Fuel America

I stayed in Worcester for two weeks for work. I ate breakfast here nearly everyday. They have a great selection of healthy options like parfaits and açaí bowls. They also have a wide assortment of traditional American breakfast sandwiches. I prefer a cappuccino and they make a great one. Shannon, who was there most days I went, is awesome. She is very friendly and made sure I had a great start to my day each day I was there.

I stopped in to Fuel America on a Sunday for a breakfast sandwich and coffee. It had been a few years since I visited. The dinning area was fairly busy. There were a couple people ahead of me in line, and things moved quickly. I ordered the Farmer's Pan Sandwich on wheat bread (Egg, ham, cheese, red pepper pesto, and siracha mayo) and a 16 oz. hot coffee. The person helping with my order provided me all my options for what I wanted the sandwich served on and the cheese selections. My sandwich was ready quicker than I expected. The only reason I did not give overall 5 stars is that the creamer container was completely empty, so I used milk instead. My sandwich was very good and had a nice little kick of spice. I will definitely stop in again. Prices were very reasonable and service was quick and friendly.

I come here occasionally when I don’t have time to make myself coffee before I head into work. Love the atmosphere. The employees are always so nice and welcoming. When I feel completely hideous, one of them compliments me. Little do they know that compliment makes my whole day especially on the days where I feel hideous. Goes to show they are very nice hard working people. I get the Dulce de leche latte. It’s very good.

Great coffee and baked goods. They have a full menu that I want to explore more but I'm usually just in and out. Very nice staff and very relaxing and chill atmosphere. One of the many top coffee spots in Worcester.

Fuel is a Worcester gem. The coffee is excellent, but the uniquely appointed atmosphere and friendly staff are what truly set it apart. It’s a versatile space that’s perfect for meeting friends, settling in for work, or hosting a business coffee meeting. The best part of waking up in the city.

A got a Farmers pan sandwich that looked like a 5 year old made it. Very disappointed. I also got a hot chocolate that tasted like warm milk; lacked chocolate flavor. Very disappointed😔

I love studying here. They open at 6:30 am which is perfect. The vibes are always great. Thank-you fuel team!! Shannon you are a doll ❤️❤️❤️

The cranberry walnut muffin and caramel apple cookies were amazing!! Not overly sweet or dry, I enjoyed both the muffin and cookie! I didn't have a chance to get coffee and sit inside, but I will definitely be back seems like a nice place to relax after work!

Great kale smoothie! I was in the area for work and pleasantly surprised by the ambiance and healthy offerings. I would return.

I am a big fan of Acai and out of all the places that I've been too, this place has the best one. The base isn't too watery or tastes frozen. The fruits and a drizzle of honey makes it really good. The service here has always been good to me. I work nearby and would come here 4-5 times a week just for their açaí bowl. Decent prices too.

Cool spot for local roast, coffee was good nothing special. Would come here again to try out the menu.

Loved it. I wasn't sure what breakfast I would find in downtown Worcester. This place was money. Short walk from the hotel, all the food was great - pastries and sandwiches, and the space and staff were lovely. Highly recommend.

The employees were very unprofessional and rude. I got my Acai bowl and not even half of the bowl was filled up got barely any Acai base in the bowl and when I told them they didn't do anything about it and gave me attitude. I paid $17 for half of an Acai bowl.

Place is convenient and close to the hotel, and it's a clean and comfortable spot, but unfortunately very Slooooooowww service....and the coffees not very good at all. Lol. We reluctantly come here where we are out of options and accept our fate of "just ok". I'm writing this review as I've been sitting here for 30 mins for my iced coffee.

It is in a great location and I love the eats, and beverages, and the prices are Fabolous. It is convient and I can't wait to try a coffee.

Server / cashier was confused to start and kept telling us wrong order back, ordered 2 iced lattes with flavor and oat milk, and got back basically two iced black coffees even though the label was correct - did not look or taste as expected at all. If that is your thing, it's fine but these were NOT iced lattes by any standard, the flavoring asked for was non-existent and they were almost 30$ for that and a water. Sometimes I will drink black coffee, and even buy that standard it was trash because they put maybe a drop or less or oat milk/milk. Not worth going there or the headache of having them re-make it when it was that far off what it should have been - if you're a fan of any special type of coffee or artisan style coffee (basically anything other than plain black) I would guess you want to avoid this place. Did not try the food. Unprofessional and would not recommend as a coffee shop.

Lamest breakfast sandwich ever. We did not realize they would be on barely toasted bread.

We ordered from Fuel yesterday morning after returning home from a night shift. As usual, we were essentially ordering dinner at 9am. There's something about cranking out endless hospital admissions that makes me crave bready and cheesy and we're usually jonesing for pizza as our post work binge. Fortunately, Fuel America is kind enough to offer pizza at 9am during the week. We ordered a large cheese pizza. It was large so I will definitely give them a check in the size department. I also enjoyed their unusual interpretation of the shape of a circle, see my photo for details. The crust was RAZOR thin with very poor integrity. Folding the slice in half did not provide the support required against gravity and the tip of the slice was perpendicular, rather than the ideal-for-consumption parallel to the ground when held by the crust alone. When considering flavor alone, I would say "EH" which corresponds to a score of about 6/10 in my rating system. Noteworthy to mention, when I reheated it in the oven approx 40 hours later, I was expecting a sogfest. Despite the thinness of the crust, it did not absorb ANY grease and it was not IN THE LEAST bit soggy. Very pleasantly surprised. I wanted to top off my bready and cheesy with sweet and fruity and ordered one of their many varieties of intriguing acai bowls. They have a pina colada crush which immediately caught my eye with coconut sorbet, granola, pineapple, bananas, and coconut flakes. Ultimately I wanted to reap whatever health benefits everyone rubs off to acai about and I ordered the Aussie Bowl with acai sorbet, bananas, kiwi, pineapple, chia seeds, and coconut flakes. In retrospect, I didn't realize it was acai SORBET which changes the nutrition value a bit. The bowl was really delicious. Instead of a weak excuse for toppings, this bowl was absolutely packed with toppings. They put on essentially half of a banana, probably half of a kiwi, and a bunch of pineapple. One of the better acai bowls I've had in the area. Tina is a sandwich bitch and added an order of the West Coast sandwich with brie, spring mix with fig and pesto on multigrain ciabatta. I helped her out with this one and while she was disappointed by the few ingredients, I thought this was a nice and flavorful sandwich. The fig spread overpowered the brie a bit and I wish there was more of a representation of that flavor but over all, I would say a very solid sandwich.

I walked into a relaxing atmosphere. Staff was really friendly. Some customers in there quietly studying. Others socializing with friends. I wasn't too sure what to get but i remembered on the website. There was a video of a customer mentioning how the acai bowls were good after a workout. So i decided to try it. Right away I was happy about the presentation. Good amount of fresh fruit sliced up carefully on top. Then the sweet frozen smoothie underneath with granola. I made sure to blend it in well. Now I understand to someone more familiar with acai bowls this is the usual. But for me it was my first one and a great starting point.

This place checks all the boxes for both the busy Middle aged professional, the college kids and the young adult. Great atmosphere, bustling yet fun and efficient, great light menu for anytime of day, and of course, the whole coffee bar experience. I've been here many times and each time the seating area has been reinvented. The first time I was slightly annoyed, but now I can appreciate how it keeps things fresh and probably discourages those who work on their laptops from becoming just a "little too comfortable" and hogging up regular space. A neat location in walking distance to the art museum.

Stopped here twice. First time got a hot coffee. Came out warm not hot and very mediocre at best. Second time asked for decaffeinated which they don't have. Thought this was a coffee place. Ended up with what they call an Americano. Typically an Americano is bright tasting this was not. I did not see my cup being made but it tasted like freeze dried coffee. That being said there won't be a third visit. Do yourself a favor go elsewhere.

I tried both the dirty chai (tea with expresso) and the hot chocolate. Both were merely okay, not special. The chai was better however as it had an extra coffee kick to kickstart the morning. The bacon, egg and cheese of ciabatta bun was quite nice and worth every cent. The customer service was great too. I initially wanted my sandwich on a croissant instead of the recommended bagel, but when he explained the issue (buttery and likely soggy bread) and the better option of ciabatta bread, it was a great choice. I wish they opened a bit earlier (now 7:30 open on weekdays but 7am would be so much better).

Conveniently located across from a couple of hotels, this coffee spot is perfect for grabbing a cup of joe. The restaurant is very modern with a sleek, warehouse feel and lots of stainless steel. There was plenty of space for larger groups to meet as a family or for doing work. Make sure to check out the sidewall which has a row of comfy couches built-in. The service was fast, pleasant, and helpful. I had a cold brew which hit my caffeine need well. For breakfast, I ordered the avocado toast and much enjoyed it. There was a ton of avocado and salad on top. They sliced up a hard-boiled egg on top, which was a delightful addition. It's was a filling and healthy option.

Mixed feelings ! I have been in Worcester forever and I gotta say it's nice to see a new coffee place that's serious about coffee pop up in the new downtown development. I've been a few times and I gotta say it's a far cry from the old Java hut and the coffee kingdom ( showing my age if you remember those spots) but a little different than the newer brew on the grid across the common. I liked the food options a lot better here versus the former- seemed a little bit better thought out. The space is enormous so when things go back to normal I can see this place filling up with students but not many else than the people intended to occupy the new apartments close by. Not in a zillion years have people gone downtown to just hang out - not since they demolished the common outlet and downtown has been in much need of actual revival not just some shiny new construction. I digress. The cold brew was great and the lattes were frothy but didn't have the stronger espresso taste I was looking for. Cappuccino next time. The egg sandwiches were made to order but they use a frozen egg so I opted I'm out for just veggies. They also have nice selection of juices and sparkling water. If you stay in the AC hotel across the street I would get coffee and snacks here way before calling the 110.

The coffee is great, no doubt. It's really good. They are a bit overpriced though IMO. $4 for an iced tea just seems like overkill. Also, there's a sign that says "no public bathrooms" - but they do have public bathrooms. Maybe they should switch the sign to say "bathrooms for customers only".

We had the nitro cold brew which was great. Also had protein breakfasts sandwich that was good. Would definitely go back.

I am just visiting the area for a bit, and my daughter had to use the bathroom and we couldn't find one anywhere we stopped here and where able to use the potty and she even got a drink and cookie, the customer service was exceptional!! The cashier was so kind!!

Amazing location, great menu and wonderful staff. When you turn the corner it feels like you're in Europe. This place is top notch. We will be back!

If I wanted to spend $8 for a $0.50 bagel, I would have purchased it at the grocery store. Don't go here for the breakfast sandwiches. The quality is that of grocery store brand bread. My understanding is that if you're going to pay that much, businesses at least provide a quality bread product. The coffee was also awful. It tasted burned and watery and not cheap. Go somewhere else if you care about what your food and beverage tastes like. I gave them two stars because the service people were very friendly and patient. The ambiance was attractive in a rehabbed old warehouse with plenty of light.

The place is so quit and cozy. I had one of the best lattes in my life it is clean and their pastry options are good (I tried cinnamon roll, it was delicious ) Highly recommended since not many cafe as it's level can be found in downtown Worcester

Come here to see how your coffee is made. You can see through the glass windows of the overhead door next to the counter how the roasters work. It makes me feel good to see how clean and spacious everything is in the manufacturing area. They serve food, pastries, and smoothies too! I was there for a private party. The space is so large that it can easily accommodate an event and the customers still have somewhere to hang out. Good location, super nice people.

Nice place. Seems to be VERY popular with local first responders and municipal workers. When I was there a few weeks ago the place was crawling with them. They have a really nice selection of interesting and healthy menu items. The only reason I do not frequent there so much is due to the lack of convenient parking. If not for that I'd go at lease several times a week.

Very cool new place! Love the interior and the seating options. Delicious muffins , smoothies and teas. Had the Avocado Toast which was good but bread could have been better. Nice addition to Worcester. Will be back.

I ordered a sausage, egg, and cheese on a croissant. Simple right? I thought so. When I received the sandwich it was on a bagel, it had fried avocado on it, and cheese was not melted. They used shredded cheese which was clumped together. I deleted my account. Never going back.

Really great coffee! We also got a tour of the roasting area which was very informative. I will surely buy the beans in Market Basket or Shaws going forward. The açai bowl was also really good! Highly recommend.

Great place to get some work done. Love the layout and overall vibe, chill and spacious with friendly staff and strong coffee. The baked good section left me desiring a little more variety (prettt much limited to two kinds of muffins, two kinds of cookies, and corn bread), but the coffee was good in my opinion. Also liked having the option of ordering wine or beer if the moment strikes. Another minor criticism I'll provide is that I'm pretty sure they forgot about my order after I didn't hear anything about 5-10min after ordering. I think the staff was training someone new and it must have fallen through the cracks even though the place was pretty empty. That being said, I still enjoyed my coffee and got some work done so I call that a win!

The coffee is good, have had better but it's good. The avocado toast is a no from me The bread is hardly toasted The egg is overdone and there's no seasoning

Nice ambiance. It's a chain but cool photos on the walls and well spaced out for today's Covid culture. Coffee was great, food was meh. Ciabatta bread was sweet which is not my thing. And bagel wasn't very chewy. Tasted microwaved which is too bad for a $5 breakfast sandwich. Otherwise enjoyed the visit.

What a relaxing, quiet coffee shop. I love the vibe and selection of fresh teas and coffee. I enjoyed the fact that they decorated for Halloween. The staff is very knowledgeable when it came to tea. I ordered the English Breakfast blend. It was piping hot when I received it so I had to pop the lid off for about ten minutes. Everyone who patrons Fuel America are very respectful of others working which is a definite plus. I can definitely see myself coming back in the near future to get some work done.

"Avocado Toast" smells disgusting, served with Italian dressing, burnt toast, hard avocado- come on!

Worcester needed a good downtown coffeeshop and it finally has one in Fuel. They're even open on weekends! The coffee isn't going to amaze anyone who's spent time in a bigger city, or even Providence, Portland, or Burlington. It is however better than most places in Worcester, and fairly consistent. The space is huge so you'll almost never have to worry about finding a seat. The food is fine, but not a reason to come here on its own. The sandwiches are fairly small, but are all under $10. The bread is so-so quality, but they have a pretty wide range of filling options. It's significantly better than Starbucks, but doesn't quite stand up to a dedicated sandwich shop.

This is the 2nd time I went to Fuel America and ordered a Peanut butter blast Acai. The 1st time there was no peanut butter in it. So of course I mentioned that the 2nd time please make sure you add peanut butter. I was disappointed to find not even a teaspoon of peanut butter in the peanut butter Blast Acai. For $14.98. I will not be going back. I think they add peanut butter granola and that's considered the blast. The servise was good and servers were friendly. So I appreciate that.

They have a really nice space but the coffee and food options were pretty subpar for being at a premium price point.

At first glance it looks like some polished, formula chain you'd see in an airport. We walked in and I had low expectations thinking it was going to be all show and no substance. Boy, was I wrong. The food was ridiculously good looking and tasted just as delicious as it appeared. Ricotta and honey toast with honey drizzle, mint and toasted sunflower seeds. $4. Ridonk. As a coffee snob who roasts his own I wasn't expecting a lot from the Americano I ordered but they clearly know how to pull a shot. It was delectable. So smooth. So brightly flavorful. The only thing sweeter was the personality of the people who waited on us. So friendly. Wormtown has a real gem here. Check it out.

Ordered farmers pan with sriracha Mayo instead of pesto? Aka 1 egg and a tomato. $7.....

I found my new FAVORITE coffee shop! This place is beautiful. The staff is wonderful and greeted me with smiles. Mariah hooked me up with an awesome latte she recommended and it does not disappoint.

I went to Fuel for the first time a little over a week ago and I was prepared to rave about their impressive fresh juices - until tonight. It's a commodity that not many places take the effort to make and to make properly. I made a special trip to Fuel for juice (a seemingly standard menu item as they're prominently featured on the menu) only to be told that the juice machine had already been dismantled for the night (at 6:30 p.m.) and there was no more juice for the day. Even worse was the explanation for the failure to make a standard menu item during normal business hours - the person helping me explained that her manager was frustrated that workers were leaving to late at night due to having to breakdown and clean out the juice machine and "labor costs were going through the roof." So staff has been instructed, at whatever random time the manager on duty deems appropriate, to stop making juice to clean the machine so staff can go home earlier and, seemingly, save the business money. Mind you, I was prepared to pay $8 per juice!!! I want to give this place a break as they're so new to the area but this is such a catastrophic failure across the board. At the very least, teach your staff common customer service. If you're going to be selling $8 juice, be prepare to ACTUALLY SELL IT at customer request. After this experience, I have zero interest in returning, which is just sad. Instead, I'll take the time to make the trip to Oxford to Isadors - they've NEVER turned me away because they've chosen to clean the juicer during normal business hours because it's more convenient for the manager. This cost savings attempt just lost Fuel a potentially very loyal customer. Shame on you.

Great espresso drinks, good loose tea menu. The pastries (I didn't have any) are about 2x the size of your average cinnamon bun, brownie etc. If you're looking for mega calories on a budget, here you go. Gorgeous, spacious interior. Plenty of room for people doing homework, families relaxing, etc. Clean and equally fancy bathroom. Yeah it kind of has that designed-by-corporate-HQ vibe, but it works.

It's a franchise; that's all you really need to know. The fare is quite edible, but not necessarily food. I'd call it glorified Fast Food. The "chicken" sandwich contained imitation (reconstituted) chicken, like you'd get at Burger King. However, the atmosphere was pleasant, it seemed friendly and popular, and the coffee was decent. At the very least, I liked it a lot better than Starbuck's.

This place has stayed true to its ambience similar to the one in Brighton. However, the seat was a bit unstable- literally both tables were wobbling, and I had to switch tables. The selection here was good and there was also ample lights, and the spots to find a seat Would return here this would be a great study spot for studying or to catch up with a friend for lunch

Great coffee and pastries! I love the ambience of it and lots of good seating. The food was okay: I got a salad and it wasn't anything special. Overall, one of my fave coffee places in Worcester!

I found this place via Yelp and it looked interesting so I headed over. Parking can be tough but I found a spot. The menu is awesome. Non traditional and new. Cool vibe. What I don't get is the lack of speed on the part of the people behind the counter. Yeah, it's cool to be cool but i waited a while for my drink. So frustrating If the pesos making my drink had a stronger sense of urgency - even though it was not busy - 5 stars.

Sausage egg and chz on a plain bagel. Bland tasting sausage and egg product heated in microwave. Presumed it was frozen due to the water dripping of the sandwich. Dunks makes a similar product assembled from pre-made frozen and reheated components. Dunks does it better and it doesn't drip from condensation from being defrosted. A breakfast sandwich shouldn't be watery.

SO much attitude. So unhelpful and SLOW and stopping to chat while you wait 15 mins to be served. The coffee is so good, but the people that work there are SO BAD. If you go across the street to Brew, you will get equally good coffee and a much better attitude. TERRIBLE BUSINESS.

The place is fairly new and very clean inside. The staff was friendly and even tried to suggest food to go with my drink. I was in a hurry and they were closing within the 1/2 hour so only grabbed a quick hot chocolate. I'll review the coffee on my next visit. Conveniently located near the Worcester commons, it's walking distance to my apartment. I'm not sure what I was expecting. I think I expected more retail items and nicknacks for sale. It reminded me more of a starbucks with as many retail items. The décor was really neat and the coffee roaster equipment is in an open area, so additionally, it adds to the décor along with huge bags of coffee beans displayed on pallets. My hot chocolate was hot and I had to remind the barista to add whipped cream to it (the person who took my order wasn't the person making the order). I found the taste of the hot chocolate... interesting. It had somewhat of a taste other than chocolate to it. I couldn't put my finger on it... it wasn't bitter, that's not the right word, but it made the drink only mediocre. When I asked the attendant how long they'd been opened, I was surprised to learn it had been a couple of months. I had tried to call a few days before and couldn't find a number. Neither could the operator. I'll definitely be back to try the coffee though. I liked the décor and it's in a convenient area. It's great to see so many new places opening in the Common, downtown area of the city.

This place is amazing! Internet- Easy to connect and very efficient. Table Space- Plenty of work space, several nice community tables for larger gatherings. Menu- very clear and straight forward. Food- Excellent! I tried the sweet corn bread and was very satisfied. Coffee- I enjoy the cold brew and the nitro brew. Overall, one of the nicest coffee shops that I have visited in Massachusetts.

This was my favorite lunch spot when I worked in downtown Worcester. I went to grab a sandwich for dinner and got to the there at 7:21 to my surprise the doors locked and two employees inside cleaning. I doubled checked to make sure I had the closing time right as listed on yelp- 8pm (their website also reflects 8pm). I was a little confused, so I tried calling and the worker inside said sorry we closed at 7pm today. No sign on the door for early closing, seemed a little odd but I guess they close when they feel like it so if you're expecting to come here make sure you call to see if they're actually open before making the trip.