Cora Dragut
Google
Yesterday I visited this location. Until now, it turned out to be the worst. Bad and rude service (lady with shorter hair). There were too many people waiting to be served and only her serving. Yes,it is nice to take your time when serving and also giving advice on the various cheeses, but it was taking too long. Only when she saw me that I took some pre packaged pieces from theshelves, she told me I should not touch them, and that she will serve me. Like when in 45 mins? Sorry I don't have that much time to wait. She then went and called another colleague to the front of the shop to help with serving. When she finally reached me (I was "lucky" enough to get her), I started speaking in French with her, as a sign of respect, although my French is not perfect by any means. She pretended not to understand what I was saying and had a very dismissive "I want to get rid of you ASAP" attitude. Her knowledge in cheeses was not great and she did not know to explain in more detail when I asked her about some variations. Also,people there don't wear gloves. They will cut your cheese by touching its entire surface with their bare hands, then go to the cash register, then pack it and the whole thing. Also regarding the quality of the cheeses, while the Comte is absolutely great, especially the 24 months one, 2 of the 3 sortiments I got yesterday (Beaufort chalet d'alpage and the Cantal montagne fermier entre deux were absolutely horrible). The Cantal entre deux I can get from Carrefour is 100 times better. This was almost inedible. The Beaufort was not creamy and parfumé at all, as the lady described it, and all in all blah. The Challerhocker cheese was the only good one of the bunch, but the lady forgot to mention it was spicy, like really spicy. Overall, bad exprienxe,and from now on I wil only buy the Comte from them. But given they call themselves the best fromagerie and fromageur du monde, they really have to work on their cheeses, employees onboarding and attitude.
