Emma M.
Yelp
As a resident in London for the past 4 months, Gail's has been my go-to for their great Chai Lattes and very friendly barista workers. I usually will set up to do some work for a few hours, being that I am a student and the atmosphere of Gail's is quite nice and pleasing--often times filled with others doing the same thing.
However, while sitting at the barista bar enjoying my iced latte with two of my friends, who also ordered lattes AND food, the owner of Gail's, whom I have never even seen there before until today, approached us and essentially told us to leave within the hour, claiming "after an hour, it becomes a bit excessive to sit here." I remember, bewildered, thinking...'Did we just get kicked out for doing exactly what is intended to be done in a shop like this...and by the main person our money is going to a.k.a the owner...?'
Excuse me if I am wrong, but I think any right minded person would agree with me when I say that this is exactly what NOT to say to three paying customers. Not only was this embarrassing, but extremely uncalled for and awkward. He didn't even properly introduce himself-- just asked us how much longer we would be sitting there for before getting to his absurd point. Sure--I understand that the shop is small and not much seating is offered, but we were literally mid-eating, having gone back after our drinks to order more food, which was clearly visible!
I have given so much of my money to Gail's and have on many, many occasions sat for 2-3 hours to do homework while disturbing no one. It's a shame to see such a great place, usually filled with great people and loving baristas, be run but such an ignorant, block of wood for a "business man."