Warren L.
Yelp
What a disappointment! This was our second experience at G7 and both times were consistently marred by poor service and poor food quality. Since our first experience could have been a one off, we decided to give them a second chance at last night's expensive New Year's eve event. The evening started off well, with excellent Toro (fatty tuna). While waiting, and waiting, and waiting for my main course, I ordered a second Toro, but clearly they had run out and passed off regular tuna instead. I said nothing. After waiting over an hour and 15 minutes for my main course, the waiter finally came over to tell me that they had run out. They said I could now order a steak, but the kitchen had closed at 11:30 (on New Year's eve), so the waiter would have to cook the steak himself. My wife's order was a foul smelling salmon. The waiter did not offer to serve us dessert, so I asked, and was told that they had run out of all desserts, an hour and a half earlier. G7 has an excellent rooftop view and a good vibe, but these only serve to camouflage bad service and bad food. While our waiter was very apologetic, these issues come from much higher up. Namely, ownership and management, who were nowhere to be found. G7 is just another example of an entity that over promises and under performs.