Karla Z.
Google
We visited Gaja Korean BBQ to celebrate my daughter’s birthday, but unfortunately, the experience was underwhelming.
We waited over an hour and a half without being called, and even after checking in with the host, we were asked to wait an additional 10 minutes with no clear communication or update on our status. This lack of organization was frustrating, especially for a special occasion.
The food was average—not particularly memorable, but acceptable. What stood out more, unfortunately, was the poor customer service. One staff member checked on our table about three times, primarily to adjust her appearance, rather than to offer assistance. While she seemed friendly and attentive to other guests, that level of service did not extend to us.
Based on this experience, I would not return to this location. In the future, I’d prefer to drive to Claremont, where we’ve consistently had better service and a more enjoyable dining experience.