Amber F.
Yelp
I had a good time at this restaurant, but I felt like the high prices weren't entirely justified by the food and service we received. Let me explain.
I made a reservation on Thursday for Friday night. When I called to add a couple of people to the reservation on Friday, they said they'd lost my reservation. After checking, they realized they'd put the reservation for Thursday night, so I'd been a "no show." They quickly resolved the issue, and we got a new reservation for everyone in our party. Wonderful--I appreciated the way they quickly resolved the error.
At the restaurant, our server took our drink orders but then only served the people who ordered wine. Everyone else waited a good 20 minutes to get their drinks. A few of our party arrived 10 minutes late, and then it was a good 20 minutes before anyone took their drink order--at that point, we were all ready to order food.
As someone who used to work in the service industry, it's never a good sign when two additional servers are coming over to help out--clearly, our server was overwhelmed and not fully able to manage the tables he was responsible for. Overall, I'd say the service was lackluster, because so many people were waiting so long for drinks, or even to order--I was almost at the point of trying to wave someone down at one point, which is not what you expect of a more "fine dining" type establishment. Now, it could be that they had squeezed us in because of the reservation mix up--so maybe they just hadn't anticipated an additional party of seven that night. Still, that should be something they are aware of as a possibility and can anticipate or manage.
Now, on to the food. It was pretty good. Very artfully arranged on the plate, but given the server's initial hyping up of the pasta and bread, I wasn't as impressed as I ought to have been. When I think of fresh bread offerings, I think of, well, fresh, crusty bread--the good stuff made by hand. The "Bread by Erica" was really just toasted slices of bread--the bread could have been from anywhere, because it had been toasted up and grilled in thin slices. In fact, there was very little difference between the "Bread by Erica" and the "Ricotta and bread" option--both had toasted and grilled slices of bread with accoutrements to put next to the bread. This made the side stuff the star of the show--the ricotta, for example--with the bread merely a vessel for that. The server had said so much about the excellence of the bread and pasta made in house, so I'd expected the bread to be more fresh and airy, if you see what I'm getting at.
For dinner, I tried two entrees--the "steelhead" and the tagliatelle with wild mushrooms. The steelhead didn't really impress, as it was mostly two pieces of grilled fish on a bed of various grains. Pretty to look at, but basic in execution and flavor. The Tagliatelle was my favorite, and I do think the pasta tasted fresh and perfectly al dente. The wild mushroom sauce/topping was good, although again, it didn't have as much depth of flavor/richness/umami as I was expecting from such a mushroom-forward dish. Very good, but not great. I also felt the dessert selection was a little limited. There was nothing on there that particularly appealed to me, and most of my colleagues left half their chocolate cake on the plate.
Yes, I'm being picky--so I suspect another normal (non-foodie) person would absolutely love this food and find no qualms with it. In any case, most of my three stars is due to the sub-par service, not the food per se. It's just that, if you're going to spend a whopping $100 per person on a meal, you'd expect more, and I believe these are issues the restaurant could work on and improve.