Lauren S.
Yelp
As a long-time Boston visitor, finally making it to Fenway Park was a big moment. My husband and I were genuinely excited to soak up the pre-game energy, so we made a 12:30 reservation at Game On, thinking it'd be the perfect spot to kick off the day.
We arrived right on time and were seated immediately, so far, so good.
But that's where the experience took a sharp turn.
It was busy, of course -- it's game day at Fenway, we expected a crowd. What we didn't expect was to be completely ignored. Ten minutes passed with no greeting, no water, not even a glance from a server. Meanwhile, two other tables near us were seated after we arrived, yet both were quickly greeted, given water, and had their orders taken within ten minutes.
We sat there for twenty minutes. No acknowledgment. Every server walked by without eye contact. It felt deliberate. I finally flagged one down and politely asked if someone was assigned to our table. She didn't even stop walking -- just snapped, "A server will come when they're ready," and kept going. No smile. No apology. Just attitude.
At that point, we were done.
We walked over to the hostess to explain what happened -- hoping at least someone might care. But she just blinked at us like a deer in headlights. No apology. No attempt to make it right. Just silence.
So we left.
Luckily, there are plenty of great spots around Fenway, and the day wasn't ruined. But the way we were treated at Game On?
A total letdown, especially for what was supposed to be a special first visit.
If you're heading to a game and want good vibes to start your day, I'd recommend looking elsewhere.