Mason J.
Yelp
There's something off about this place... We visited on a Saturday afternoon (2/24/24) and it was completely empty, including nobody behind the counter. Since there was a digital ordering kiosk, though, we decided to start making an order thinking that someone in the back was probably just waiting for an order to come in through the system. We discussed what we wanted for 5 minutes and before submitting our order, somebody finally came out the back and sleepily informed us that the kiosk actually doesn't work so we should just order at the counter with him. It was a bit strange, but we went through with the order anyway, choosing an egg waffle cone with ube ice cream. Initially, we wanted a matcha waffle cone and oreo crumbles as an add-on, but both options were out of stock... Furthermore, the guy mentioned that it would be roughly 10 minutes or so since he had to turn on the waffle iron. Again, we thought this was strange since it was a sunny Saturday afternoon; had no one else come in??
We waited for 15 minutes before our order was finally ready, which looked fine, but tasted very mediocre. We were surprised that the ube ice cream actually had no flavor at all, almost like it was old and had been sitting in the freezer for a long time with no recent refresh. We finished what we got, but it gave us very little satisfaction. To top it all off, after we picked up our order, the guy closed the store door (it was open when we arrived) and then went to the back again. It kinda felt like he didn't want the store to be open at all.
We're not sure why there are decent reviews for this place on Yelp, but they were probably from a previous period of time. Don't come here, there are lots of other great options around Berkeley. Pretty sure they don't want you to come in either.