Frontier Airlines

Would give a zero star if I could. Flight delayed...gave notice of delay at 8 am for a 545 pm flight. Then cancelled with no notice. No compassion from staff at gate. At least staff at counter down at check in where more friendly and helpful. Some people on same flight were told the earliest they could get on another flight was four days later. Always have problems flying Frontier, but wife wanted to give them another chance. Enough is enough will never fly this airline again.

Absolutely disgraceful customer service. The agents are beyond rude and incompetent. I arrived at the airport early and simply inquired about flying earlier. The first agent, without even looking me in the eye, flatly told me the flight was full—clearly not interested in helping. I checked again closer to departure and found out there were empty seats. When I approached another agent, she confirmed they could make the change. Then this rude, unprofessional agent in the photo sees me again and says, ‘You can’t change your flight.’ Are you serious? First, you claim the flight is full, but when I discover space on my own, you refuse to make the change. It’s as if they enjoy giving people a hard time. Complete incompetence.

Wow nice airlines Good people nice planes excellent staff on time very impressed great value for money if you traveling domestic Ontario airport way to 🙏🙏

Trash airline. Charges 104 dollars for checked bags at the window. Limit is 40 lbs even tho industry standard is 50. Never flying this trash airline again No benefits for veterans.

The good: Unbundling. I flew to TX. Onwards with a check in which cost abt $70. Steep but the base price was $75 bringing the ticket to $145. I did bot have a carry on. Their app is friendly and easy to use. The upgrade plus seat dropped from $74 to $45 3 hrs before departure. Snagged it for $45 which briought the one way fare of my 3 hr flight to $190. Upgrade plus has plenty of leg room and the middle seat is blocked giving u even more space between the fellow passenger. In comparison american economy was $380 with a check-in. The Bad: Flight was 3.5 hrs late. Recd. $50 as compensation. Consistent delay at gates. Seats do not recline. The staff aren't rude but they aren't friendly either. Summary: Book early to get a good base rate and then do the upgrade plus seating with blocked middle seats which beats the economy seating of say American or Delta.

This is the worst airline I have ever flown on by a margin so wide I struggle to articulate it. I will try and recount everything that went wrong but there was so much I'm sure I'll forget several aggregious failures. 1) You won't be sitting with your family. Yes, even if you buy 3 or four tickets in one purchase, you WILL NOT BE SITTING with your family. You have to pay an additional $50 per seat, to choose where you sit. They have an algorithm that intentionally scatters your seating across the plane, so that your kids and wife have to sit by strangers. They will not tell you this when you purchase your ticket. The attached picture is proof that our seats (purchased at the same time) were split up. 2) All checked luggage is $70 minimum 3) Thier employees are insanely rude. They roll thier eyes at you. They don't care, I personally witnessed them make a couple of thier customers cry, out of sheer aggressive rudeness. I've genuinely never seen anything like it. 4) The constant nickel and diming. If you walk up to the checkin at the terminal, without having checked in already, there is a $25 fee. There are hidin fees and extra charges EVERYWHERE. By the time your done, you will have paid almost 1st class rates, to fly coach, get hassled, disrespected, and split up from your family

Every day looks more like a government airline. The agents get angry if you come to them and ask questions, even more if they have to do something to help you out!! Rudeness and dead end answers. That’s why they are called low-airfare tickets. So it is what it is.

Worst customer service I’ve ever experienced. The staff didn’t give any help, and very indifferent She chewed gum, acted very cold, and chased me away.. she just give me a card.

The overall experience was ok. You hear horror stories about this airline. Mine was ok.

I had a wonderful experience with ''Frontier Airlines' customer service by calling 1-866-357-6606. The representative was friendly, attentive, and quick to resolve my issue. I needed help with a booking change, and they made the process smooth and stress-free. Their clear communication and prompt support exceeded my expectations. For reliable and efficient assistance, I highly recommend reaching out to Frontier Airlines at 1-866-357-6606.

Super budget friendly round trip fees from Ontario to Vegas for $60 but I would've happily paid double that amount elsewhere if I knew in advance all the trouble I would end up experiencing. First of all, you are only allowed to bring one small personal item, such as a purse, small backpack, etc. So if you plan on bringing a carry-on bag that is normally free at another airline, you would have to pay. I brought along a small kids duffle bag and despite others ahead of me that had a larger stuffed backpack and went right through boarding at the gate, I was asked for my bag to be measured. Interesting. Then there's that delay. There was a 2 hours flight delay getting to Vegas but we were still asked to check in at the same time (?????). The return flight got delayed three times before it was eventually cancelled so we had to get to the airport by 4am the following day to catch the earliest flight back home. I've flown numerous times, even been on red eye flights as well as same day trips, and I've never been as exhausted as I was taking this two day trip to Vegas. Just a head's up : they charge for everything on flight, so don't expect anything complimentary unless if you're an elite member. There's also no free wifi. All I can say is, thanks for a safe flight home but no thanks for any future trips flying Frontier.

Worst airline ever. They will charge you extra for any reason on bags, and they purposefully choose to not disclose cutoff times for check-in in third party apps. Do NOT use this airline. It's cheap because it's a scam.

Need urgent support for an Frontier® Airlines™ name change, cancellation, new booking or seat assignment? Call +1-866-284-3022™ (OTA). This number connects you to a customer service representative who can promptly address your issue.

Frontier Airlines denied me for a refund when I accidentally bought a total of 3 bundles round trip. I explained I only wanted 1 bundle and I called right away and customer service couldn't make any changes they advised us to contact the person at the gate and explain and they would note it in their system and when we left from Las Vegas we would do the same. I did call right away on the day of the check in. They emailed me with an approval for the refund and the next day I was declined without being contacted. This is the last time I'm going to book a flight with Frontier.

Horrible experience! Was on a 1030pm flight, and at exactly 10pm, the gate agent for frontier started to announce over the intercom that they would be closing the gate in 3 minutes, a whole 27 minutes before departure. What?! so of course everyone rushes to board, and then they close the door, just sit there and do not takeoff. Hurry up and wait so that the pilots and the flight attendant can start charging for wages. We then of course get into our destination early, but the runway was busy so we ended up circling the destination airport for 30 minutes before landing. Then we get to the gate 30 minutes earlier, but our gate was not available so we ended up sitting on the tarmac For another 30 minutes. All that rushing around for absolutely nothing just so they can make more money. Horrible!

$10 dollars for a drink of water? We had a 1 hour layover in Dallas that turned into 5 hours then flight canceled. They offered no help on hotels or food credit. Neither advice at all on anything.The Frontier Rep yelled at us all and said he would not answer any questions from us. He told a single lady traveling with twin babies that she would need to figure out some other place to tend to her babies as they kept crying. He told her to get a hotel but offer no means of transportation or credit of any kind. Worst customer service ever!

Customer service, my friend was supposed to fly out to Houston tomorrow at 12 PM. They just notified her at 5:30 PM that she was not going to make her flight. She is a businesswoman and she needs to be at work Monday afternoon. We tried to call frontier and nobody is helping us. Horrible please no one fly frontier ever... .....

Worse customer service ever , no responses no support center to solve any problem or answer any questions. They delay my flight 3 times from Vegas to LA Horrible Horrible they don't care about anyone no respect Never ever again I don't recommended them at all Don't let them trick you with cheap ticket they are going to charge you for everything even if you check in with any employees they will charge you $25 each person so bad so sad to waste your money and time

You need new staff. Monday Jan 13th. 9-10 at Ontario CA. I had a flight and employees working this morning are very unprofessional and insulting and lazy. She didn't want to assist with new flight that she made me late to and passed me off to another person and did not want to assist as well. Called the police on me and ended up getting another flight with Delta. Won't ever fly or recommend ever!

Because of the shoddy treatment we got at Frontier Ontario, I was not able to board, and missed a flight for the FIRST TIME IN OVER 30 YEARS OF FLYING. The agents kept insisting that my Kurgo dog backpack was "just a backpack and not a dog carrier" yet even after showing pictures of it from Petco, where I bought the bag, they then added it was not an "airline approved dog carrier." NOWHERE ON FRONTIER'S SITE DOES IT STATE THE REQUIREMENT FOR AN "AIRLINE APPROVED DOG CARRIER" (which anyone with half a brain can tell you is no more than a marketing ploy from 99% of products claiming so on Amazon). The site explicitly states that only a "travel container" is required when traveling with a pet. My dog carrier backpack actually exceeds every single one of Frontier's requirements for a travel container, and yet we were still denied boarding. Before I got to the airport, I looked at the seat map to see how full the flight was, and every seat but one was taken. While waiting for my friend to return to the airport to pick us up and take us back home, it dawned on me that the entire ordeal they put me through was all probably a scam to get me to cancel my ticket and lose the funds for what looked like an overbooked flight. This will be the first and last time I'll fly with my cherished dog on Frontier. When I asked the agent to "uncheck me in" (because he was completely confused when I asked him to cancel my ticket for me), he made sure to point out I would "lose the seat in 2F." What do you expect me to do? Leave my dog at the airport and fly home without him? WTF?!

Never ever again, low budget, no class airlines...beat the heck out of you with all the extra fees, luggage at 40 lbs, not 50....then they monitor your carryon trying to force u to check them for more money....low budget garbage

Flights are overpriced and the charge for carryons and check bags are absurd. Another airline that just price gouges.

On June 27, 2023 Frontier Airlines Flight from San Francisco International Airport to Ontario international airport. Frontier Airlines counter employee asked me $25 for issue me a no carry on boarding pass. I did not pay attention what was going on, I immediately gave my debit card to the frontier airlines, I walked from frontier airlines counter to the gate A15 in San Francisco international airport The frontier airlines employees work at gate 15 doesn't allow me enter the airplane cabin no carry on boarding pass passengers must pay $99 to carry luggage able entry to the airplane I finally realized frontier airlines tried to obtain money from me by issue me $25 no carry on boarding pass and asked me $99 for allow passenger whoever held no carry on boarding pass, I didn't agree with the airline policy and I have to use debit card pay $99 to able enter the airplane cabin The frontier airlines work at gate A15 employees swipe debit card but it doesn't went through successfully The frontier airlines employees work at gate A15 does not allowed me enter the airplane cabin. I miss the flight I blame frontier airlines created problems to the customers 1) frontier airlines trying to make money from customers by issue $25 no carry on boarding pass 2) if the customer didn't pay attention to the boarding pass, you will not allow entry to the airplane cabin , frontier airlines done this for a purpose is to obtain more money from passengers 3) passengers whoever carry luggage with no carry on boarding pass cannot enter the airplane cabin You have to pay $99 to able enter the airplane cabin On June 27, 2023 Frontier Airlines Flight from San Francisco International Airport flight only once a day to the Ontario international airport Miss flight I have to spent more money to reschedule another flight and stay at a hotel 4) frontier airlines ask me $ 65 to reschedule another flight from San Francisco international airport to Ontario international airport. 5) $25+$99+$65=$189 plus I have to spent several hundred dollars to stay a hotel for next day flight. It was an awful travel experience with frontier airlines. Their intention are make passengers inconvenient and make additional money from passengers

It's a scam. They profess to be a low cost airline but they nickel and dime you for everything from baggage,seat assignment, and even charge you if you need assistance at the counter. In the end the final cost after all the charges they added to a flight to Dallas was the same or more as the standard price other airlines at Ontario were charging. If you have no luggage, don't care what seat you're assigned, and really don't need any type of assistance then maybe this airline is for you. However, if you want honest pricing and quality customer service then this isn't the airline you should be looking at. Stick with more reputable airlines. At least you know upfront what you're paying for.

So, I finally had a chance to give a review on this airline. I am not sure why my daughter decided to fly with them in the first place even after my warnings. She was scheduled for a flight back from MIA, and the flight got delayed with no explanation from airline representatives. She had to buy a new ticket from American, while Frontier gave her he'll for choosing another airline and not them. They wanted her to stick with them with a stop in Texas, then another in PHX with a 15-hour layover to get back to Ontario. Are you kidding me. I'm not sure why this airline isn't bankrupt and go out of business. I ask all of you not to support this garbage airline that has no decency when it comes to passengers. Cheaper is not better as in the end you will lose patience and your dignity falls for the oki dok. Wish I could give a negative star because they suck as much as a bottom feeder. Well, she is on her way back. Thank God for AA, as she is on her way back from MIAMI after a wonderful 3 day cruise of the Caribbean. Semper Fi........

Horrible!! I got to the airport two hours earlier before my flight to check in my bags just to come to Ontario from Las Vegas to have no bags. How the fuck does that happen after I not only got there earlier than everybody else but paid $80 for a checked bag. This is the worst airline ever.

After a 2 hour delay flight canceled. No updates at terminal. I learned of canceled flight through an app. Ticket counter unhelpful. I asked if they would reimburse parking and hotel at destination, nope sorry. No suggestions of how they would make it right, so sorry they say. Said, well you can try again tomorrow. When I asked for a refund, they handed me a card with a q code. Attitude of arrogant indifference. I had to book a flight on a different airline. If you have to be somewhere, skip these guys.

I would never fly with this airline again. Flight attendants were rude and disrespectful. Flight crew and ticket checkers unprofessional and rude. And the pilot barely even knows how to fly. Never fly this airline unless you want to get screwed over by an airline company that doesn't care about you. And to top it off you shouldn't charge for snacks or drinks only charge for alcohol!!!

Supposed to be first time flying them...flight delayed from 10:00pm to 9:30am! Guess that's how they keep it cheap, just don't actually fly...missed my kids games that were the only reason I was flying...the gate agent was sweet, it's not her fault...but man won't fly then again. Worth the few extra for ANY other airline

Horrible corky rules, unpleasant unhelpful rude, counter clerk, understaffed and worse experience. The price for flights maybe look good but.........

horrible worst airline i've ever had to deal with...!!!! delayed and was told we had lost our flight.. only to then find out it was delayed and the gate was changed but not by their employees they do not know any info.... they have no procedures.. they have no customer service dept nor supervisors, nor a phone#, oh and btw...... they lost my luggage and said we have no liability to bad so sad wow!!@@@@@@@@@@@@

Worst airline for customer service. The employees hate the company & hate the customers. I had lost my phone on one of their flights it had fallen out of my jacket. After getting to my car in Terminal 2 lot, I noticed my phone was not in my jacket. I went back in and asked the check-in desk if my flight # XXXX had found a phone. They found it and took it to their cutomer service desk upstairs. I reminded them I had arrived & couldn't go upstair past TSA without a boarding pass. They said someone would be bringing it down. I waited over an HOUR & a non-Frontier uniformed person walked upstairs to get my phone. She brought my phone after another 30 mins had gone by. I thanked HER & left. The other person who had my phone can go to hell.

If I could give less than one star, I would. These people are rude scum. They have canceled our flight, and I had to fight with them not to charge us for their incompetence. I can only hope the pilots are not as incompetent as the rest of the employees of frontier

Hidden fees : carry on Mainly though since I had the pleasure of sitting in row 31c I got to listen the two flights attendants almost the whole flight talk crap about co workers , passengers, the company (Frontier) They never even asked me or the wonderful woman sitting next to me if we would like water and I finally turned around and interrupted their loud rude disrespectful discourse and it was like I was being a bother. Most uncomfortable flight ever

Worst experience I've ever had with an airline. Check in line was 2 hours long and when I finally got to gate they told me the flight was oversold. Federal law says they should pay me a penalty but now they are denying it and telling me the flight wasn't even full. Garbage company

FRONTIER IS THE WORST!!! They canceled our flight within TWO hours of the flight. We were already on our way. It's impossible to get through to someone!! We got through to ONE person and he was INCREDIBLE RUDE! They also REFUSE to refund our flights or give us new one. What are we supposed to do??? We will never fly this airline again. Beware people, they are cheap for a reason.

Last summer I traveled from Ontario to Dallas-Fort Worth and then returned from Dallas-Fort Worth to Ontario via Frontier Airlines. Before I got off the plane they had a promotion for a credit card and said you would get 50,000 free miles if you applied for their credit card, or if you completed the application that day you would get 60,000 free miles. I completed the application that day and was very excited to receive my card and to pay for the first year of having it. My daughter and I have tried several times to access the free miles and were told we had to wait a certain period of time, then we wete advised that these free miles never expire. Today my daughter tried, again, to access the 60,000 free miles without success. She ended up finding a way to contact somebody at Frontier Airlines, who told her that it had to be resolved through Barclay Bank. She then three-wayed me and we contacted Barclay Bank, who said they could see the 60,000 miles but that it had to be accessed through Frontier airlines. We then contacted the same number at Frontier Airlines, and it became a back and forth fight. Finally, we were told that the 60,000 miles was used last year before Christmas (in October and November). I looked up my credit card bills and saw that there were flights on that day but did I had paid for those flights. Now we have been promised calls back and nobody will contact us. We stayed on the line while the girl three times advised us that someone would come and speak with us after asking for a supervisor, but then suddenly the line went dead. This is a horrible way to run a business! I think if you were promised 60,000 miles and you have never used them that they should be sued for breach of contract. I'm very upset and would like everyone to know that not only are you cramped on the flights, never served anything to eat or drink unless you pay for it, never can carry a bag unless you pay extra for it, but also the fact that when there are layovers they are many times late, and then to add insult to injury, you do not always get the free miles that they promise!

I have to say this airline has been pretty alright besides sometimes having to deal with their staff members. Overall the flights weren't too delayed and at least they weren't canceled. I've flown with Frontier to Chicago and also Las Vegas a few times but have noticed that not all employees are the same. Some people are super nice and others are hating life. It just depends. As every year goes by they make the weight and baggage allowance so small. It seems like they want everyone to have nothing on them which makes no sense while traveling. Wish it would be better but I guess that is just how it is.

Terrible company to fly I am in a flight for a couple of states over and it's going to be over 24 hours for something that was meant to be extremely quick.

The worst airline ever I flown.... They have horrible customer service Apparently they're cheap but they overcharge you for carry ons and baggage

DONT FLY FRONTIER!!! Again-I would give Frontier Airlines a minus 5 stars if it was available. They are a sorry excuse for an airline. An 8 hour flight with a four hour layover should NOT turn into a three day trip! First-flight is delayed 8 hours! Which in turn makes us miss our connecting flight-and no, they don't have any direct flights for the rest of the day-at 8 am in the morning! So they put me on a flight at midnite-to Orlando!! That's right, then a 13 hour layover before we get to fly to Madison WI. So from the time we arrived at the Ontario, CA airport to when we are supposed to arrive in Madison will be 3 days. I only chose Frontier because I had a death in the family & had to get there asap.NEVER AGAIN! This debacle was the cherry on top of a crap cake! I will pay double at American Airlines before I use Frontier again.

If I can give no stars, I would give none this is for anyone flying anywhere do NOT fly frontier airlines!!! my son-in-law Jordan Majia book to flight to go back to work in Idaho from Ontario California regular flight and they canceled at the last minute and so he missed work. They scheduled him a flight for the next day and they canceled that one twice they canceled it and he had to sleep in the Ontario airport now he's on standby and they say he might get out at 10 PM tonight but he can't leave the airport. He wasn't late for his flight. There was nothing he did that was wrong. They didn't even have a reason for doing this, this is the worst airline I have ever encountered, and not even give a reason for the canceled. Flight is ridiculous. This airline is a joke. Don't waste your time and money with frontier airlines!!!

I'm literally taking my first flight with Frontier today, sitting in the plane cause our departure now has been delayed. They just finished the flight spiel and the pilot announced there will be a 25-minute delay! A few moments later, they open the plane door and the allowed more guests into the plane! I was thinking in the back of my head, as everyone else in the plane was thinking and saying out loud, that the delay better not be because of these people that arrived late! Some of us have made plans and it's very insulting that our time is not important to this airline. I advise that if you don't care about flying in on time and just want the cheapest flight you can find, then this is your carrier. But if you like to stick to a tight schedule and respect the pick up time your family or friends will.pick you up from the airport, then this carrier is not for you at all! Stay away from this carrier! So, as I sit here in this delayed departure, nothing has been offered to make the patrons feel valuable. Maybe pass.out some quick snacks or something! We're sitting in seats, that are barely padded, if you really want to call it padding. It's like they wrapped hard plastic seats with pleather material. That's it! Legroom is typical of these short trip planes. Staying on schedule or close to schedule is very important to me. So I definitely won't be taking Frontier ever again. The price of being on time and having the more comfortable seating is worth it to me after this experience.

My daughter planned a trip for her friends wedding, she purchased her ticket for a certain date, took a screenshot of it & then got an email saying the date was changed to a wk later. She tried calling to find out why it was changed and took her 2 days to get someone on the phone. When she finally did they canceled her flight and refused to give her bck her money. She has called bck numerous times since to try to get a refund and they hve hung up on her & myself numerous times. Customer service are completely rude instead of refunding her they gave her a credit. Now she has tried to use the credit & they are saying she can not because it was already used. We will never fly Frontier airlines again. They have the worlds worst customer service.

If I could less than 1 star I would. The plane arrived 30-45 min late (unfortunately all to common for this airline, here in ontario and elsewhere). The staff said the "cleaning of the plane would take 10 minutes"... surprise surprise it took over an hour. Then when they announce we are ready to board the gentleman at the gate comes on the loud speaker (everyone is already annoyed) and he attempts to joke stating "we are ready but we cant find our crew". SO NOT FUNNY. And unprofessional. We finally begin to board a flight that was set to board at 8:32pm at 10:40pm. As the boarding process is nearing complete the stewardess begins to say "you all need to get moving and get seated... we are late" and "it shouldn't take this long..." all said in a condescending and rude tone. I could go on and on. But if.short statement is ... AVOID THEM AT ALL COST.

I would like to thank Angela Brown for being an excellent customer representative for frontier airlines here in Atlanta, Georgia. She went beyond to make sure that accommodations were offered to us and didn't hesitate to look and go beyond for us. Thank U Frontier and Angela Brown

I bought their wild pass and have t been able to use it once! There was a wide open flight to Vegas and it said the pass wasn't available - sold out! There is no phone number to call and speak to someone and the chat was pretty much worthless! The person told me i had to book one day out, which i was doing, and in the next response said i was too late!!! Any flight i was interested in flew through Denver and i would have to basically spend night there to get connection next morningV They basically took my money and i haven't been able to use pass even one way! Will absolutely NEVER fly frontier again!

I love that this is not an official Frontier Air page, but rather a collection of [likely unheard] complainants about the airline. Delays, delays, delays. First time EVER flying with Frontier to Vegas. Never. Again. Flight-out was delayed, at the last minute, for 3 hours due to "Operational issues"....whatever tf that means. Then, the flight back home 3 days later was delayed 3 hours because of "flight crew regulations", after I'd already checked out of hotel and taken a car to the airport, and gone through security, etc. Literally would have been faster to drive home instead. Both times. A dismal 1st impression to say the least.

Despite their low cost flight fees it is not worth the stress if/when they mess up on your flight. There is no direct person to speak to so you are chatting via text with a computer basically getting no where. Frontier scammed us!! Purchased a flight for July 2023, account was deducted $346. They failed to provide confirmation code and when asked we were then told no flight was reserved! How can that be when you took the money from our account!! Dealing with trying to get this resolved was extremely stressful and then informed refund would only be for 1/2 of what was paid. This was a family emergency so we had to end up booking our flights with another airline that of course was more expensive. SHAME on you Frontier! You lack in professionalism and customer service. Save yourself the stress and purchase your flight with another airline. Frontier has nothing worthwhile to offer other than a cheap flight and all the headaches and poor service to go with that.

They're unorganized airlines. Scattered information. Unclear on bag check in refunds when there wasn't a ticket printed from start so I had to pay for another bag check for a missed flight that was scheduled for one time then pushed back another 4 hours . I've never felt so uncomfortable purchasing with an airline before. Def do not recommend

super uncomfortable chairs that don't recline. most air lines have at least an inch of recline where as these chairs give you nothing. America's greenest air line also gives you no complimentary drinks or snacks just them walking by asking if you want to buy something. They ask that you arrive 2 hours early only for the flight crew to show up an hour late yea the captain and everyone else walks up super late. will avoid Froniter next time. 1

First and foremost, I can't believe after being so bad in everything, this airline wants to charge for everything!!! Even to check in at the counter!!! It's ridiculous. The attitude of these attendants are as awe full as this airline. Pay a few extra bucks to night fly with someone other than these money hungry maggots. Terrible terrible terrible!!!! And they only got one star because I had to put one, but they do not deserve any to be quite honest!

Frontier airlines is my first and last choice. I book its flight to San Francisco from Ontario California on July 8 2024 trying to save a few dollars. It proved to be the worst airline to deal with. First it charges $25 for checking in at counter unless you checkin within 45 minutes window electronically in their mobile app before departure. Second, it charges carry on bag for $99 each. Third, Ontario airport is relatively close to my house but the services in it is the worst I experienced in US. It has a lot fewer stores and restaurants. It seems only cheap airlines use this airport. Though it claims "international " airport, there is very few international aircraft choose to stop here therefore limited international level services can be seen.

Worst experience ever! Our first flight was delayed 5 hours. When we arrived to our connecting airport, we did not make our connecting flight. The worst part of everything is that I am going on 2 hours and I have not been helped. I am here with my 4 kids and we are currently stranded at the airport. This is my worst experience ever! Additionally, the staff is extremely rude!

The worst airline I've ever flown. Frontier hooked me with a cheap round trip flight to Houston. The cost of the flight was $180.00 ... what I didn't know was my carry on bag was and additional $104.00 each way, so my round trip flight was actually $388.00. I could have flown United, Delta or American for less. Frontier is a crooked company with sneaky business practices. The good news for me is Frontier will NEVER get another dime from me. Pass the word; DO NOT fly Frontier.

Aside from delayed flights always, they have cheap airfare, seat fee$20 to $50 and carry on roughly $60 are not included.

Horrible accommodations, and bad customer services. The make you put your back pack in the smaller bin to check for the size when back packs have been carry ons for years in the industry. I left Nashville and didn't check my backpack, and all of sudden I fly into Denver and they said your backpack doesn't count as a "personal item" and charges me 99$. NEVER AGAIN! That's what I get for trying to save a couple bucks, but I will never fly them or try to save a couple bucks. Seats sucks, they felt like I was driving in my days 1980 Jeep.to top it off the over head bin that I placed my bag in, was empty. My back pack and sweater was the only items on there