Garcia Resort & Spa Oludeniz

We are just back from the Garcia Resort and Spa. The hotel was up in the mountain and we had stunning views of the cable cars and the beautiful sunsets. ||Our room was on the top floor it was clean and tidy no complaints at all. House cleaning ladies were lovely and we got fresh towels daily.||Staff in this hotel are amazing! So friendly and helpful. All the spa girls were absolutely amazing and we were pampered from head to toe, definitely coming back for more treatments!||We met lots of new friends round poolside and Harun the entertainer was top man at his job for getting us up shooting, playing darts, karoke, etc ||I would definitely feel safe in coming back to this hotel alone. ||Outside of the hotel great activities such as para gliding, pirate boat trips, so much to do here. ||Lovely hotel and we will be back soon! Really can’t fault it! Reading some of the bad reviews is really quite sad! We had a great holiday and met lovely couples here.

If only the Garcia Resort & Spa lived up to its name. On paper, it’s a five-star getaway in beautiful Dikmen, Turkey. In reality… it’s more like a budget hostel wearing a sparkly dress. Let’s start with the room — or as I like to call it, “The Scene of the Crime.” The bathroom smelled like something had crawled in, retired, and died. The grout had given up years ago, the shower head was encrusted with limescale, and we were given one single duvet for a king-size bed. Romantic? Only if you enjoy duvet tug-of-war. We asked for a deep clean (since we’d already unpacked) and were told it was done. Spoiler alert: it wasn’t. The only thing “deep” about that clean was the level of imagination involved. The shower had simply been turned on to make it look like someone cared. Credit where it’s due — the lady at reception was lovely and moved us to a better room with a great view. Sadly, the “better” room still had a bathroom that looked like it hadn’t seen a proper scrub since 2010. But at least it didn’t smell like despair. Interestingly, every guest we spoke to had also changed rooms at some point during their stay. Apparently, it’s a regular occurrence and how management aren’t aware or acting on this is beyond me. It’s clearly a serious issue that needs urgent attention. The food? Let’s just say I’ve had more exciting meals at motorway service stations. Lukewarm, repetitive, and presented with all the enthusiasm of a Monday morning. And yes, we were given paper cups — at a 5-star resort! Premier Inn gives china, Garcia gives cardboard. The spa looked promising until we realised the paint was falling off the walls, the jacuzzi was colder than my enthusiasm by day three, and the “relaxation area” felt more like a damp cellar. Two days of storms meant we could’ve used a cozy indoor escape, but no such luck. Cleanliness was an ongoing battle. On day one, cats had pooed on the staircase, and by the last day, even the communal toilets by the pool were filthy. Strangely, on the final day, a lady appeared with a clipboard asking guests for their opinions. I assume she was checking hotel standards. I was honest (very honest), and suddenly there was a flurry of cleaning! The pool toilets got a quick spruce-up, and when we returned to our room later that day, we could actually smell cleaning products for the first time all week. Funny that. Housekeeping overall was hit and miss, mostly miss! We often had to chase for towels, toilet roll, and even basic tidying. For a 5-star, I expected housekeeping, not hide-and-seek. To end on a positive: the staff were mostly wonderful, especially the young guy from the entertainment team and Oscar from the spa. They really did try to make the best of a tough situation. We also met a lovely couple who became friends for life, so the company was 5-star, even if the hotel wasn’t. In summary: beautiful views, kind staff, but a property that’s been left to rot. With some paint, deep cleaning, and an actual chef, this place could shine. For now, I wouldn’t recommend it unless you enjoy adventure holidays… in hygiene.

This place is amazing. The staff are so friendly and go out of there way to help you. My absolute favorite is Harun. He is such a beautiful soul with so much time and good energies with everyone. We took advantage of the spa facilities twice and it was phenomenal. We will definitely be back.

The hotel itself is a nice place, it's big and confusing the first day but you get used to it. The food is great with many different options and i'm a fussy eater so it's difficult. Me and my partner came to just relax and de-stress, we didn't intend on doing much but found ourselves joining in on the fun and entertainment. The entertainment guy Harun is so energetic and engaging he just makes you feel like you want to have fun! Little games of darts/Beer Pong and Balloon Shooting during the day breaks the day up and its fun with Haruns' energy. Bonus is, is that he's not pushy if you say no, he'll accept it. Evening entertainment is just that, it's entertaining - even if I did lose at bingo! They just want guests to enjoy and have fun with this entertainment team no pressure. Definitely would come back for that.

I booked this hotel because it looks lovely from the pictures shown but OH MY it’s nothing like that and the price they charge for this hotel is not worth it , we arrived here at 12 midnight and checked out 10:30 the next morning its was that bad. The cleanliness of the whole building was terrible. We had to remake our bed to sleep the night there due to the wee stains, we had to get a shower the next morning in their spa because our was full of mould. We spent our next 6 nights in Orka resort and spa so we had to pay again but On The Beach helped us so much. There was a lot of other people having the same troubles we was lucky enough to have money to get us into a new hotel so we didn’t have to go home.

We booked this hotel through TUI expecting a five-star experience, but it did not meet that standard.||Our first room was extremely dated with broken and raised laminate flooring presenting a health and safety hazard and poor cleanliness, including dried vomit found beside and under the bed. We were moved to another room that was cleaner but still needed more consistent housekeeping and bedding needing to be changed due to cigarette burns. ||Several safety concerns were evident during our nine-day stay: a loose handrail that was never repaired, broken steps, and flooded stairways with no warning signs after heavy rain.||General cleanliness around the resort was poor. Litter remained in outdoor areas, dirty wet towels left on sunbeds for days and the general pool area and tables were extremely dirty. I would wipe the sunbed down for our family prior to using ourself. The pool toilets were unhygienic with no soap or toilet paper and flooded with urine. |Pool Towels were thin, frayed and often stained.||Food choice and quality were disappointing, with limited options and very few vegetarian options which were not labelled. On discussing this with the chef via a translate tool I was advised vegetable and potato products are cooked in the same oil as meat and fish. The à la carte restaurant was the only positive dining experience.||Staff were polite and the pool bar staff and entertainment team were amazing, however management seemed unresponsive to concerns. |Overall, the hotel whilst in a gorgeous location with amazing views, requires significant improvement in hygiene, maintenance, and safety before it can be considered five-star.

We stayed at Garcia Hotel between August 20-23 with my family. The rooms were spacious and ideal for families. The bathroom was a bit old, but still acceptable in terms of comfort. The staff were very attentive, especially Chef Murat, who was very kind and caring towards the guests. Although the food variety was not huge, the price-quality-performance balance was quite satisfying. Overall, we were pleased with the hospitality and had a pleasant holiday experience.

The worst resort experience. Here are the details as to why: 1. They have only 1 beach shuttle for their entire guests and that 1 shuttle leaves at 1030am and comes back at 4pm. The rest of the time you need to take a taxi. Which would be fine, although annoying, but due to summer traffic taxis take 45 mintues to one hour to show up, if at all. I told the hotel staff this and told them to get more shuttles but they said it is summer and this is it and maybe they might add one more shuttle if the hotel manager approves. This has not happened. So basically you are a prisoner in the resort from 1030am to 6pm when the traffic dies down. 2. The bathrooms are moldy and smelly. I have a video but can't upload here. They changed my room and still the second room, although better, still has mold. This is supposed to be a 5 start hotel, but it is at best a 3 star. 3. The food is bland and not great. The food at the pool bar is awful! 4. At 5pm, the pool ran out of towels, and it closes at 7pm! Also the maid service does not come daily unless you call twice and ask for it. Lastly, the worst of all, and most dangerous is that the balcony does not have standard railings, so my toddler, almost 2 and weighing 28 pounds, was able to squeeze through the railing and go on the other side (which is next to the pool!). It was so scary, but luckily I was watching and caught him in time but he was still on the other side of the railing! So watch out if you have toddlers or kids who can not swim. Avoid this place and get a hotel near the beach with better reviews.