Jennifer C.
Yelp
As a native New Orleanian, I've been to plenty of the iconic New Orleans restaurants but somehow had never made it to Galatoire's. We booked a table at G33 looking for the best of both worlds for my husband's birthday- the legendary Galatoire's ambiance and menu, just a little more laid back.
When we came in, not one, but two employees acted like they were surprised to see us, asking if we were sure we had requested "in here" (meaning not the main dining room) as if we had made a sub par choice. After the second person seated us without a welcome or any pleasantries another member of our party asked if there was an issue with us being there instead of next door. She said no, it was just that jackets were not required and both of the men in our party had jackets on. There were other people already seated and eating that also had on jackets so it was a bizarre exchange considering we were dressed appropriately, and the jackets were worn not only to look nice for a special occasion but also because it was chilly that night in the city.
It took about five minutes and a young man came to pour our water. He appeared as high as a kite and therefore was barely able to be understood, mumbling the whole time. More on him later.
Our server then came to the table and asked if we wanted to order any drinks. He did not introduce himself, did not welcome us to G33, and didn't ask if we were there to celebrate anything or if we had been before, nothing. Literally walked up to the table and asked if we needed a drink menu.
He returned with the drinks and simply set them down, not saying another word. We got bread, and requested appetizer plates, knowing we'd order apps but also to use with the bread. Another bar back (not the water boy) brought us 4 plates, 2 of which were dirty.
It was at this point another member of our party got up and found one of the women that appeared to be in charge and told her we had gotten off to a rocky start. She told us that Galatoires "does not give out bread plates, you're supposed to eat it as is at the table" almost as if we were stupid for asking for them. She did apologize for the dirty ones and said she'd switch our server.
We ended up with Kelsey, who was amazing- literally the only bright spot in the whole experience.
After appetizers (escargot and oysters en brochette) we all ordered steaks. Sides included brussel sprouts (A+), spinach Rockefeller (cold, had an odd texture and appearance), potatoes au gratin (cold) and lyonnaise potatoes (also cold). My filet was also ice cold. It was difficult to enjoy as well because the bar back I mentioned earlier was on top of us the whole time, constantly refilling water glasses which he overflowed numerous times, splashing onto the table and into the food.
We split the bill 50/50 and with tip it was nearly $300 for both parties. Kelsey deserved every penny of her gratuity but other than her, we left quite shocked honestly. I'd like to give Galatoire's another chance but not any time soon. Oddly enough whenever friends visit from out of town I always recommend it, even without ever having eaten there, but I'll leave it off my list moving forward.