to regular (or any) customers.