Kellie Fitzgerald Fitzgerald
Google
Review for Fruitalicious on Main Street, Frisco, TX
I absolutely love Fruitalicious and have been a loyal customer since the days at Stonebriar. It’s always been one of my favorite places, not just because of the amazing drinks and snacks, but because of the personal relationships built with the wonderful employees. I love walking in and being greeted by name or having someone readily available to help with my order and even suggest new things to try.
That being said, the new front kiosk has really changed the atmosphere — and not for the better. It takes away the personal interaction that made Fruitalicious feel so special. Instead of speeding things up, the kiosk often slows down the line, especially when customers encounter errors or need assistance. It’s also not very user-friendly for those who are visually impaired or less tech-savvy.
I truly believe the kiosk takes away from the warm, welcoming experience that Fruitalicious was known for. I miss the days of real conversations with the staff, building connections, and getting customized help with my orders.
Overall, I LOVE Fruitalicious — that hasn’t changed. I just hope the atmosphere can go back to the way it used to be: personal, friendly, and full of life.